Steam authentication is down for a lot of people

Discussion in 'Games, Gaming & Game-demos' started by Seketh, Feb 11, 2015.

  1. Seketh

    Seketh Ancient Guru

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    So, I installed Windows 10 TP last night, installed Steam, and never got my verification e-mail.

    I'm now locked out of my account because of Steam's atrocious authentication system, that only works with e-mail, which I can't even change.

    Tried Steam Support, which just answered with a generic speech (whitelist the adresses blah blah). The support page now has a warning about the e-mail issue, so I guess it's a widespread issue.

    I'm not blaming my e-mail provider because I never had any issue with it. Steam adresses are whitelisted, so I'm blaming Steam, not only for the issue, but for not having another way to authenticate.

    Anyone else having this issue? It's my day off, it sucks.
     
  2. vbetts

    vbetts Don Vincenzo Staff Member

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  3. nhlkoho

    nhlkoho Ancient Guru

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    You never thought that it could be an issue caused by the unreleased operating system you are using? I'm all for Microsoft releasing these preview versions to the public but people always expect them to work 100% and complain when they don't.
     
  4. fragba1t

    fragba1t Master Guru

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    Same problem here. I'm using Win8.1 for what it's worth. I never received my verification code email earlier today when I needed it to access a site via steam.
     

  5. Seketh

    Seketh Ancient Guru

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    It's not Windows 10, OS has nothing to do with the issue. This was a reinstall due to massive corruption, it worked fine on the original install.
     
    Last edited: Feb 11, 2015
  6. The Kiiler 47

    The Kiiler 47 Member

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    I have the same problem here...
     
  7. Party Poison

    Party Poison Ancient Guru

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    Why would steam not sending a verification email have anything to do with OS. Its on steams end, Im having the same issue.
     
  8. Feed_Bucket

    Feed_Bucket Master Guru

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    Mark it. Another reason why Steam has ruined gaming where they dictate whether you can play or not play your games.
     
  9. rflair

    rflair Don Coleus Staff Member

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    Steam verification worked no problem here on Win8.1 last night.
     
  10. vbetts

    vbetts Don Vincenzo Staff Member

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    Kind of hard to see that when the first thing you post is this.
    Default applications in Windows or network settings in Windows 10 may not have the correct configuration for a 100% connection.
     

  11. Seketh

    Seketh Ancient Guru

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    So? I forgot to mention that in the first post and cleared it up on my second, why would you even bother to quote me and write that? :3eyes:

    Anyway, going for three days without access now. Never had this much trouble with Xbox/PSN. Starting to get really frustrated, Steam support still hasn't replied other than the generic message.

    Out of curiosity, what's your e-mail provider?
     
    Last edited: Feb 12, 2015
  12. vbetts

    vbetts Don Vincenzo Staff Member

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    Just letting you know if you want better answers next time, you should post every detail so we can help you troubleshoot correctly. :)

    On to the main topic, make it public they haven't done anything yet. Post on their boards, let it known that you don't have access still and you haven't received crap from their "support."
     
  13. rflair

    rflair Don Coleus Staff Member

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    Hotmail.
     
  14. lucidus

    lucidus Ancient Guru

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    Yeah no problems here either like Rflair. I'm using Outlook.com. Could be a problem with an email provider or volvo.

    No apparent problems according to steam status either.
     
  15. MerolaC

    MerolaC Ancient Guru

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    No problems here either.
    Hotmail email.
     

  16. Seketh

    Seketh Ancient Guru

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    Well, it's over, seems they fixed it to everyone.

    Just took them three days.

    All praise Steam.
     
  17. goat1

    goat1 Ancient Guru

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    I never had a problem either,I don't think it was a widespread problem. Maybe all you squids should be living in the good Ol' U.S of A. :p
     
  18. goat1

    goat1 Ancient Guru

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    PS. How's Win 10?
     
  19. jbscotchman

    jbscotchman Ancient Guru

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    calm down dramaqueen
     
  20. 007.SirBond

    007.SirBond Master Guru

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    Gabe Newell has made it like this because you're suppose to switch over to SteamOS and not Windows 10.
     

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