Problem: Windows 10 2004 but still on WDDM 2.1

Discussion in 'Videocards - AMD Radeon Drivers Section' started by RattenRollo, Jun 8, 2020.

  1. RattenRollo

    RattenRollo New Member

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    GPU:
    Sapphire RX 470 8GB
    So yesterday i updated Windows 10 to version 2004, but today i realized that my WDDM version is still 2.1, even though i did install the latest AMD Adrenalin 20.5.1 drivers.
    I also have no option to enable Radeon Image Sharpening in my AMD Settings.
    Does anybody know how to update the WDDM version to 2.7?

    I will really appreciate your help!

    Specs:
    i5 6400
    Sapphire RX 470 8GB
    16GB DDR4
    Windows 10 2004

    i will add a picture with dxdiag, winver and GPU-Z
    https://imgur.com/a/MeW9xQe
    [​IMG]
     
  2. Krteq

    Krteq Master Guru

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    That's because you are using remote access app and that app is using it's own virtual graphics adapter. According to "lci_proxyumd32.dll" driver you are using Splashtop.

    That lci_proxyumd32.dll driver supports only WDDM2.1. Case solved
     
  3. stevvie

    stevvie Member Guru

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    how is case solved, op asked how to update the WDDM version to 2.7, so op needs help still.
     
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  4. Krteq

    Krteq Master Guru

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    Man, if he still will be using that remote desktop app, he will still be on WDDM 2.1 because that virtual adapter driver doesn't supports higher WDDM version than 2.1

    Is that more clear now?
     

  5. RattenRollo

    RattenRollo New Member

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    The problem is solved. I didn't use Splashtop, but after searching through my windows folder and registry files, i found DLLs related to a virtual graphics adapter. After uninstalling them, my WDDM version was 2.7.
    Big thanks to Krteq!
     
    Krteq likes this.
  6. Krteq

    Krteq Master Guru

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    GPU:
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    Glad to help
     
  7. Montville

    Montville Master Guru

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    GPU:
    Aorus RX 570 4GB
    Here it's just 2.6? am I cursed?
     

    Attached Files:

  8. Krteq

    Krteq Master Guru

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    GPU:
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    You have old driver installed - 26.20.xxxxx from last year
     
    Montville likes this.
  9. Montville

    Montville Master Guru

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    No sweat, can't use the latest driver due to the recording stutter-fest!

    thanks for responding
     
  10. Yakov Voloch

    Yakov Voloch New Member

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    GPU:
    Intel® HD Graphics
    I have similar issue
    Windows 10 2004 and WDDM can't upgrade to 2.7

    Intel® Core™ i7-6600U CPU @ 2.60GHz
    Intel® HD Graphics 520
    Is WDDM isn't supported for this CPU and graphic card?
    MachineId : {A6BAE433-E35D-4F74-9180-199ADF3B61AB}
    OperatingSystem : Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
    Language : English (Regional Setting: English)
    SystemManufacturer : LENOVO
    SystemModel : 20FB006AIV
    BIOS : N1FET74W (1.48 )
    FirmwareType : UEFI
    Processor : Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz (4 CPUs), ~2.8GHz
    Memory : 16384MB RAM
    AvaliableOSMem : 16240MB RAM
    PageFile : 9638MB used, 14025MB available
    WindowsDir : C:\Windows
    DirectXVersion : DirectX 12
    DXSetupParameters : Not found
    UserDPISettings : 192 DPI (200 percent)
    SystemDPISettings : 192 DPI (200 percent)
    DWMDPIScaling : UnKnown
    DxDiagVersion : 10.00.19041.0546
    DxDiagUnicode : 1
    DxDiag64Bit : 1
    Miracast : Available, with HDCP
    MSHybrid : Not Supported
    DirectXDatabaseVersion : 1.0.8

    ardName : Intel(R) HD Graphics 520
    Manufacturer : Intel Corporation
    ChipType : Intel(R) HD Graphics Family
    DACType : Internal
    DeviceType : Full Device (POST)
    DeviceKey : Enum\PCI\VEN_8086&DEV_1916&SUBSYS_223817AA&REV_07
    DeviceStatus : 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    DeviceProblemCode : No Problem
    DriverProblemCode : Unknown
    DisplayMemory : 8247 MB
    DedicatedMemory : 128 MB
    SharedMemory : 8119 MB
    CurrentMode : 2560 x 1440 (32 bit) (60Hz)
     
    Last edited: Jan 29, 2021

  11. Krteq

    Krteq Master Guru

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    GPU:
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    Intel(R) HD Graphics 520 only supports WDDM 2.1 due to missing required features - Shader Model etc.
     
  12. Astyanax

    Astyanax Ancient Guru

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    There are no missing hardware features, this is artificial limitation through forced obsolescence, the hardware is capable of everything required to achieve SM 6.5
     
  13. Krteq

    Krteq Master Guru

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    Well, those features aren't exposed by driver... I'm not sure if they are present in HW or not :)
     
  14. Astyanax

    Astyanax Ancient Guru

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    I am.
     
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  15. Yxskaft

    Yxskaft Maha Guru

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    Yeah Intel's driver support is quite bad. They usually keep doing security updates for many years (Ivy Bridge has a driver from October 2020), but don't count on getting support for new features.

    Even Fermi got support for WDDM 2.3 despite hitting the minimums on the DX12 feature set tiers.
     

  16. Astyanax

    Astyanax Ancient Guru

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    To expand and not look like an asshole, the only hardware features added to the 600 igp's is specifically video decoder related, the 500 and 600 parts have just about the same specifications for hardware feature support up to FL 12.1, the wddm limit is artificial and just a pure lack of intel being willing to specify it as a wddm 2.5+ device.
     
    Last edited: Jan 31, 2021
  17. Yakov Voloch

    Yakov Voloch New Member

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    GPU:
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    Thanks,
    Can you elaborate on this more? Could you explain me how can I identify for specific display adapter if he's missing something to be able to support version 2.7 of WDDM.
    Where can I see that this feature of Sahder model is missing?
     
  18. Yakov Voloch

    Yakov Voloch New Member

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    GPU:
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    So, how can I force this display card to support WDDM 2.7?
     
  19. Krteq

    Krteq Master Guru

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    You simply can't. it's not supported by driver
     
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  20. itpro

    itpro Master Guru

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    Why does it matter? WDDM defines nothing for 99.99% of the users.
     

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