1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Newest Nvidia driver installer always fails

Discussion in 'Videocards - NVIDIA GeForce Drivers Section' started by patiska, Aug 25, 2019.

  1. patiska

    patiska Member

    Messages:
    14
    Likes Received:
    0
    GPU:
    gtx1080
    What have they changed with these driver installers?
    Latest driver that installs in my system without failing is 430.86

    Any driver package after that the installer fails.
    Thanks for any help.
     
  2. Astyanax

    Astyanax Ancient Guru

    Messages:
    3,021
    Likes Received:
    777
    GPU:
    GTX 1080ti
    Driver installations failures are a reflection of issues that exist in your user profile and its configuration, damage to the COM/WMI hosts or intrusive antivirus and antimalware software that block legitimate scripts from running.

    1> would mean trying fresh user profile
    2> would require a repair install at the minimum or clean install at the worst.
    3> would require disabling or removing the intrustive software.

    The installer has user configurable logging settings for verbose diagnostics.
    https://nvidia.custhelp.com/app/answers/detail/a_id/4223/~/solving-nvidia-installer-issues

    Lack of disk space is also a common cause.
     
  3. patiska

    patiska Member

    Messages:
    14
    Likes Received:
    0
    GPU:
    gtx1080
    Thanks for the advice,but still no luck
    Things i have done so far:
    1.used DDU to clean all nvidia drivers
    2.disabled option for windows to update nvidia drivers
    3.disabled antivirus
    4.killed all nvidia services in windows
    5.tryed to install in safe mode

    Thing what i dont understand is i can still install those older 430.86 drivers without a problem
    Only these new drivers like 436.02 the installation fails.
    They must have changed something in the installer that is causing this
     
  4. Astyanax

    Astyanax Ancient Guru

    Messages:
    3,021
    Likes Received:
    777
    GPU:
    GTX 1080ti
    Antivirus's are often not fully disabled even when you rclick exit, or rclick disable, this is often just the Realtime scanner but does nothing to disable script filtering or OS firewall style modules that prevent unknown software from changing the registry.

    It might help to know if when you run the installer, does things like NVIDIA WMI and NView appear in the custom list?
     

  5. patiska

    patiska Member

    Messages:
    14
    Likes Received:
    0
    GPU:
    gtx1080
    where can i find this "custom list"?
     
  6. Astyanax

    Astyanax Ancient Guru

    Messages:
    3,021
    Likes Received:
    777
    GPU:
    GTX 1080ti
    In the setup wizard you get a radio dial selection to continue as custom.
     
  7. patiska

    patiska Member

    Messages:
    14
    Likes Received:
    0
    GPU:
    gtx1080
    In the custom list i can see:
    -graphics driver
    -hd audio driver
    -physx system software

    i think it has always looked like this before when things worked
     
  8. Astyanax

    Astyanax Ancient Guru

    Messages:
    3,021
    Likes Received:
    777
    GPU:
    GTX 1080ti
    ok, thats good - means your WMI is not corrupted.

    The particular error that is recorded to the Installer logs would be handy to see if its ACL related, refer to the link i posted in my initial reply to turn them on.
     
  9. patiska

    patiska Member

    Messages:
    14
    Likes Received:
    0
    GPU:
    gtx1080
    I have now a setup log from geforce experience but i do not understand much about it.
    It is so long that i think its not good idea to post it here though.
     
  10. Astyanax

    Astyanax Ancient Guru

    Messages:
    3,021
    Likes Received:
    777
    GPU:
    GTX 1080ti
    upload it to google drive and pm the link to me.
     

  11. Astyanax

    Astyanax Ancient Guru

    Messages:
    3,021
    Likes Received:
    777
    GPU:
    GTX 1080ti
    Epiphany!

    Have you at any time used the driver update blocker utility to prevent your gpu drivers being updated, this will prevent new drivers from being installed in many cases.

    Two ways to resolve this include

    1. To open Group Policy Object Editor, click the Start button, type mmc gpedit.msc in the Start Search box, and then press ENTER.
    2. In the Group Policy Object Editor navigation pane, double-click Computer Configuration to open it. Then open Administrative Templates, open System, open Device Installation, and then open Device Installation Restrictions
    or

    check under the following for a key corresponding to your GPU's vendor and device id

    HKLM\Software\Policies\Microsoft\Windows\DeviceInstall\
    HKLM\Software\Policies\Microsoft\Windows\DeviceInstall\Restrictions

    HKLM\Software\wow6432node\Policies\Microsoft\Windows\DeviceInstall\
    HKLM\Software\wow6432node\Policies\Microsoft\Windows\DeviceInstall\Restrictions
     
  12. patiska

    patiska Member

    Messages:
    14
    Likes Received:
    0
    GPU:
    gtx1080
    Thanks for your help,i did pm you the link to log file
     
  13. Astyanax

    Astyanax Ancient Guru

    Messages:
    3,021
    Likes Received:
    777
    GPU:
    GTX 1080ti
    i updated my post above, also did you alter the system temp paths?

    Have you done anything to the System reserved partition?

    and can you zip up and send me C:\Windows\inf\setupapi.dev.log
     
    Last edited: Aug 25, 2019
  14. patiska

    patiska Member

    Messages:
    14
    Likes Received:
    0
    GPU:
    gtx1080
    i have not touched"system reserved partition"
    did you get the log file from google drive?
     
  15. Astyanax

    Astyanax Ancient Guru

    Messages:
    3,021
    Likes Received:
    777
    GPU:
    GTX 1080ti
    Yeah, i see a com error that typically only comes up when the system reserved partition is damaged or some incorrect ACL's are set in the file being installed.

    i need the devices setup api log to see what is happening when the pnp manager is installing the driver.
     

  16. patiska

    patiska Member

    Messages:
    14
    Likes Received:
    0
    GPU:
    gtx1080
    sent you the link for devices setup file
     
  17. Astyanax

    Astyanax Ancient Guru

    Messages:
    3,021
    Likes Received:
    777
    GPU:
    GTX 1080ti
    theres something wrong with your windows environment,

    pnp manager is trying to filecopy the display driver into system32\drivers but this hasn't been allowed since creators update, display drivers are primarily run from system32\DriverStore\FileRepository\ now,

    for example C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f

    on your machine an illegal file copy is being attempted and windows is refusing to allow it.

    Code:
    Copying 'C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\dbInstaller.exe' to 'C:\WINDOWS\system32\DRIVERS\NVIDIA Corporation\Drs\dbInstaller.exe'.
    succeeds as its not trying to copy to the root of \drivers\

    All the log is filled with "cannot find file specified" because the driver has no permission to install to System32\drivers, so attempting to register them on the system is failing.

    There are also failures for files that should be in system32/syswow64, such as nvapi64 / nvapi32.

    nvhda64 should be placeable in system32\drivers, but it is failing.

    Everything involving the Programs Folder is succeeding
    its just System32 and System32\Drivers copies failing.

    Does your system32 folder have trustedinstaller assigned in security settings?
     
    Last edited: Aug 25, 2019
    endbase likes this.
  18. patiska

    patiska Member

    Messages:
    14
    Likes Received:
    0
    GPU:
    gtx1080
    okay :)
    i didnt understand much,i think i give this up for now
     
  19. Astyanax

    Astyanax Ancient Guru

    Messages:
    3,021
    Likes Received:
    777
    GPU:
    GTX 1080ti
    DDU in safe mode
    Reboot back to safe mode
    Install the new driver in safe mode

    some things might not be installed (GFE won't be i think)
    but this might kick start things into working driver package wise.

    My guess is something in non-safe mode is locking the nvapi and other components.
     
  20. patiska

    patiska Member

    Messages:
    14
    Likes Received:
    0
    GPU:
    gtx1080

    trusted installer seems to have full control in system32 security settings
     

Share This Page