Thank you DHL for destroying a Graphics Card

Discussion in 'Frontpage news' started by Hilbert Hagedoorn, Oct 10, 2012.

  1. Hilbert Hagedoorn

    Hilbert Hagedoorn Don Vito Corleone Staff Member

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  2. hallryu

    hallryu Don Altobello

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    Oh dear.
     
  3. Chillin

    Chillin Ancient Guru

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    Thank god the box wasn't marked "FRAGILE", you would have spent all day cleaning up pieces.
     
  4. BLEH!

    BLEH! Ancient Guru

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    Ouch, I would NOT be happy if something arrived like that, especially in your situation Hilbert, unreleased and ripe for reviewing :(.
     

  5. Initialised

    Initialised Member

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    Last time I saw a card that looked that bad it had just been under a forklift.
     
  6. -Tj-

    -Tj- Ancient Guru

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    wow :eek:, not good..

    Guess I got lucky with my MSI mobo and DHL, I won it at some MSI contest and then got it send straight from their Taiwan headquarters to EU., traveled a lot but i got away with only few bumps on the box. :phew:
     
  7. k1net1cs

    k1net1cs Ancient Guru

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    Something to be expected from the Dumbest Hooligans League.
     
  8. Speed Weed

    Speed Weed Maha Guru

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    Thank goodness they only delivered a packet of smartphone styluses to me, then.
     
  9. Mufflore

    Mufflore Ancient Guru

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    Thats disgraceful!

    I got an amp and 7.1 pre-amp today from Emotiva, delivered by Fedex.
    It only took 5 days to get here from the US but the heavier box has clearly been mishandled.

    It has 2 tie straps round it and it had been picked up very roughly using these instead of the 4 handle holes.
    But also the box had been lifted by just 2 handles on each side causing damage.

    The result is that not only did the straps cut deeply into the outer box, they also cut into the inner box.
    The handle holes were badly torn above the holes as well such that they had to tape up the box, then they picked it up below the handle holes and ripped the box there too !!
    The supposedly pristine inner box is a wreck as that suffered the same damage.

    Fortunately the amp was well packaged inside so didnt suffer, but not because of their effort.
    I'm quite pissed about the state of the inner box.
     
    Last edited: Oct 10, 2012
  10. Brasky

    Brasky Ancient Guru

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  11. Hu1kamania

    Hu1kamania Member

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    Military grade my ass! What the hell MSI?

    Seriously though, I think Initialised was right. It looks like that card was run over by a forklift.
     
  12. chispy

    chispy Ancient Guru

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    And i thougt UPS was bad :p , theres no words for describing the feelings when stuff like this happens ...
     
  13. The Goose

    The Goose Ancient Guru

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    probably caught in there conveyer system but you can refuse delivery if the package is visually damaged,still bad trade on dhl`s side to even atempt to deliver it
     
    Last edited: Oct 10, 2012
  14. S3nt3nc3

    S3nt3nc3 Master Guru

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    Things like this happen every day, no matter what courier it is.
    What i wonder is why Hilbert accepted delivery instead of writing protocol with the person that delivered it and signing it off as damaged/destroyed parcel.
     
  15. Denial

    Denial Ancient Guru

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    Probably because he also has the choice of opening the package up, seeing that the item is indeed actually damaged and then filing for the same damage/destroyed claim?

    I can't even tell you how many times I've had damaged boxes come to my house/office but the contents inside buried underneath another 30 boxes and styrofoam is fine.
     

  16. Hilbert Hagedoorn

    Hilbert Hagedoorn Don Vito Corleone Staff Member

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    Multiple reasons actually:

    1) First being, I have a review deadline to make.
    2) Often a box is dented, the product inside not so much
    3) The declared value if this parcel was 50 USD, low insurance value
    4) We can claim damage after receiving the product
    5) this product is from MSI, they need to make the claim

    But point 1 first and foremost ...
     
  17. tsunami231

    tsunami231 Ancient Guru

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    I thought DHL shut oprations down like 4 years ago
     
  18. pimp_gimp

    pimp_gimp Ancient Guru

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    Nope, they're still in operation.
     
  19. Elder III

    Elder III Ancient Guru

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    I've always preferred UPS here in the States.... my (far fewer) experiences with DHL have been "meh" at best. :/
     
  20. Noisiv

    Noisiv Ancient Guru

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