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Intel HD620 - GPU Load 0% with official driver

Discussion in 'MSI AfterBurner Overclock Application Discussion' started by sternix, Jul 17, 2018.

  1. sternix

    sternix New Member

    Messages:
    1
    Likes Received:
    0
    GPU:
    MSI GTX1080 Gaming+
    Hello,

    I've bought a new laptop (this exact one: https://www.acer.com/datasheets/2017/4876/P2510-M/NX.VGBEG.017.html ) and I am using MSI Afterburner and RTSS to display an overlay in-game. Everything is working just fine with Acer's own Intel VGA driver (Version:23.20.16.503). However, when using Intels own official driver (Version: 24.20.100.6194) the GPU load in MSI Afterburner and RTSS shows as 0%. Memory usage is still showing the correct value. When using HWInfo64 and RTSS there is no problem and the GPU load is displaying just fine, both in RTSS and HWInfo64.

    https://i.imgur.com/v8E6iht.jpg
    As you can see GPU Usage is showing just fine with HWInfo64

    This leads me to believe there is a problem with MSI Afterburner when using Intels own official driver. I really wanna use Intels latest driver and not the outdated one from Acer. Is there anything I can try to resolve this issue? I've already reinstalled Windows but the issue persists. I am sorry if there are spelling mistakes, english is not my main language.

    Best regards
     
  2. Andy_K

    Andy_K Master Guru

    Messages:
    324
    Likes Received:
    5
    GPU:
    MSI GTX 960 OC
    Well...

    [​IMG]
     

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