Hey guys. I am having a particularly vexing issue. For months now a family member has been having issues wither her Dell Inspiron13 7000 series with an i3 6100u @ 2.3GHz ( skylake I think ). No matter what I do I cannot get this processor to hit its base clocks. My first though was to check temps and rule out throttling. Everything was fine in the temperature department. I have tried the obvious things like setting Windows 10 power management to high performance, which had zero effect. I also went into the laptop bios and tried both enabling and disabling things like CStates and Turbo boost, which also made no difference. Now I when I was working on the machine I noticed that every once in a blue moon the frequency would jump up to its rated clock speed for a split second then right back down. So I figured heh maybe there just not enough load on the proc for it to reach its base frequency. So I ran a quick Prime test and to my surprise, the core clocks didn't rise at all, and task manager was reporting that Prime was using only about 41% of the CPU time, and no increase in temperature. I've been using Prime for years on a multitude of different systems and have NEVER observed behavior like that. At this point I'm at a loss. If anyone has any knowledge on issues like this I could really use your help. Thanks A lot guys.