New rx 590 doesn’t display anything

Discussion in 'Videocards - AMD Radeon' started by Elchooky, Oct 27, 2019.

  1. Elchooky

    Elchooky New Member

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    GPU:
    Rx 590
    I just installed this new Radeon rx 590 that I got from Newegg it’s the gigabyte version and when I turn it on nothing shows up not even the bios.
     
  2. Digilator

    Digilator Member Guru

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    GPU:
    Sapphire 5700XT
    Plugged in a power connector and video cable to the 590(not the Intel HD)? What kind of a power supply is "echa"? That might be a problem...)
     
  3. Elchooky

    Elchooky New Member

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    GPU:
    Rx 590
    It auto corrected it’s a evga* power supply with 600 watts and I did put the 8 pin connector to the 590 and the display port but nothing shows up when I turn it on not even the bios. Could it be the mother board that I have ?
     
  4. Digilator

    Digilator Member Guru

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    GPU:
    Sapphire 5700XT
    If possible, you could try another system. Going by what I've read in the past, you can even try another cable/port(and switch port type - HDMI / DP). Not sure about a 590, but I had to buy a UEFI motherboard to use my 5700xt. Hope you don't need to go through that) I did get into BIOS, though.
     
    GameHaven66 likes this.

  5. Elchooky

    Elchooky New Member

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    GPU:
    Rx 590
    Yeah, I’ll probably just buy another mother board and cpu as an upgrade might as well, thanks tho
     
  6. Caesar

    Caesar Master Guru

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    GPU:
    GTX 1070Ti Titanium
    Check your motherboard manual.
    At times some pci express slots become inactive when using other features such as NVME and others.
     
  7. Astyanax

    Astyanax Ancient Guru

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    GPU:
    GTX 1080ti
    this card can only boot on a uefi motherboard, you do have one, correct?
     
  8. Digilator

    Digilator Member Guru

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    GPU:
    Sapphire 5700XT
    Are you 100%?
    Also, if his info is correct, his current MB doesn't have UEFI.
     
  9. Astyanax

    Astyanax Ancient Guru

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    GPU:
    GTX 1080ti
    not 100%, but other Rx family cards in the 400 and 500 series will not boot on legacy bios.

    compatibility with legacy bios ends up being to the whim of the card manufacturer.
     
  10. Undying

    Undying Ancient Guru

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    GPU:
    Aorus RX580 XTR 8GB
    Its not true. This aorus 580 i have boots in legacy bios just fine i would assume others work too.
     

  11. Digilator

    Digilator Member Guru

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    GPU:
    Sapphire 5700XT
    Yeah, my rx480 was fine with a legacy BIOS.
     
  12. chix_AHOY

    chix_AHOY Member

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    GPU:
    RX 580 4gb Pulse
    my rx 580 is also working fine with a legacy bios motherboard

    try your 590 on another system
     
  13. Yxskaft

    Yxskaft Maha Guru

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    GPU:
    GTX Titan Sli
    Yeah what motherboard do you have? The LGA 1155 platform is notorious for requiring a BIOS update for compatibility with the UEFI cards. Old motherboards that are only Legacy BIOS don't have the same issue.
    For maximum compatibility it's also best to have Compatibility support module(CSM) set to On, so the BIOS will attempt to load both the UEFI and Legacy opROM. Or just if you have an option to force either UEFI or Legacy.


    Others who have Sandy Bridge but a 3rd gen motherboard have also said a solution have been to manually force PCI-E gen 2 instead of Auto in the BIOS. Some users with Dell pre-builts and other brands who never got an update also had success disabling Secure boot.
     
    Last edited: Oct 27, 2019
  14. insp1re2600

    insp1re2600 Master Guru

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    GPU:
    RTX 2080TI OC H20
    reset the cmos, or make sure you have switched it to pcie instead of internal for vga in bios too.

    if you plug into internal while the card is in, and there is display, then that'll be your issue.

    also have two separate pci-e power cables to the card, if it needs two that is.
     
  15. chix_AHOY

    chix_AHOY Member

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    GPU:
    RX 580 4gb Pulse
    looking at Elchooky's system, he and I almost had the same setup

    try the things Yxskaft mentioned, or the 590 on another system
     

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