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R7 3700X+MSI X570 Gaming Plus SATA Issue

Discussion in 'Processors and motherboards AMD' started by fredgml7, Jul 29, 2019.

  1. fredgml7

    fredgml7 Active Member

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    GPU:
    Sapphire RX 570 4GB
    Hello people.

    I just got my combo (R7 3700X+MSI X570 Gaming Plus+2x8GB Crucial 3200Mhz) last friday and set it up last weekend.
    So before I set it up in my case, I tested it outside, first I updated the BIOS to the newest, and after some stress tests (AIDA64), it was all fine, then I went ahead and set it up in my case, Installed Win10 (1903) and chipset drivers, at the moment I tried to install any other driver (VGA, LAN etc.) the system get stuck (sometimes BSOD) and reboots.
    So I've tried a lot of things and end up discovering that the issue was the fact that I had a device (DVD-RW) connected to one of SATA ports provided by Asmedia (they are 2). If I just unplug data cable the issue goes away.
    The funny part is that any devices connected to those SATA ports actually works, but the system crashes when I try to install any driver LOL

    I still have some tests to do like seeing if this also happens to Linux.

    Does anyone have any clues how to solve this?

    Thank you in advance.
     
    Last edited: Jul 30, 2019
  2. Astyanax

    Astyanax Ancient Guru

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    update the bios to 7C37vA2 it shipped with a 1.0.0.1 agesa
     
  3. fredgml7

    fredgml7 Active Member

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    It was the first thing I did before testing it..:D
     
  4. Astyanax

    Astyanax Ancient Guru

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  5. fredgml7

    fredgml7 Active Member

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    No, this one is newer. I just installed it now.

    I have good news. Looks like that the issue only occurs with the DVD-RW drive, I tested another ssd that I have here and I had no problem.
    I hope this helps someone else.

    Another good news, I tested my old Debian 9 instalation (i5 + Z77) on Ryzen and it booted flawless, everything working very snap, sound, LAN, USBs etc. I thought I would have to install it again or go to Debian 10. :D
     
  6. Astyanax

    Astyanax Ancient Guru

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    i've seen intel sata drivers break ODD's before, maybe the AMD one is doing something similar.
     
  7. Fox2232

    Fox2232 Ancient Guru

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    Could it be related to PCIe 3.0 vs 4.0 modes? I would try to set in bios all PCIe that can be set to 3.0 mode. It is possible that till driver is installed device communicates in something like 1.0 mode and as it gets driver it attempts to go into conflicting settings.
     
  8. fredgml7

    fredgml7 Active Member

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    I actually tried setting to PCIe to 3.0 and even 2.0, but the issue persists. There's 1.0 option too, but I didn't try it.
     
  9. OldWorldDisorder

    OldWorldDisorder New Member

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    I wish I would of seen this thread before I RMA'd my motherboard. Which SATA ports are Asmedia? I didn't notice any mention of them in the manual.
     
  10. Astyanax

    Astyanax Ancient Guru

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    there shouldn't be any asmedia ports on it.?
     

  11. fredgml7

    fredgml7 Active Member

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  12. OldWorldDisorder

    OldWorldDisorder New Member

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    Ah I see, thank you. So you haven't noticed any other issues as long as the disc drive is plugged into SATA 3-6?
     
  13. fredgml7

    fredgml7 Active Member

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    No, It works just fine.

    Did you have the same problem? Tell us about.
     
  14. OldWorldDisorder

    OldWorldDisorder New Member

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    I did a fresh install of Windows and had no problems installing drivers, but I started getting WHEA 17 errors, and Sfc /scannow was showing corrupted files that couldn't be fixed, so I decided to re-install Windows. This time around when I tried to install the AMD chipset and LAN drivers my computer would freeze and restart every time. I didn't really pay attention to what SATA port the disc drive was plugged into for my first install, but I'm sure the 2nd time around I had the hard drive and disc drive in SATA ports 1 and 2.

    I've been reading more about the WHEA 17 error and Sfc scan showing corrupted files, and they appear to be separate issues that will require waiting for BIOS and Windows updates.
     
  15. Loophole35

    Loophole35 Ancient Guru

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    Will definitely be avoiding sata 1 and 2 on my nephews build this weekend when we build his PC using this motherboard. Really wish he would have listened to me and got the Gigabyte Aorus Elite like i told him.
     

  16. Astyanax

    Astyanax Ancient Guru

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    AMD are masking the WHEA warnings in the new agesa, (not fixing them).
     

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