Win10 woes have begun. Cannot even boot to safe mode!

Discussion in 'Operating Systems' started by DSparil, Aug 6, 2017.

  1. Mr.Bigtime

    Mr.Bigtime Ancient Guru

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    I have same issue all of a sudden. There was a big windows update. I clocked it to midnight. I did same at office pcs and laptops. No issues there. But home pc black screen with spinning windows icon u k own stuck. Since last night it does same. And tried rest button same same same. Why? I can't enter safe mode too. Let me read what is written here to solve my issue.
     
  2. Mr.Bigtime

    Mr.Bigtime Ancient Guru

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    Anyone can help me please. I am in the safe öde now. What to do here? I entered os 10 in safe mode but no idea where to fix what to do.
     
  3. mmicrosysm2

    mmicrosysm2 Member Guru

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    See if you can do a system restore since you are in safe mode. Sounds like the update messed something up.

    Also may want to do a chkdsk.
     
  4. Mr.Bigtime

    Mr.Bigtime Ancient Guru

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    When I click windows restore screen it disappears. Can't access it. Also teed troubleshooting. It found service registration is missing or corrupt. Error. Fixed it. I restarted pc but still same hanging circling logo. Ffs.

    On Google I found that if u press and bold power button a few times pc boot sin menu for repair etc. I entered there tried restore pc there. Saying no restore point. Tried reset of. It days no enough space.
     

  5. Extraordinary

    Extraordinary Ancient Guru

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    Remove the last Cumulative Update if it lets you, might have to use command line

    Some command lines here you can try
    https://www.tenforums.com/tutorials/5486-uninstall-windows-update-windows-10-a.html

    Replace the KB with the last one installed

    Removing the CU will probably take your Win 10 back to 15063.0 so you'll need to find a link to the previous CU before this one that broke things
     
  6. Mr.Bigtime

    Mr.Bigtime Ancient Guru

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    Thank you guys. managed to FORCE delete some big files in my C:/ . then tried reset this pc and worked. a clean install.

    Thankfully my games all are in different HDDs. STEAM and ORIGIN games are instant THERE to play.
     
  7. DSparil

    DSparil Ancient Guru

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    Ok, I'm glad we solved someone's issue, but mine still persists lol. Any further advice considering my last posts update? I'm completely at a loss at this stage, especially after having tried a different hard drive with another Windows installation altogether. I really don't want to have to take this thing into some shop :cry:
     
  8. Extraordinary

    Extraordinary Ancient Guru

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    You said that HDD already had 7 installed on it, was it originally installed on that machine with the same mobo etc?

    What happens if you try to install 10 from USB onto that HDD?

    Tried a different SATA port?

    Reset BIOS?
     
  9. DSparil

    DSparil Ancient Guru

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    Im not sure if that mobo was on this system or another. I believe it was the same. When i try to install 10 from the boot drive on this HDD, it just shows the blue Win logo with a flashing cursor on the top left and soon goes to a black screen. Ive tried swapping SATA ports to no avail. For both drives. I feel im virtually out of options with what i can do here at home...
     
  10. Extraordinary

    Extraordinary Ancient Guru

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    Did you try the secure boot thing?

    Either disable it in the BIOS / enable CSM, or create a UEFI/FAT32 USB stick to install from

    You don't have any other displays connected?

    Disconnected everything else, other drives, non boot essential hardware?

    How long have you left it on the black screen? I've had machines that took a stupid length of time to boot from the install media and could never work out why
     

  11. DSparil

    DSparil Ancient Guru

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    Secure boot does not appear to be an option in my Asus bios. It's nowhere to be found. I misspoke on the startup stick. After the black screen, I get options to recover from a drive, but none of them work. I tried to wipe the drive and reinstall Windows, no go. I tried to keep files and fix the current installation and it's a no-go. They both say, "there was a problem recovering your PC". No sh!t Windows recovery, thanks for the help!

    Can't roll back to a previous version, can't use startup repair, can't system restore, can't use system image recovery. I'm thinking it may be a mobo or memory issue at this point. I can't come to any other conclusion
     
    Last edited: Aug 15, 2017
  12. DSparil

    DSparil Ancient Guru

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    Well, the diagnosis is in. I exhausted my troubleshooting options at home and took it into a reputable local shop for them to check it out. Somehow both drives were corrupted, but he was able to salvage and clean up the SSD. Sadly my other HDD, the gaming drive, is toast. The HDD is so whacked that it can't even make it through a scandisk without freezing. I have a lot of the stuff on it backed up, but I've lost a LOT of video game saves and data that can't be replaced. Oh well, computers will be computers.

    Thanks for the help and advice in here none the less. Now the search is on for a nice big HDD to replace this one
     

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