Video card not detected

Discussion in 'Videocards - NVIDIA GeForce Drivers Section' started by antboy6969, Dec 28, 2011.

  1. antboy6969

    antboy6969 Active Member

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    GPU:
    EVGA GTX 580
    hey guys recently i i took out one of the gtx 570's that were sli'ed in my system to sell it but the problem now is that the other gtx 570 that i did not sell and am using is not being detected by my motherboard. but when i put the gtx 570 in the pcie 8x slot it work but not the 16x slot??

    any help will be greatly appreciated.
    my bios settings:[​IMG][/IMG]

    plez help could this be a mobo related issue?

    [​IMG][/IMG]
     
  2. ToyTen

    ToyTen Maha Guru

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    GPU:
    MSI 1080 Gaming X
    Did you tried a CCMOS ?
     
  3. antboy6969

    antboy6969 Active Member

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    GPU:
    EVGA GTX 580
    yeah its the first thing i tried but it still wont get dittected in the 1st slot (16x) but it does get dettected in the 2nd slot (8x) all afer i took one card out of its sli setup.
    could my 16x slot be broken somehow?
     
  4. Dexirexi

    Dexirexi Member

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    GPU:
    eVga GTX 770SC w/ ACX
    You can try 1 or 2 things- 1st remove both cards and clean the pins with paper, but be careful not to damage the resistors at the bottom of the cards, then reinsert them. If this doesn't help try both cards on another PC if u have that option. But do this with PSU not connected to the wall socket and u can try to remove 24pin MB connector :) hope this helps :) Good luck :)
     

  5. antboy6969

    antboy6969 Active Member

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    GPU:
    EVGA GTX 580
    1st : i do not have the second card in my system as i sold it, so its just 1 gigabyte gtx 570 rev 2.0 .
    2: it works on my other computer on the 16x slot.
    3: i was told never to touch the gold pins . so how should i clean it with paper?
     
  6. ToyTen

    ToyTen Maha Guru

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    Would there be any need to clean it ? sure it doesn't cost much to do it(methanol and cotton swab).

    I am also wondering which way you use to get this info ? GPU-Z or CPU-Z ? AIDA or else ? maybe ther's nothing wrong just a mistake somewhere because why would it occur anyway ?
     
  7. antboy6969

    antboy6969 Active Member

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    GPU:
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  8. ToyTen

    ToyTen Maha Guru

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    so your 570 is not pluged atm ? (sorry stupid question probably but i never use onboard graphic so my apologises)
    Anyway you certainly tried the whole procedure of unninstalling/reinstalling drivers ? because i don't know what's happening there.

    Try reading with another softawre maybe ? (but why would GPU-Z fail ??)
    I hope you haven't searched round the drivers yet ...
     
  9. antboy6969

    antboy6969 Active Member

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    GPU:
    EVGA GTX 580
    everything is all plugged in but this 570 is not working in the 16x slot[​IMG]

    and its not just gpu z its cpuz as well and i cannot install nvidia drivers because it says no hardware is detected.!!!!!!
     
  10. antboy6969

    antboy6969 Active Member

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    GPU:
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    i cannot even install the graphics drivers for the 570.[​IMG]
     

  11. saphirex

    saphirex Member

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    GPU:
    2X ASUS™ ENGTX560 TI SLi
    Try moving it to PCIe Slot 2
    Hope that solves the problem for you
    Happier Holidays!
    SaphireX

    [​IMG]
     
  12. antboy6969

    antboy6969 Active Member

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    GPU:
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    their are only 2 pcie slots in my mobo 1 on 16x the other one on 8x i have confirmed that it does work with on the 8x but why shouldn't it work on the 16x? and in the past i have used a gtx 560 ti on the 1st 16x slot.
     
  13. ToyTen

    ToyTen Maha Guru

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    What does the periferic manager says about that ? There will probably be something to test there.

    Also, try changing the pci-e cable from the PSU
     
  14. saphirex

    saphirex Member

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    GPU:
    2X ASUS™ ENGTX560 TI SLi
    I guess my next question would be...Do you have anything else plugged into any of the other PCIe or PCI Slots besides the card?
    Also you might try updating your drivers for the board as the ASRock versions are "dated" esp the Intel and ASMedia ones...

    http://station-drivers.com/page/asrock/z68extreme7gen3.htm

    What software lead you to believe that your single card in PCIe slot 2 was running at 8X and not 16X?



    [​IMG]

    [​IMG]

    [​IMG]
     
  15. saphirex

    saphirex Member

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    GPU:
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    Oh Boy I goofed I misread your signature and thought you had the Extreme 7 Gen 3 board...Will do some more research and by all means post at Tweaktown for ASRock Support...

    http://forums.tweaktown.com/asrock/
     
    Last edited: Dec 28, 2011

  16. saphirex

    saphirex Member

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    GPU:
    2X ASUS™ ENGTX560 TI SLi
    O.K. after reading thru your manual for the Extreme 3 Gen 3 the same logic still applies and you should with a single card use the PCIe Slot 2 to get 16x
    (When you had 2 cards you were only getting 8X in each slot)

    [​IMG]

    [​IMG]

    So if it does work in PCIe Slot 2 then what is leading you to believe that it is only running at 8X and not 16X?
     
  17. HamsterCrispy

    HamsterCrispy Master Guru

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    GPU:
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    Off topic really. but saphirex is truly doing a remarkable job in researching so as he can help you with your problem. Good job mate!
     
  18. saphirex

    saphirex Member

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    GPU:
    2X ASUS™ ENGTX560 TI SLi
    Flash to the latest UEFI 1.30 for your board

    http://www.asrock.com/mb/download.asp?Model=Z68 Extreme3 Gen3&o=BIOS.html



    SET UEFI defaults then make the changes needed but NO O'Clock yet!
    Without any O'Clock-ing SEE if your card is detected in PCIe 2 Slot. If it is then chances are your overclock that I see in your screencaps above might be the reason ...Just a thought
     
    Last edited: Dec 28, 2011
  19. antboy6969

    antboy6969 Active Member

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    saphirex! you are a freking legend!without oc the card is being detected!.
     
  20. ToyTen

    ToyTen Maha Guru

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    So when a mobo is oc'ed this happens on sandy platform ? not with mine. good to know if i want to go for Ivy Bridge later on :)

    Happy it got fixed
     

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