Sapphire HD 7870 2GHz Edition OC Black Screen During Middle of Game

Discussion in 'Videocards - AMD Radeon' started by GPhalanx, Feb 18, 2013.

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What is needed to resolve BSOD?

Poll closed Mar 20, 2013.
  1. RMA Card ?

    91.7%
  2. Driver Sweeper before reinstalling the Catalyst?

    0 vote(s)
    0.0%
  3. Mozilla Opened while playing, need to close?

    0 vote(s)
    0.0%
  4. Hardware issue?

    0 vote(s)
    0.0%
  5. Capacitor Issue on card?

    16.7%
Multiple votes are allowed.
  1. GPhalanx

    GPhalanx Member

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    GPU:
    SapphireHD7870 GHz 2GB OC
    I read some of this thread regarding issues with 7870 OC Blackscreen but it was already closed. What was the conclusion? Do I need to do RMA with this card? It was running in circle I guess based on the discussion..

    I played both Dota 2 and F1 2010 the same black screen issue during middle of the game(5~10minutes of playing).. Got the latest 13.1 Catalyst driver for Sapphire HD 7870 Hz Ed 2GB OC version..

    :bang:

    Specs:
    Intel Core i7 3770k/Asrock Z77 Extreme 4/ Seasonic X-650 series/ Sapphire HD 7870 hz Ed 2GB OC version/Seagate 500GB Barracuda/H100i/HAF XM/LG IPS4 Series/Win7 64bit
     
    Last edited: Feb 19, 2013
  2. 3dPlayer

    3dPlayer Banned

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    Have
  3. Nichtswisser

    Nichtswisser Master Guru

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    GPU:
    ASUS GTX 670 DC2 4GB
    RMA :crapper:
     
  4. SubtleOne

    SubtleOne Master Guru

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    GPU:
    Zotac GTX 1060 Amp!
    I would try improving the fan profile in MSI Afterburner, and increase the voltage limit (+20% allowed). The initial Sapphire profile has the fan start at 25% power and go to a maximum of 50%. This can easily lead to overheating. I changed it so that in gaming, the temps were roughly fan speed = temperature. In other words, if my temp is 55 degrees the fan is at 55, and if 65 then 65. It would go up faster though, and 75 would be nearly 85 fan speed (though I never ever reached that). See if this helps.
     

  5. GhostXL

    GhostXL Ancient Guru

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    GPU:
    Merc 319 6800 XT
    Since when did they have a 2Ghz 7870? Isn't this a Ghz edition 2 GB?
     
  6. PNeV

    PNeV Ancient Guru

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    GPU:
    MSI GTX 1070 Armor
    OC Champion 2013?
     
  7. 1ceMaster

    1ceMaster Member

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    GPU:
    Club3D HD7870 (Tahiti LE)
    Try underclocking both Memory and GPU clocks. If underclocking solves the freezing/black screen issue there is something wrong with the card and it need to be RMA'd.

    If underclocking doesn't fix your issue it could be the card or drivers.

    My suggestion RMA the card, and save yourself the hassle.
     
  8. ---TK---

    ---TK--- Ancient Guru

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    GPU:
    2x 980Ti Gaming 1430/7296
    RMA it
     
  9. GPhalanx

    GPhalanx Member

    Messages:
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    GPU:
    SapphireHD7870 GHz 2GB OC
    Yes, "Ghz edition 2 GB" your correct. Thanks for clarifying.
     
    Last edited: Feb 19, 2013
  10. GPhalanx

    GPhalanx Member

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    GPU:
    SapphireHD7870 GHz 2GB OC
    I'll try this tonight.. Thanks
     

  11. GPhalanx

    GPhalanx Member

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    GPU:
    SapphireHD7870 GHz 2GB OC
    After I waited for 2~3 weeks, the new one RMA'd Sapphire HD 7870 GHz Ed 2GB OC Version still got Blue screen issue, this time even surf'in withFacebook crashes :bang:
     
    Last edited: Mar 6, 2013
  12. GPhalanx

    GPhalanx Member

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    GPU:
    SapphireHD7870 GHz 2GB OC
    Any suggestions to resolve this issue? Thanks
     
  13. 3dPlayer

    3dPlayer Banned

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    GPU:
    Have
    RMA again and in the process get another brand or a card without factory overclock.
     
  14. GPhalanx

    GPhalanx Member

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    GPU:
    SapphireHD7870 GHz 2GB OC
    Thanks dr.noob..

    I'll try to finish this steps again before I do the RMA with the card itself.. Just to make sure... I'm already in step#15.. try to finish the replace HDD and reformat. And re-install OS..
    (1) Driver Updates
    (2) Scandisk
    (3) Windows Updates
    (4) Defrag HDD
    (5) Checking of PSU connections
    (6) Reseating of VGA
    (7) Replacement of VGA
    (8) Registry Clean
    (9) Registry Defrag
    (10) Use different Outlet
    (11) Reseating of RAM
    (12) RAM Transfer slot
    (13) Bios Reset
    (14) Transfer 220v Outlet source
    (15) Format Old HDD transfer all files using different HDD
    (16)Use different HDD
    (17) Motherboard for RMA
    (18) Power Supply RMA
    (19) RAM for RMA

    By the way, even I'm not playing like browsing to FB, it also does the Blue/Black/Green screen..

    :puke2:
     
    Last edited: Mar 7, 2013
  15. Fox2232

    Fox2232 Ancient Guru

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    GPU:
    6900XT+AW@240Hz
    It's easy decission, check your SKU:
    SKU 11199-00/11199-01/11199-02/11199-03 are defective and so RMA is in place.
    Just inform them in return notice that you have Black Screen and SKU matching defect.

    If you do not have such SKU then problem may be on other place than in card itself.
    Since they would likely not return you defective card.
     

  16. scheherazade

    scheherazade Ancient Guru

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    GPU:
    fullHDs
    imo windows updates are a great tool for fragmenting the crap out of your os and making it load longer than ever.

    slipstream all the updates to a new iso and fresh install.

    see if a truly clean load works.

    -scheherazade
     
  17. Fox2232

    Fox2232 Ancient Guru

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    No idea what this is doing here, but fragmentation is what we have SSDs for today.
     
  18. GPhalanx

    GPhalanx Member

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    GPU:
    SapphireHD7870 GHz 2GB OC
    Great! I didn't check this one yet. I'll verify this tonight after work. Thanks for the advice.
     
  19. GPhalanx

    GPhalanx Member

    Messages:
    10
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    GPU:
    SapphireHD7870 GHz 2GB OC
    Got the SKU 11199-19 new series I guess..
     
  20. GPhalanx

    GPhalanx Member

    Messages:
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    GPU:
    SapphireHD7870 GHz 2GB OC
    Another Blue Screen/Static confirmed last night after running 2 ~ 3 hours gaming and browsing..
    After doing these steps, still got the issue of BSOD.

    Steps:
    Check Disk
    Reformat New HDD
    Install New Win7 Pro 64bit
    Installed all drivers from stack CD
    Installed Antivirus and Antispyware
    Windows update
    Defragged Disk
    Defragged Registry
    Back-up'd
    Run stress test
     

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