Microsoft Edge no longer working

Discussion in 'Operating Systems' started by Wolf9an9, Jun 8, 2017.

  1. Wolf9an9

    Wolf9an9 Member Guru

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    When I try to open Edge I get a opening white screen for Edge which does nothing and closes after a while. I cannot enter a search address or anything. Internet Explorer works.

    I have done the following to no avail:

    Checked that it is switched on (Auto) in msc.services

    Run full antivirus system scan

    Run Disk Check and cleanup

    Run SFC

    Run DISM

    Looks like I will have to run Recovery or re-install W10 but keeping all my files.

    Any other help or ideas would be welcome before I re-install. Thanks.
     
  2. Extraordinary

    Extraordinary Ancient Guru

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  3. Wolf9an9

    Wolf9an9 Member Guru

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    Thanks - looks kinda complicated but may try it.
     
  4. Extraordinary

    Extraordinary Ancient Guru

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    They've broken it down into a lot of steps to make it easier, but really there is only two steps

    1. Delete the Edge install dir
    2. Reinstall Edge with the powershell command

    With a couple of reboots thrown in
     

  5. Wolf9an9

    Wolf9an9 Member Guru

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    Thanks again Extraordinary, I will print the Instructions and maybe do it tonight.

    I will post results here.
     
  6. Wolf9an9

    Wolf9an9 Member Guru

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    Decided not to wait and did the EDGE re-install and all went quickly and easily.

    Unfortunately It did not help and still does not work.
     
  7. lucidus

    lucidus Ancient Guru

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    Well if that didn't work then yes, reinstall is the only option for you. I've been there before. If edge is the only problem, save your time and use something else tbh.
     
  8. Extraordinary

    Extraordinary Ancient Guru

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    In-place upgrade would probably fix it and leave your system as it is, but yea I would just use Chrome or FF
     
  9. Wolf9an9

    Wolf9an9 Member Guru

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    Thanks all. I have installed Chrome and still have IE so won't worry about Edge.
     

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