New sapphire amd R9 290 giving me a black screen, any ideas?

Discussion in 'Videocards - AMD Radeon' started by Ohnooze, Nov 11, 2014.

  1. Ohnooze

    Ohnooze Guest

    I uninstalled the old Nvidia drivers, shut down and installed the new card.

    After my PC boots up with the new card I installed the new drivers...after the install everything went black.

    It acts like it's going to load up fine and then after the windows logo and all that it just goes black. Sometimes it will look like it's good to go and the desktop comes up and all the after about 5 seconds....black again.

    When I go into safe mode and try to install different drivers or uninstall the ones I have installed now it says "failed to load detection drivers".

    I have heard that this is not completely uncommon for this card, any ideas before I RMA this card?
     
  2. Extraordinary

    Extraordinary Ancient Guru

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  3. calusari

    calusari Member

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    Which model Sapphire? If it's the R9 290 Tri-X OC you must flash the latest video card BIOS (fixes blackscreen issues due to not getting correct voltage)

    http://www18.zippyshare.com/v/46864770/file.html


    here are the tools you need to flash, there are instructions in the second link.

    https://onedrive.live.com/?cid=0aa46...03B2EC3!1934

    http://forums.overclockers.co.uk/sho...php?t=18552408
     
  4. Ohnooze

    Ohnooze Guest

    I had heard that the AMD driver issues were a thing of the past, evidently not though.
     

  5. Extraordinary

    Extraordinary Ancient Guru

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    :D lol
     
  6. Ohnooze

    Ohnooze Guest

    Yeah this is the card:

    http://www.bestbuy.com/site/sapphir...1310936249.p?id=mp1310936249&skuId=1310936249
     
  7. Ohnooze

    Ohnooze Guest

  8. Extraordinary

    Extraordinary Ancient Guru

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    Zippyshare link works - the other two have been shortened and lost their URL
     
  9. calusari

    calusari Member

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  10. Ohnooze

    Ohnooze Guest


  11. calusari

    calusari Member

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    Make the bootable USB:
    1. Run HPUSBDisk as Admin
    2. Select your device
    3. Check "Create a DOS startup disk using system files located at:"
    4. Point it to use the win98boot files included in my zip file.
    5. Press "Start"

    once its done

    copy atiflash.exe over to the root directory of the usb stick

    copy

    285PF5HB.O44 (regular bios)
    285PF5HB.U44 (UEFI bios)

    over to the root directory of the usb stick

    reboot and boot from usb (you might have to change your boot order in your mobo bios)

    the usb will boot you into a command prompt:

    depending on the switch on your video card you want to flash each bios

    atiflash -p 0 285PF5HB.U44 -f


    flip the switch (you don't have to reboot you can flip it while its on)

    atiflash -p 0 285PF5HB.O44 -f


    ok now reset your computer and take the usb stick out


    now once in windows open ccc and goto preferences and restore to factory defaults
     
  12. Ohnooze

    Ohnooze Guest

    Forgive my ignorance...please. :)

    Flip the switch?
     
  13. Extraordinary

    Extraordinary Ancient Guru

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    Small switch on the side of the card to switch between BIOSs
     
  14. calusari

    calusari Member

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    There is a switch on the videocard itself which toggles between the UEFI bios and the regular bios. It's right on the top of the card a couple inches from the output ports.

    Honestly it doesn't matter which bios you flash to which side.
     
  15. Ohnooze

    Ohnooze Guest

    I see, ty for the help.

    Worst case I send it back if it doesn't work. :)
     

  16. Extraordinary

    Extraordinary Ancient Guru

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    Save your original BIOSs first using GPUz - if you need to send it back make sure the original BIOS is back on it
     
  17. Ohnooze

    Ohnooze Guest

    Has this been proven to fix the issue?
     
  18. calusari

    calusari Member

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    https://www.sapphireforum.com/showthread.php?33437-R9-290-Black-Screen-Fix!!!

    it takes 5 minutes to do, worked for me and several others

    from the thread:

     
  19. Ohnooze

    Ohnooze Guest

    So, do I flash the bios before or after the driver install?
     
  20. calusari

    calusari Member

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    Try before then install 14.4 WHQL then reset to factory defaults and upgrade your drivers from there
     
    Last edited: Nov 11, 2014

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