Weird crash and after moment system restarted on 9900K and 2080 Ti.

Discussion in 'Videocards - NVIDIA GeForce' started by jmmy23, Jan 4, 2020.

  1. jmmy23

    jmmy23 Master Guru

    Messages:
    611
    Likes Received:
    61
    GPU:
    Rtx 4090 Palit
    Monitor:AORUS AD27QD
    Cpu: i7-9900K stock 4.7 with Noctua NH-D15
    Gpu: Rtx 2080 Ti Aorus Xtreme Waterforce ( stock no oc,temps max 63C on load )
    Ram: 32gb 2x16 GB DDR4 GSKILL 3000MHZ XMP
    Psu: Seasonic Ultra Prime Titanium 850W
    Monitor: AORUS AD27QD
    SSD: Crucial 1TB
    HDD: WB BLUE 1 TB
    Case: Cooler Master Cosmos C700P

    Hello. I bought GPU in october 2019. All was super smooth,stable,no issues. I left many games running for hours without crash or restart. But............

    Yesterday i left Metro Exodus when i go to work for 12 hours. When i back to home game was still running,fine. But when i click EXIT to main menu,monitor goes black screen and game crashed with display driver crash. After moment and after crash when i was on Windows 10 idle,pc restarted itself ( kernel 41 ). And now its fine again.

    My question is GPU OR PSU get overheated ?

    I clicked exit to main menu and it crashed to windows with display driver crash.

    Next issue. After crash i was in Windows 10 and out of the blue, after 2-3 minutes pc just restarted. So why pc restarted itself? PSU ?

    ps: PSU is 2 months old. Should i worry?

    Just simply. After 12 hours i clicked ESC and exit to main menu,it crashed to desktop with driver crash. And after 2-3 minutes system from desktop just restarted out of the blue. And now its fine again. Weird?!
     
  2. euskai

    euskai Guest

    Messages:
    84
    Likes Received:
    29
    GPU:
    RTX 2080ti STRIX
    Your PSU looks good, however I have one question:

    Do you have your GPU with both power connections in one PSU cable?

    If that's the case, use 2 cables, to 2 different sockets in the PSU. I was happy thinking "meh, it works great in just one anyway, why bother", until I started getting blue screen crashes and restarts". Using 2 cables fixed it
     
  3. jmmy23

    jmmy23 Master Guru

    Messages:
    611
    Likes Received:
    61
    GPU:
    Rtx 4090 Palit
    I am using 2 pcie cables.It not this.


    When Metro crashes and exited to desktop, i decide to logout from system and log back again. ( By ctrl alt delet ). Because system was unresponsible ( turning circle instead of arrow ).

    And after 1 minute the system crashes ( rebooted itself ) after i logout ( CTRL + ALT + DELETE ) from system and log back again to refresh system. Then bum reboot ( kernel 41 ).
     
  4. jmmy23

    jmmy23 Master Guru

    Messages:
    611
    Likes Received:
    61
    GPU:
    Rtx 4090 Palit
    Hey.I have found a file PoW32kWatchdog.dmp ( size 2,5GB ) in c:/windows/livekernelreports/
    Date hour:20:18:04

    i.**********/05716fC1/we1.jpg



    Eventlog of sudden restart: 20:17:30

    **********/Cz3Jh8PT/5c9076d2

    That file was related to that reboot/restart? ( but i dont saw a bluescreen in this ) . It was something like power cut.
     

  5. Astyanax

    Astyanax Ancient Guru

    Messages:
    16,998
    Likes Received:
    7,339
    GPU:
    GTX 1080ti
    TDR was the result of user mode driver allocation failure
    Kernel memory allocation failure caused the bsod.

    display driver service is probably leaking memory.
     
  6. jmmy23

    jmmy23 Master Guru

    Messages:
    611
    Likes Received:
    61
    GPU:
    Rtx 4090 Palit
    So it was bsod even if eventlog not show bugcheck? Because that file Pow32kwatchdog.dmp appeared?

    windows/livekernelreports/ pow32kwatchdog.dmp
     
  7. Astyanax

    Astyanax Ancient Guru

    Messages:
    16,998
    Likes Received:
    7,339
    GPU:
    GTX 1080ti
    that site was blocklisted because it was sneaking in adverts.
     
  8. jmmy23

    jmmy23 Master Guru

    Messages:
    611
    Likes Received:
    61
    GPU:
    Rtx 4090 Palit
    System was hanged and lags after crash in game to desktop.

    After 1 minute i get system reboot ( like power cut ) and logged to system.

    Screen from event log:

    20:17:30 reported time of unexpected reboot. There was not bugcheck.

    [​IMG]


    Also found file in : windows/livekernelreports/ pow32kwatchdog.dmp.

    Time: 20:18:00

    [​IMG]


    When that happened i dont saw a BLUESCREEN on display,only simply reboot. But my question is. Is that file windows/livekernelreports/ pow32kwatchdog.dmp , was related to that unexpected reboot? Thanks
     
  9. Astyanax

    Astyanax Ancient Guru

    Messages:
    16,998
    Likes Received:
    7,339
    GPU:
    GTX 1080ti
    you listed monitor twice and never mobo
    and have not uploaded a single dmp file for analysis.

    but given the description of events, my guess is probably the most obvious thing to start with, the exception driver needs commit space free to do its thing too so it won't run if a serious OoM occurs.
     
  10. jmmy23

    jmmy23 Master Guru

    Messages:
    611
    Likes Received:
    61
    GPU:
    Rtx 4090 Palit
    That dmp file is 1,7GB. Also mobo is Asus Prime Z390-A. So according to that windows/livekernelreports/ pow32kwatchdog.dmp,so that file is the reason of reboot? Also it is hardware issue or bug/software?:)
     

  11. Astyanax

    Astyanax Ancient Guru

    Messages:
    16,998
    Likes Received:
    7,339
    GPU:
    GTX 1080ti
    dump files compress well with 7z
     
  12. jmmy23

    jmmy23 Master Guru

    Messages:
    611
    Likes Received:
    61
    GPU:
    Rtx 4090 Palit
    Maybe i have faulty Seasonic Ultra Prime Titanium 850W?
     
  13. -Tj-

    -Tj- Ancient Guru

    Messages:
    18,095
    Likes Received:
    2,601
    GPU:
    3080TI iChill Black
    Bsod viewer is a handy tool to analyse them and what code it generates.. run that and report back
     
    fantaskarsef likes this.
  14. jmmy23

    jmmy23 Master Guru

    Messages:
    611
    Likes Received:
    61
    GPU:
    Rtx 4090 Palit
    But i dont have C:/Windows/minidump folder,or not C:/Windows/minidump.dmp.
    Only this:
    windows/livekernelreports/ pow32kwatchdog.dmp

    I opened that file,screens. But he was related to that reboot?

    1 screen:
    [​IMG]

    2 screen:

    [​IMG]
     
  15. Astyanax

    Astyanax Ancient Guru

    Messages:
    16,998
    Likes Received:
    7,339
    GPU:
    GTX 1080ti
    looks like a resource exhaustion bsod for sure.

    keep an eye on the memory usage by display driver container, theres some users reporting it leaks all their available memory.
     

  16. jmmy23

    jmmy23 Master Guru

    Messages:
    611
    Likes Received:
    61
    GPU:
    Rtx 4090 Palit
    So it was caused by psu that reboot or it was bsod because of...?
     
  17. Caesar

    Caesar Ancient Guru

    Messages:
    1,555
    Likes Received:
    680
    GPU:
    RTX 4070 Gaming X
  18. insp1re2600

    insp1re2600 Ancient Guru

    Messages:
    2,308
    Likes Received:
    1,086
    GPU:
    4080 FE
    never known a man have so many issues with a pc.
     
    Caesar likes this.
  19. jmmy23

    jmmy23 Master Guru

    Messages:
    611
    Likes Received:
    61
    GPU:
    Rtx 4090 Palit
    Heh :) I am feeling just no comfortable with think that something in pc may be faulty. :)
     
  20. anxious_f0x

    anxious_f0x Ancient Guru

    Messages:
    1,900
    Likes Received:
    610
    GPU:
    ASUS TUF RTX 4090
    Stop leaving games running for 12 hours while you aren’t around and you probably won’t have so many issues.

    You post the same issues across multiple forums, I can only assume some level of OCD is involved, which is fine, but just relax, play some games and try not find faults all the time.
     
    Last edited: Jan 7, 2020
    warlord, Caesar, Solfaur and 2 others like this.

Share This Page