The green check mark is there when the printer is ON. When the printer is OFF, it doesn't show at all. Used to be that when it was under Printers...the XP-960 was always there...but grayed out when not on and the icon was not grayed out when the printer was on. So now...when the printer is off...doesn't even show up. That's OK...but I am more concerned with the fact that Microsoft fixed the issue where even though the printer was ON, it showed offline and I couldn't print...had to reboot or turn the printer off and on again to get it online. They fixed this issue, which was pretty widespread, with a patch in early October....now it's broken again. Wish they could fix things permanently. Before the September patch to .418, never had ONE issue with the printer. BTW...if I hook the printer up to my laptop, which has Win 10 1803 on it (because 1809 and 1903 both break software that I use for business), the printer shows up properly in Printers and Devices...and works 100% of the time...never have to worry about being online or not. This has been a long standing issue since patch that made 1903 (18362.418) and was fixed next patch and now broken again. I wonder if they have a different team on updates or they are just no longer paying attention.