Speccy unable to identify hardware?

Discussion in 'General Software and Applications' started by nexus_ssg, Dec 10, 2012.

  1. nexus_ssg

    nexus_ssg New Member

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    Graphics Card::
    Nvidia 8800GT OC 512MB
    Every section (CPU, RAM, Motherboard) is greyed out with the error message "information unavailable" (or something to that extent, I'm not on my computer right now but I will be shortly and will edit the post). The problem may be that I'm missing the necessary windows files to gain access to the information, but I can't find anything on google that might help, and dskchk doesn't find any problems. Other programs also fail to bring up the specifications.

    I know my GPU (8800GT OC 512MB), my RAM (3GB) and to a certain extent my HDD (7200rpm 600gb Seagate something-or-other). I need to be able to ID my hardware so I can decide what to upgrade as my FPS in Planetside 2 is under 10 even with the lowest graphics and nothing else running. Therefore, I doubt it's my GPU, RAM or HDD causing me FPS issues. Christmas is just around the corner and my pockets are empty so that'll be the only time I can upgrade. If you know of any fix or alternate method of discovering one's hardware specs, please let me know.

    TL;DR Speccy fails. Need gaming upgrade. Don't know which part to upgrade because I don't know what each part is. Speccy fix/alternate diagnosis method?
     
    Last edited: Dec 10, 2012
  2. harkinsteven

    harkinsteven Ancient Guru

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    Graphics Card::
    GTX 1080
    Run Dxdiag and save information.
     
  3. sykozis

    sykozis Ancient Guru

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    Graphics Card::
    XFX RX 470
    AIDA64
    PC Wizard
    SiSoft Sandra

    Those apps will do the same thing Speccy does. PC Wizard is free, SiSoft Sandra has a free version and AIDA64 has a free trial.
     
    Last edited: Dec 11, 2012
  4. k1net1cs

    k1net1cs Ancient Guru

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    Graphics Card::
    Radeon HD 5650m (550/800)
    Don't forget SIW.

    To be honest, we don't even know which version of Speccy did the OP use, so it could be he used an old version or something.
    In any case, using CPU-Z and GPU-Z is also enough to know the important parts to upgrade excepting the PSU.
     

  5. nexus_ssg

    nexus_ssg New Member

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    Graphics Card::
    Nvidia 8800GT OC 512MB
    Even dxdiag won't bring up the specs. The unknowns are listed as n/a. Aida64 and PC Wizard both crash during the identification process. CPU-Z brings up the following error log when I try to run it:

    Code:
    [bInitDriver] path = C:\Users\ross\AppData\Local\Temp\
    [bInitDriver] GetCurrentDirectory = C:\Program Files\CPUID\CPU-Z
    [bInitDriver] GetModuleFileName = C:\Program Files\CPUID\CPU-Z\cpuz.exe
    [vGetOSVersion] m_iOSVersion = 2 (6.1)
    [vGetOSVersion] m_bIsAMD64 = 0
    [bInitDriver] m_hDriverMutex = E4
    [bInitDriver] m_szPath_2 = C:\Users\ross\AppData\Local\Temp\\cpuz136\
    [bInitDriver] m_szFilename = cpuz136_x32.sys
    [bLockDriverHandle 21:53:09] WaitForSingleObject error = 258
    [bInitDriver] bInitDriver returned 258
    [vCloseDriver 21:53:11] WaitForSingleObject error = 258
    [vCloseDriver] CloseHandle(mutex) = 1
    All are the latest version, just downloaded.
    I can only imagine the fault lies in my windows access files. Thoughts?
     
  6. nexus_ssg

    nexus_ssg New Member

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    Graphics Card::
    Nvidia 8800GT OC 512MB
    I have just installed a friend's spare HDD. The PC's now running off that and I have now got all the info. Thanks anyway though guys!
     
  7. k1net1cs

    k1net1cs Ancient Guru

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    Graphics Card::
    Radeon HD 5650m (550/800)
    You had a messed-up Windows installation then.
     

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