Intermittent system crash/freeze

Discussion in 'Videocards - AMD Radeon Drivers Section' started by Lasikie, Jul 25, 2010.

  1. Lasikie

    Lasikie Member

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    GPU:
    GTX1080
    Hopefully someone here will be able to help as this as been driving me crazy for weeks.

    When I'm playing COD4 my computer will freeze up requiring a reboot. I can still see the image on screen and I get a loop of the last second of sound. This can happen anywhere from the moment I start the game up to a couple of hours in.

    I initially thought it was the drivers as this only started since updating to 10.6, I did a clean install of 10.5 following the un-install guides here. Unfortunately the freeze still happens.

    This is a list of things I have tried to resolve this problem

    Checking temperatures - They are all fine.
    Replacing CPU - gone to a 550w which is more than enough for my system
    Replaced Graphics card - took it back to the shop and had it changed for a brand new one.
    Re-installed windows 7 ultimate 64
    Done everything possible to cancel out Punkbuster being the problem.
    Changed TdrDelay settings in the registry to 0
    Disabled all unnecessary background programs/services
    Tried Catalyst AI on every setting

    Code:
    --------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------
    
        Version                                           EVEREST v5.50.2100
        Benchmark Module                                  2.5.292.0
        Homepage                                          http://www.lavalys.com/
        Report Type                                       Report Wizard [ TRIAL VERSION ]
        Computer                                          JASON-PC
        Generator                                         Jason
        Operating System                                  Microsoft Windows 7 Ultimate 6.1.7600 (Win7 RTM)
        Date                                              2010-07-25
        Time                                              21:08
    
    
    --------[ Summary ]-----------------------------------------------------------------------------------------------------
    
        Computer:
          Computer Type                                     ACPI x64-based PC
          Operating System                                  Microsoft Windows 7 Ultimate
          OS Service Pack                                   [ TRIAL VERSION ]
          Internet Explorer                                 8.0.7600.16385
          DirectX                                           DirectX 11.0
          Computer Name                                     JASON-PC
          User Name                                         Jason
          Logon Domain                                      [ TRIAL VERSION ]
          Date / Time                                       2010-07-25 / 21:08
    
        Motherboard:
          CPU Type                                          QuadCore Intel Core 2 Quad Q6600, 2400 MHz (9 x 267)
          Motherboard Name                                  Asus IPIBL-LB (Benicia)  (1 PCI, 2 PCI-E x1, 1 PCI-E x16, 4 DDR2 DIMM, Audio, Video, Gigabit LAN, IEEE-1394)
          Motherboard Chipset                               Intel Bearlake G33
          System Memory                                     [ TRIAL VERSION ]
          DIMM1: Qimonda 64T128020EU2.5B2                   1 GB DDR2-800 DDR2 SDRAM  (6-6-6-18 @ 400 MHz)  (5-5-5-15 @ 333 MHz)  (4-4-4-12 @ 266 MHz)
          DIMM2: Qimonda 64T128020EU2.5B2                   [ TRIAL VERSION ]
          DIMM3: Qimonda 64T128020EU2.5B2                   [ TRIAL VERSION ]
          DIMM4: Qimonda 64T128020EU2.5B2                   [ TRIAL VERSION ]
          BIOS Type                                         AMI (05/06/09)
    
        Display:
          Video Adapter                                     ATI Radeon HD 5700 Series  (1024 MB)
          Video Adapter                                     ATI Radeon HD 5700 Series  (1024 MB)
          Video Adapter                                     ATI Radeon HD 5700 Series  (1024 MB)
          3D Accelerator                                    ATI Radeon HD 5770 (Juniper)
          Monitor                                           BenQ G2222HDL  [22" LCD]  (63A01667026)
    
        Multimedia:
          Audio Adapter                                     ATI Radeon HDMI @ ATI Juniper/Broadway - High Definition Audio Controller
          Audio Adapter                                     Realtek ALC888/1200 @ Intel 82801IB ICH9 - High Definition Audio Controller [A-2]
    
        Storage:
          Storage Controller                                A2YF644W IDE Controller
          Storage Controller                                Intel(R) ICH8R/ICH9R/ICH10R/DO/PCH SATA RAID Controller
          Disk Drive                                        Generic- Compact Flash USB Device
          Disk Drive                                        Generic- MS/MS-Pro USB Device
          Disk Drive                                        Generic- SD/MMC USB Device
          Disk Drive                                        Generic- SM/xD-Picture USB Device
          Disk Drive                                        SAMSUNG HD322HJ  (320 GB, 7200 RPM, SATA-II)
          Disk Drive                                        ST3500620AS  (500 GB, 7200 RPM, SATA-II)
          Optical Drive                                     HL-DT-ST DVD-RAM GH10L  (DVD+R9:8x, DVD-R9:8x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:40x/32x/40x DVD+RW/DVD-RW/DVD-RAM)
          Optical Drive                                     PCPSRS 1MR4TAF0TA7 SCSI CdRom Device
          SMART Hard Disks Status                           OK
    
        Partitions:
          C: (NTFS)                                         [ TRIAL VERSION ]
          E: (NTFS)                                         465.8 GB (284.5 GB free)
          Total Size                                        [ TRIAL VERSION ]
    
        Input:
          Keyboard                                          HID Keyboard Device
          Keyboard                                          Microsoft eHome MCIR 109 Keyboard
          Keyboard                                          Microsoft eHome MCIR Keyboard
          Keyboard                                          Microsoft eHome Remote Control Keyboard keys
          Mouse                                             HID-compliant mouse
          Mouse                                             HID-compliant mouse
          Mouse                                             Logitech HID-compliant Cordless Mouse
    
        Network:
          Primary IP Address                                [ TRIAL VERSION ]
          Primary MAC Address                               00-1F-C6-43-D7-51
          Network Adapter                                   Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)  (192. [ TRIAL VERSION ])
          Network Adapter                                   TeamViewer VPN Adapter
          Network Adapter                                   USB Wireless 802.11 b/g Adaptor
    
        Peripherals:
          Printer                                           Epson ESC/P Standard 3
          Printer                                           Fax
          Printer                                           Microsoft XPS Document Writer
          FireWire Controller                               AT&T/Lucent IEEE1394 FireWire Controller (PHY: Agere LFW3226/3227)
          Infrared Controller                               eHome Infrared Receiver (USBCIR)
          Infrared Controller                               Microsoft eHome Infrared Transceiver
          USB1 Controller                                   Intel 82801IB ICH9 - USB Universal Host Controller [A-2]
          USB1 Controller                                   Intel 82801IB ICH9 - USB Universal Host Controller [A-2]
          USB1 Controller                                   Intel 82801IB ICH9 - USB Universal Host Controller [A-2]
          USB1 Controller                                   Intel 82801IB ICH9 - USB Universal Host Controller [A-2]
          USB1 Controller                                   Intel 82801IB ICH9 - USB Universal Host Controller [A-2]
          USB1 Controller                                   Intel 82801IB ICH9 - USB Universal Host Controller [A-2]
          USB2 Controller                                   Intel 82801IB ICH9 - USB2 Enhanced Host Controller [A-2]
          USB2 Controller                                   Intel 82801IB ICH9 - USB2 Enhanced Host Controller [A-2]
          USB Device                                        eHome Infrared Receiver (USBCIR)
          USB Device                                        Epson NX100/TX100/SX100/ME 300/PX-401A
          USB Device                                        Generic USB Hub
          USB Device                                        USB Composite Device
          USB Device                                        USB Composite Device
          USB Device                                        USB Composite Device
          USB Device                                        USB Input Device
          USB Device                                        USB Input Device
          USB Device                                        USB Input Device
          USB Device                                        USB Input Device
          USB Device                                        USB Mass Storage Device
          USB Device                                        USB Printing Support
          USB Device                                        USB Wireless 802.11 b/g Adaptor
          Battery                                           Microsoft Composite Battery
    
        DMI:
          DMI BIOS Vendor                                   American Megatrends Inc.
          DMI BIOS Version                                  5.39
          DMI System Manufacturer                           HP-Pavilion
          DMI System Product                                FJ349AA-ABU m9277.uk-a
          DMI System Version                                
          DMI System Serial Number                          [ TRIAL VERSION ]
          DMI System UUID                                   [ TRIAL VERSION ]
          DMI Motherboard Manufacturer                      ASUSTeK Computer INC.
          DMI Motherboard Product                           Benicia
          DMI Motherboard Version                           1.01
          DMI Motherboard Serial Number                     [ TRIAL VERSION ]
          DMI Chassis Manufacturer                          Hewlett-Packard
          DMI Chassis Version                               Chassis Version
          DMI Chassis Serial Number                         [ TRIAL VERSION ]
          DMI Chassis Asset Tag                             [ TRIAL VERSION ]
          DMI Chassis Type                                  Desktop Case
    
    Any thoughts or suggestions very much appreciated as I'm out of idea's.

    Thank you.
     
  2. HaZe303

    HaZe303 Ancient Guru

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    GPU:
    RTX 2070 Super
    Try disabling Everest if you have crossfire.
     
  3. Lasikie

    Lasikie Member

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    GPU:
    GTX1080
    I don't have crossfire, Everest was only running to get system info.
     
  4. sprower

    sprower Master Guru

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    GPU:
    TriFire5770 9800GT Physx
    Only happening with COD4 or other titles as well?

    Installed the latest patch for CoD4?

    Tried updating audio drivers? Creative drivers can be disastrous and have caused problems on multiple occasions for me. Getting stuck in a loop of the last few seconds of audio sounds all too familiar...
     

  5. Indeo

    Indeo Ancient Guru

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    GPU:
    XFX 5970@950\1200 + GT240
    Looks like an unstable CPU OC to me. Can you give us more details on your specs?
     
  6. loquefxp

    loquefxp Member Guru

    Messages:
    131
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    GPU:
    AMD Nitro 5500XT 8G
    Run memtest and check your ram, I had alot of freezing issues in grid, ut3, cod4 and others all down to memory issues.. as soon as a removed the 1 stick that was causing me issues, my rig has been rock solid :) (touch wood)..
     
  7. Lasikie

    Lasikie Member

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    GPU:
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    I've only had it happen on CoD4 and Battlefield Bad Company 2, I can play Trackmania, Medal of honor Beta as long as I like and there's no crash.
    That's what made me think it was a Punkbuster issue, but I've tried literally everything to do with Punkbuster and the error persists.

    I'll look for an update to my Audio drivers, think I tried this before I wiped the PC though.

    Everything in my system is stock. What more do you want to know?

    I have give this a go, I will try again.
     
  8. Lasikie

    Lasikie Member

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    GPU:
    GTX1080
    Audio drivers updated - Problem persists
    Memtest ran fine with no errors.
     
  9. MerolaC

    MerolaC Ancient Guru

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    GPU:
    MSI 5600XT G. MX
    Have you tired using the Onboard soundcard?
    Give it a try if you haven't
     
  10. Lasikie

    Lasikie Member

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    GPU:
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    It's what I use. I don't have a separate sound card.
     

  11. Del_Boy

    Del_Boy Banned

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    GPU:
    MSI R9 290 (2560x1600)
    Last edited: Jul 26, 2010
  12. Mufflore

    Mufflore Ancient Guru

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    GPU:
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    Reset your CMOS, it may be corrupt or have an incompatible setting.
    Try TwLs modded drivers, they fix many instabilities.
     
  13. Mufflore

    Mufflore Ancient Guru

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    Thats some guesswork ;)
     
  14. Lasikie

    Lasikie Member

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    GPU:
    GTX1080
    I have already tried your fix. The screen doesn't go blue ;)

    I'll look into reseting CMOS, and I'll give TwLs drivers a go.

    Cheers for all the help so far, it's going to be something simple. If I can find out exactly what causing it to crash I will be extremely happy.
     
  15. Del_Boy

    Del_Boy Banned

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    GPU:
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    No the screen doesn't go blue, blue screen is just a term, the screen freezes sometimes black or sometimes with lines, but you always get that fast stuttering noise and the only way to get out of it is to press the reset button. yes ?
     

  16. Lasikie

    Lasikie Member

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    GPU:
    GTX1080
    Yes the image on the screen isn't corrupt in any way just frozen. I have nothing Nvidia installed :S

    Edit - Ran Driver sweeper and found some Nvidia stuff, it's all deleted now.

    Will let you know if the problem persists.
     
    Last edited: Jul 27, 2010
  17. Lasikie

    Lasikie Member

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    GPU:
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  18. slamdunk1973

    slamdunk1973 Member

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    GPU:
    Sapphire 5850 1gb VaporX
    i had unstable play recently and whilst I am not sure what cured it, it has gone.
    what i have done recently
    set my RAM to 1:1 with the FSB. this means 667 rather than 800
    Installed TWL's modded drivers. ran with beta 10.8 lastnight with no lockups, but TWL does a better job than ATI imho.
    Set the IRQ priority in the registry for the cmos clock (top priority) and my gfx card as 2nd priority.
    this is best link with explanation of the IRQ's and on post 17 there is a link to another site with the required reg tweak. remember, screwing with your reg can be harmful to your pc. i have done many reg tweaks and not suffered but at your own risk.

    http://www.gearslutz.com/board/music-computers/440166-windows-7-irqs.html
     
  19. Lasikie

    Lasikie Member

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    GPU:
    GTX1080
    I've changed the IRQ priority as you mentioned. The IRQ for my card is 4294967294 which is a bit strange in comparison to the rest of them.

    Going to look into changing the Ram to 1:1 if it isn't already
     
  20. slamdunk1973

    slamdunk1973 Member

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    GPU:
    Sapphire 5850 1gb VaporX
    double check that IRQ. from what i have read that is not within the range.

    set the cmos timer first tho. this seems to have the best overall effect from what i have read.
     

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