1. PNY im sure like others keeps RMA stock,EVGA still has 8800 for RMAs that i know of. 2. Refurbished/re-certified .(rarely new if they have none atm) 3. No RMA's dont work like step up programs .Rarely you get a newer card ,but it does happen sometimes. 4.Driver suppoort (i beleive is what you asking) is a no. if the card works at the speeds advertised it works.