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Why are my games freezing and crashing?

Discussion in 'Videocards - NVIDIA GeForce' started by Thug, Jul 18, 2018.

  1. Thug

    Thug Ancient Guru

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    GPU:
    GTX 1080
    System: Gigabyte X99 UD4 mobo, Gigabyte 1080 card, 16gb Crucial Ballistix ram, W.10, no overclocking, all latest drivers, 2 monitors, PSU Corsair RM850.

    Been playing Wreckfest for several weeks without issue until last week when it just froze on any screen and showed artifacts. I could still move the mouse and hear clicks but nothing on screen would happen until i shift/alt/del out of it.

    I then tried Call Of Duty WWII, which crashed showing a DX_HUNG message (or similar).

    I then tried Battalion which just crashed to desktop with an error message 'Battalion has crashed'.

    I have also tried VR (Oculus Rift) which just stutters and wont do anything.

    Things i have tried:
    I have tried both monitors.
    Reformatted all my hard drives and put W.10 on again (effectively starting from scratch).
    Tried unplugging all my HD/SSD and replugging them back in.
    Took all componants out, vacuumed and blew out PC and reconnected everything again.
    Tried with everything disconnected except my kewboard and mouse.
    My mobo has lights on it and i have noticed that only the lower half of the board lights work and the upper are all off (not sure if significant).
    It works great in 2d desktop and web surfing, its just when i try and run any games it crashes (and only the pas tweek or so).
    Any ideas what could be causing this?
    Is there any programs I could run to test it?
    No sure if it could be the mobo or the GC?
     
  2. Agent-A01

    Agent-A01 Ancient Guru

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    GPU:
    1080Ti H20
    Take a screenshot of the artifacts.

    You may try going to Nvidia control panel and enable debug mode.

    That will force the GPU to use reference clock speeds.
     
  3. cryohellinc

    cryohellinc Ancient Guru

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    GPU:
    GTX 1080Ti
    Describe artifacts you are seeing? Most likely its your VRam overheating due to summer season.
     
  4. Celcius

    Celcius Active Member

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    GPU:
    Radeon R9 380X
    Since I guess you're running either Broadwell-E or a Xeon, (thus no integrated graphics), do you happen to have, or can you borrow, another graphics card to try? If a 2nd card was beefy enough to place a sufficient load on the system during a 3D session, and everything ran properly, it would *probably* indicate your 1080 is the culprit. If the crashing continues, it *probably* means the1080 isn't a suspect.
     

  5. GREGIX

    GREGIX Master Guru

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    GPU:
    MSI 1080 GX@2720Z
    Gfx
    Or
    PSU(how old it is?)
     
  6. Thug

    Thug Ancient Guru

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    GPU:
    GTX 1080
  7. Thug

    Thug Ancient Guru

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    GPU:
    GTX 1080
    Thanks for the replies so far guys.
    I must admit, I did leave my PC on all day in a warm computer room, but its probably no warmer than a decent day in Europe heat wise.
    My PSU is about 3 years old so not too old.
    If the vram (I guess that's just my normal ram) overheated would that kill them completely as even when cold its just the same. Also it works fine any other times.

    I have never used the debug tool before, will that give a result as such?
     
  8. Extraordinary

    Extraordinary Ancient Guru

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    GPU:
    GTX980 SLI
    Vaguely remember vRAM causing that checkerboard effect
     
  9. BuildeR2

    BuildeR2 Ancient Guru

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    GPU:
    EVGA 1080 Ti FTW3
    Certainly could be the GDDR5X, but I've never seen those exact patterns before. Usually I see pink and/or green squares from BIOS to desktop when VRAM goes out, but that has been on cards from 2006-2015 with older types of VRAM that I've personally seen fail. It does seem like an RMA is in order for this 1080.

    @OP, have you tried using any or all of the other PCIe slots? Different driver installs? DDU?
     
  10. Extraordinary

    Extraordinary Ancient Guru

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    GPU:
    GTX980 SLI
    I remember it happening from unstable vRAM OCing, the exact pattern/colour changes, but usually chequerboard iirc
     

  11. Thug

    Thug Ancient Guru

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    GPU:
    GTX 1080
    I have never oc any of my PC's or card or CPU's etc.
    I have tried the 2 slots on my board and also tried the last 3 drivers.
    Not tried DDU, but I didn't think I would need to considering a formatted my HD/SSD
     
  12. user1

    user1 Master Guru

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    GPU:
    hd 6870
    that very much looks like a bad vram chip ( on the video card), the striped pattern gives it away.

    I would try the card in another system if you could, that will tell you right away if its the card or not.
     
  13. Thug

    Thug Ancient Guru

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    GPU:
    GTX 1080
    Unfortunately none of my mates will let me put it into their machines in case it causes issue for them.
     
  14. user1

    user1 Master Guru

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    GPU:
    hd 6870
    in that case,i'd pickup a old card off craigslist for $15 and see if the problem persists, if it goes away then it's most likely the graphics card.
     
  15. HeavyHemi

    HeavyHemi Ancient Guru

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    GPU:
    GTX1080Ti
    Using Afterburner or whatever GPU utility you have, have you underclocked the GPU memory by 200mhz then try running your games?
     
    Organik likes this.

  16. Caesar

    Caesar Master Guru

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    GPU:
    GTX 1070Ti Titanium
    1. Remove and place the RAM to the farthest from the CPU.
    2. RESET BIOS / UPDATE YOUR BIOS to F24C (if not)
    3. Lastly if none of the above worked: UNDERVOLT the GPU (use the video below)

     
  17. cryohellinc

    cryohellinc Ancient Guru

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    GPU:
    GTX 1080Ti
    Looks like vram issue, as suggested above try underclocking first your ram, and then the GPU.

    Also, clean it from dust, replace thermal paste / thermal pads.
     
  18. Thug

    Thug Ancient Guru

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    GPU:
    GTX 1080
    It was the card.
    I tried it on another machine and it crashed that too.
    Thanks guys.
     
    Organik and BuildeR2 like this.

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