Slightly used Asus Strix RX 480 OC 8GB died?!

Discussion in 'Videocards - AMD Radeon' started by signex, Oct 3, 2017.

  1. signex

    signex Ancient Guru

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    So i bought a slightly used RX 480, the card worked at first no problem. But after playing some games, my PC started crashing/restarting multiple times.

    Now windows won't boot anymore, only when the drivers are uninstalled it boots. So now i have the card disabled in device manager to be able to boot successfully. Luckily the card has still warranty and the guy who sold me the card is helping me so far.

    It seems really strange that it broke just like that, is RMA the only option or is there any way i can fix this problem myself? Upon googling around, it seems to be a common issue with Radeon cards even on brand new ones!

    Though RMA'ing, they might give me the RX 580 version they have in stock, cause this card isn't available anymore.
     
  2. JonasBeckman

    JonasBeckman Ancient Guru

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    Could be that it was running pretty heavily in the previous system (Mining?) though if you can get the 580 variant that would be a good win since it's faster. :)

    I suppose checking the bios on the card might be something to consider too in case it's been modified in any way, it definitively shouldn't just randomly crash unless there's a hardware issue with the GPU.
    (If Wattman wasn't used either then there should be no issues there either, trying the card in another system is possible is also a way to check if it's the hardware that is being problematic but hopefully the RTM goes through without issue.)
     
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  3. signex

    signex Ancient Guru

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    No he didn't mine at all, he didn't had it for long as he upgraded right after.
    The card ran very cool as well, didn't reach above 63c while at full load.

    I already flashed the bios to see if that would fix it, same issue.

    Wish i had another system to try it in, and none of my friends would allow me to test it in theirs.
    They're always thinking the worse of breaking their own PC. =/

    Yea i'm just going to RMA it as soon as the seller gives me the document of purchase.
    He said the company is pretty relaxed with RMA's and are swiftly to replace it.
    So hopefully they give me the RX 580 Strix they have in stock. :)

    Seller offered me a card for the time being, so i'm sure he is an honest person.
     
  4. Embra

    Embra Master Guru

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    What PSU are you using? Give brand/model.
     

  5. signex

    signex Ancient Guru

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    Pretty sure that's not the problem either, currently using my 780 Ti and works flawlessly in hours of gaming.

    It's a EVGA 500W 80+
     
  6. KissSh0t

    KissSh0t Ancient Guru

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    Do you have an alternate psu that can provide higher wattage to test with?

    Even with my corsair hx650w I feel like I'm on the very edge of what the psu can provide to the video card, and I only have a rx 470.....
     
  7. signex

    signex Ancient Guru

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    The card is currently at the store for RMA, but no this is my only PSU i have.

    But my 780 Ti eats a lot more power with it's 2x8pin connections wich i'm currently using without issues.

    EDIT: Yep the card died, just got an email and they're sending it to Asus for repair.
    Better then nothing i guess, could take up to 2 weeks max.

    If they can't get it repaired i have to add 100 euro for the Strix RX 580 wich i preferred in the first place.
    Usually the shop sends you a new card, i guess this one doesn't.
     
    Last edited: Oct 7, 2017
  8. Agent-A01

    Agent-A01 Ancient Guru

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    Why would you pay 100 euro more for the same card?
     
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  9. signex

    signex Ancient Guru

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    580 is faster, 5-10fps i think is worth it.

    But i changed my mind, im going to wait for the strix vega 56 wich should be out soon.

    I already bought another 480 strix wich i can sell quickly same for the other when it is repaired.

    So i maybe only have another 50 euro else ill just save some money.
    Or would you recommend a strix 1070? Its 539,99 atm.
     
  10. Agent-A01

    Agent-A01 Ancient Guru

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    580 is basically a 480 with new bios.

    Can easily flash a 580 bios to a 480.

    1070 is obviously a better choice; over here v56 is much more expensive than 1070.
    Don't bother with it if it costs more.
     
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  11. signex

    signex Ancient Guru

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    Reason why im aiming for amd is cause of freesync.
    I actually really want a vega card unless they do get very expensive.
    Reference version goes for same price as 1070.
     
  12. Agent-A01

    Agent-A01 Ancient Guru

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    Vega56 at msrp is a fine card.
    MSRP is the same between the two but vega is nowhere near MSRP right now for most places. Depends where you live.

    Do you already have a freesync monitor?
    People say gsync is too expensive but you can easily find deals on those monitors; plus refurb(which arguably are better sometimes) are MUCH cheaper.
     
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  13. signex

    signex Ancient Guru

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    Yes already have one, lg 29um69g.
     
  14. Agent-A01

    Agent-A01 Ancient Guru

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    Then grab the v56 if it's at MSRP.

    You'll probably want to look into undervolting those cards as they are kinda hot and noisy.
    With undervolt it's pretty decent all around.
     
  15. signex

    signex Ancient Guru

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    I check everyday, is there a way to know when they release?
     

  16. Agent-A01

    Agent-A01 Ancient Guru

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    What do you mean when?

    V56 and 64 launched a while ago
     
  17. signex

    signex Ancient Guru

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  18. Agent-A01

    Agent-A01 Ancient Guru

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    Aftermarket will be at least 1-2months.
    There will be limited availability on those for a while.

    AMD has basically 3 different 'versions' of GPU packages; each one has a different height so coolers have to be changed to fit only 1 package.
     
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  19. signex

    signex Ancient Guru

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    Then i guess a 1070 is the better option, really dont want to wait that long.
    There are some used 1080s going for 520 euro but risking losing my money i dont really like unless i can pick it up personally.
     
  20. Agent-A01

    Agent-A01 Ancient Guru

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    520euro, that's the same as a 1070 new for you.

    You looking at ebay or something?
     

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