RX 5700 XT Memory temps really high [SOLVED]

Discussion in 'Videocards - AMD Radeon' started by sathyrion, Dec 18, 2019.

  1. sathyrion

    sathyrion Active Member

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    GPU:
    MSI RX5700XT MechOC
    I'm getting up to 98 degrees celsius on my memory temps playing GPU heavy games.
    GPU temps around 78-85 degrees.
    For reference, I'm using a MSI RX 5700 XT MECH OC card.

    This is my first AMD card since 290X, so I'm not sure what's common on the new cards. Coming from nvidia GTX 1060, this is insainly high temps though.

    Any thoughts?
     
  2. Undying

    Undying Ancient Guru

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    GPU:
    Aorus RX580 XTR 8GB
    From what i seen Mech should be getting much lower memory temperature. Evoke was crap though. Make sure you have enough airflow in your case and dont overclock living crap out of it.
     
  3. Astyanax

    Astyanax Ancient Guru

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    GPU:
    GTX 1080ti
    Load temperatures on this card should have the vram at around low to mid 60's, sounds like theres a thermal material mating issue or the heatsink is not secure.

     
    JonasBeckman likes this.
  4. Passus

    Passus Maha Guru

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    GPU:
    RX 5700 Mech OC
    have a fan blowing from the front of case straight over the gpu,, it knocks nearly 20c off the temps

    5700 Mech OC without extra fan 85c GPU and nearly 105c Memory but the memory is somewhat weird as its confirmed this temp can be as high as 18c out due to how the monitor works

    after extra fan 74c max gpu and 88c memory oc'd 1930 (1880) and 930 .. 1.081v
     

  5. The_Amazing_X

    The_Amazing_X Master Guru

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    GPU:
    Red Devil V64
    just get some new pads, and be done with it. MSI on my system never again. its bad experience always. but they have very good board bios.
     
  6. JonasBeckman

    JonasBeckman Ancient Guru

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    GPU:
    AMD S. 5700XT Pulse
    It's junction temperature instead of the edge temperature same as the GPU core sensor and how that's reported but that still seems very high, wouldn't want it above 90 maybe 95 degrees Celsius (Say 80 - 85 degrees edge temperature.) though some of the custom designs have had problems with those or the VRM's and others like the early Strix I think had really bad fitting to where the pads or paste didn't connect fully thus greatly lowering cooling efficiency on some or several chips though it should have since improved over the first few batches for that card as I'm hearing.

    From the video above it seems like a very possible situation here so either a RMA or depending on local regulations on this kind of thing stripping off the cooler and redoing the thermal pads and paste but that's not exactly the easiest.
    (EDIT: Let's see now for the US if I remember how this worked the warranty sticker isn't that big of a deal but elsewhere it might hinder things if the GPU has been disassembled.)

    Not super complicated either but it requires some care and then also testing so it all fits and everything is covered and getting cooled properly, at least with the junction sensors it'll be pretty clear if somethings off.
     
  7. sathyrion

    sathyrion Active Member

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    GPU:
    MSI RX5700XT MechOC
    WOW!

    I def gonna check my card this afternoon to see if it has this thermal pad flaw... If this is the case with my card, it's seriously some very bad MSI sollution...
     
  8. sathyrion

    sathyrion Active Member

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    GPU:
    MSI RX5700XT MechOC
    Thanks. I'll check the card visually first. Don't have any pads laying around, so if this is the reason I'll probably RMA it as it will take the same amount of time either way..

    Edit: I guess I could steal two pads from my nvidia card that was replaced :)
     
  9. JonasBeckman

    JonasBeckman Ancient Guru

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    GPU:
    AMD S. 5700XT Pulse
    The GPU junction temp should be "OK" up to 110 degrees so say 95 C for the usual reading instead of this method of the hottest via multiple sensors but memory would be lower but there's limited info on these GDDR6 modules so I'm not exactly sure on what that limit is but I can't imagine hitting 90 degrees being good for a prolonged period of time and the memory performance might also be throttled in various ways which reduces performance and the cards are already a bit memory bottlenecked as it is.

    Can't say I'm all that great with finer hand movement so it'd be a bit messy but if possible then some replacement pads and clean and reapplication of thermal paste for the GPU core should be good assuming there's no construction problems with the heatsink itself. :)

    Doubt it but I've seen a few pictures with cracks and warps or similar making proper fitting impossible or affecting cooling efficiency depending on where these are but I would expect it's just a poor factory job and once re-done and the cooler is mounted back on and it's all fitting as it should then this problem will be fixed.

    EDIT: That and if doing a RMA and getting a card that's been through a process as well instead of a new one isn't that fun if that happens though ideally any problems are purely visual and not impacting the GPU otherwise.

    There should be stock enough for covering for returns but that sort of thing still happens plus the wait time itself if the system doesn't have a integrated GPU or the previous card can be used while waiting for what could take over a week or more.
    (Well my own experiences haven't been the best but it's not been a complete disaster either at least for when this has been required.)
     
    Last edited: Dec 18, 2019
  10. sathyrion

    sathyrion Active Member

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    GPU:
    MSI RX5700XT MechOC
    I't 500$ decission to be made here. RMA and get a new brand, or void warranty and hope nothing breaks. I've done this plenty of times before, but not on a 1 week old card...
     

  11. sathyrion

    sathyrion Active Member

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    GPU:
    MSI RX5700XT MechOC
    I'm running 2 x 120mm front (push), 120mm side(push), 120mm back(pull) and 2 x 120mm(pull) on top. No issues with other temps and previous card.
     
  12. Undying

    Undying Ancient Guru

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    GPU:
    Aorus RX580 XTR 8GB
    Exchange it to 2070 super if you can.
     
  13. sathyrion

    sathyrion Active Member

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    GPU:
    MSI RX5700XT MechOC
    Oh yes. The thermal pads was the excact same as in the video... W.O.W ! ! !
    Replaced them all now from another videocard and replaced the stock cooling paste (Was hard as brick....).

    Ran RDR2 max settings 30 mins: GPU: max 77c, Memory max 78c. That's 8c difference on the GPU and 20c difference on the memory!!!
    Never in my life seen such a crap factory job on a videocard cooling before...
     
    Maddness and SpajdrEX like this.
  14. SpajdrEX

    SpajdrEX AMD Vanguard

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    Gratz on getting it resolved :)
     
  15. Caesar

    Caesar Maha Guru

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    GPU:
    GTX 1070Ti Titanium
    Motherboard model?

    Edit: seems resolved! Merry Christmas!
     

  16. SpajdrEX

    SpajdrEX AMD Vanguard

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    brother EVOKE got currently mentioned also with crappy thermal pads for GDDR6 chips

    skip to 18:54
     

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