Will ASUS not Support Series 400 Chipsets and Ryzen 5000 processors?

Discussion in 'Frontpage news' started by Hilbert Hagedoorn, Oct 13, 2020.

  1. Hilbert Hagedoorn

    Hilbert Hagedoorn Don Vito Corleone Staff Member

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  2. V3RT3X79

    V3RT3X79 Active Member

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    if you have the money to buy a ryzen 5000x series you can afford to buy an motherboard that will fit with your processor. thats it.
     
  3. KotS

    KotS Member

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    Why we can't use usb stick for bios file-size?
     
  4. Kaleid

    Kaleid Ancient Guru

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    Very bad Asus, you'll lose many costumers if you don't add support. I'll go with another brand next time for sure.
     

  5. Ricardo

    Ricardo Member Guru

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    "If you have the money to buy a ryzen 5000x series it means you got there from knowing how to spend money and how to get good value from your purchases, therefore you'll seek compatibility for your 400 series boards. That's it."
    FTFY

    I still don't understand why they simply don't release newer BIOS that drop support for older processors, and let users decide which to use. I mean, if you bought a 400 series board and were expecting to use Zen 3, chances are that you either knew what you were doing, or you know someone who can help you with that. Hell, you could probably go to a computer store nearby and do the upgrade kinda painlessly, so there's really not that much of a problem.
     
  6. Undying

    Undying Ancient Guru

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    You payed premium for a brand you expect the support.

    Asus - Go buy another board
     
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  7. schmidtbag

    schmidtbag Ancient Guru

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    Just yet another reason why I avoid Asus. Granted, if AMD had their way, 400 series support wouldn't have happened at all.

    As much as I appreciate AMD trying to preserve the socket, I feel their attempt to do so really backfired. They could have kept their promise of releasing products throughout 2020 without releasing Zen3 for AM4, by releasing APUs and by creating a socket AM4+. AM4+ could've been backward-compatible with other AM4 CPUs, which means they technically would have been maintaining supporting the socket.
    Sure, both practices are a little shady in terms of keeping their promises, but at least this whole mess would've been avoided.
     
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  8. bonomork

    bonomork Member

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    CH7 here... if true, asus NO MORE
     
  9. TheDeeGee

    TheDeeGee Ancient Guru

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    I'm presonally not affected, but my options for a B550 motherboard slim down quite a bit.

    MSI with their scalping, and review bribing.
    ASUS with lack of support.

    Gigabyte i want to avoid, as my current experience is pretty bad.

    Doesn't leave much room.
     
  10. scoter man1

    scoter man1 Ancient Guru

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    I don't see how this will net them more money even one time. That's just a poor business decision.
     

  11. Undying

    Undying Ancient Guru

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    Asrock you cant go wrong.

    Also idk what experience you had but Gygabyte is making the best boards right now.
     
  12. schmidtbag

    schmidtbag Ancient Guru

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    Asrock has never let me down, personally. I also think Gigabyte is good, so long as you get their first revision boards.
    I currently am using a Biostar board, and they're not synonymous with low quality like they used to be. I can't say I'm impressed with my board, but, it was the first ITX board for AM4, and Biostar is surprisingly quick with BIOS updates.

    Well in a business perspective, Asus makes no money supporting an older chipset (if anything, they have to pay for further development). By dropping support, there is a chance (though not a high one) that another board will be bought.
     
  13. Monolyth

    Monolyth Meow Mix Kills

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    Your statement assumes that all PC DIYers have the same level of knowledge as yourself, that is a dangerous generalization and one that some motherboard manufacturers may not want to risk.

    Wow, how could we forget about those "Zen3 Compatible" stickers on every x470 motherboard sold. :þ Just kidding.

    For every die-hard PCMR enthusiast there are 20 lay-person PC DIYers who will simply follow a guide telling them to upgrade their motherboard BIOS and will do so blindly. They may not realize that this particular BIOS update may drop support for the CPU they currently have installed.

    A BIOS upgrade dropping support for CPUs while enabling new ones is not something I've personally encountered in my 20+ years of building / troubleshooting / maintaining PCs, numerous motherboards, and hundreds of BIOS updates. I'm not saying it isn't possible or that it hasn't happened, I'm just saying I've never personally seen or experienced it, nor would I expect it since BIOS upgrades have always been to add new CPUs never to drop older ones.
     
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  14. Neo Cyrus

    Neo Cyrus Ancient Guru

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    Asus behind the scenes have been known for a while to be fighting against AMD's decision to include support on the X470 chipset. They were literally the only ones, not even ASRock, their sister company, did the same.
     
  15. schmidtbag

    schmidtbag Ancient Guru

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    I'd say it's more the opposite issue - the average layperson doesn't know how to update a BIOS, let alone whether it should or why. Whatever guide telling them to do so ought to be written well enough to warn people that making the update is very risky, especially if they're on a platform that is to be dropped.
    True, but when was the last time you had a long-term supported socket that also had fancy graphics in the EFI? Intel doesn't have to worry about dropping support in updates because they just simply drop support of the socket entirely. Sockets like 775, 1366, and AM3/AM3+ didn't have a lot (if any?) boards with a fancy graphical UI, and, CPUs+chipsets back then were much simpler where there weren't as many instructions.

    This isn't exactly a good trend AMD is setting, but the outcome we're seeing makes sense.
     

  16. asturur

    asturur Maha Guru

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    This is a bad take.
     
  17. NightWind

    NightWind Master Guru

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    Well, looking forward to hear the HQ's statement later today.
    At least we know that with some boards the bios size wouldn't be the limiting factor.
    Also there is no need to jump to conclusions, at least yet.


    [​IMG]
     
  18. Webhiker

    Webhiker Master Guru

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    The support reply should have been something like ....

     
    Last edited: Oct 13, 2020
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  19. Monolyth

    Monolyth Meow Mix Kills

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    You bring up a good point regarding AMD attempting to maintain the long-lived AM4 socket and basically becoming its own worst enemy.

    Most guides do warn that it is a risky process, but none of them are going to say "you might lose support for xyz CPUs" in the process. We have been through this pain before just in a different way on AM4 with people buying new processors not yet supported on the chipset. This goes back to the whole AM4 backwards compatibility from AMD being a double-edged sword.

    In this particular case, I can disagree with a decision from ASUS not to support x470 while also not condemning them for it.
     
  20. Ricardo

    Ricardo Member Guru

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    If they're that clueless, then they probably won't even know/care their MB could run the newer processors. If they know about it but aren't savvy enough to do it on their own, then they'll probably seek for help. The 0.01% of Indiana Jones out there who would do something they don't understand aren't a big of a deal and would be responsible for any harm done to their hardware like in any other situation such as overclocking, overheating or any other million possibilities of hardware misuse. So that's just an excuse from MB vendors because they don't want to do the extra work.

    Which only makes my points above even more valid: the number of people aware of such feature, let alone willing to mess with it is probably very small, and so this kind of option shouldn't cause that much trouble in the wild. Again, I think this should be available as an option, since it's really only a matter of repackaging the BIOS with the correct code for the newer procs.
     

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