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Missing letter on Keyboard (Solved)

Discussion in 'Operating Systems' started by gerardfraser, Nov 12, 2018.

  1. gerardfraser

    gerardfraser Ancient Guru

    Messages:
    2,318
    Likes Received:
    234
    GPU:
    R9 290 Crossfire
    So I have this problem every other restart I will be missing letters and numbers on all keyboards in Windows 10 from virtual to physical keyboards ,different numbers and letters affected on different Windows 10 installs.
    Anyway please read,for fun I put a question into Microsoft I can not wait to see the response there.

    1.Windows 10 Bug :
    Missing numbers and letters while typing in forums,web page,notepad ETC.Only lower case not working .Upper case or capitals work fine.

    2.Windows Build Number Affected:
    Windows 10 1803 build 17134,Windows 10 1809 build 17763.1,Windows 10 1809 build 17763.55

    3.Devices Affected:
    On Screen Keyboard,
    Logitech G15 Keyboard,
    Logitech Cordless MX 5500 Keyboard

    4.Severity and Priority:
    Low

    5.Steps To Reproduce Bug:
    A simple restart of computer

    6.Steps To Fix Bug:
    A simple restart of computer

    7.Steps To Fix Bug Permanently:
    Uninstall Windows drivers for devices affected keyboards
    Install drivers for devices for manufacture Logitech software for keyboard mouse
    Install Windows 10 1809 over Windows 10 1803 with all drivers up to date,Chipset,GPU ETC
    Clean install of Windows 10 1809 build 17763.55 with all drivers up to date,Chipset,GPU ETC
    Removed all USB drivers from Windows Device manager and reinstalled

    8.Video of Problem:Showing missing letter (u)


    Status: Stumped

    COMPUTER USED
    ♦ CPU - AMD 2600X With MasterLiquid Lite ML240L RGB AIO
    ♦ GPU - Nvidia GTX 1080 Ti
    ♦ RAM - G.Skill Trident Z 16GB DDR4(F4-4000C18D-16GTZ) (2x8)Running 3466Mhz Timing 14-14-14-36
    ♦ Mobo - MSI X470 - Gaming Plus
    ♦ SSD - Windows 10 Installed on 256GB AMD Raid 0
    ♦ SSD - M.2 2280 WD Blue 3D NAND 500GB
    ♦ SSD - Samsung Evo 860 500GB
    ♦ HDR - HITACHI Deskstar 4TB Raid 0
    ♦ DSP - Dell S2417DG G-Sync 165 Hz Gaming Monitor 2560 x 1440
    ♦ PSU - Antec High Current Pro 1200W
    ♦ KBM - Logitech G15 Keyboard Wired,G5 Mouse Wired,Logitech MX 5500 Revolution Black Bluetooth Cordless Combo
     
    Last edited: Nov 13, 2018
  2. gerardfraser

    gerardfraser Ancient Guru

    Messages:
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    Likes Received:
    234
    GPU:
    R9 290 Crossfire
    Well after trying to figure out why I was missing letters on keyboard for the longest time.I found the problem to enabled hotkeys in HWinfo64.
    So what happens if you enable hotkeys in say the OSD RTSS tab.The hotkey works in game as intended but disables the actual key in a global setting such as virtual keyboard/internet/notepad.
    Fix was simple but not easy to find,so if you have the same problem most likely it is software related with a hotkey.

    [​IMG]
     

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