Inno3D Warns that mining can break Warranty on their GPUs

Discussion in 'Frontpage news' started by Hilbert Hagedoorn, Aug 25, 2017.

  1. Hilbert Hagedoorn

    Hilbert Hagedoorn Don Vito Corleone Staff Member

    Messages:
    45,186
    Likes Received:
    11,919
    GPU:
    AMD | NVIDIA
  2. schmidtbag

    schmidtbag Ancient Guru

    Messages:
    7,037
    Likes Received:
    3,461
    GPU:
    HIS R9 290
    I'm a bit surprised others haven't come up with this solution sooner, and I agree with Hilbert where I'm not sure how they're going to prove what you were doing. I don't think the warranty should be completely revoked, but rather limited. For example:
    * Only be able to RMA up to 4 GPUs at a time (enough to fill up a gaming PC with GPUs, but not enough for typical miners)
    * Reduce the warranty length. Nowadays, the only thing that usually kills processors comes down to the user.
    * Be more strict about return reasons. So for example, if you owned the product for more than a month but it is still under warranty, you would have to provide proof that it was defective. That would assume it isn't defective due to water damage, BIOS manipulation, overclocking, faulty PSU, or awful ambient temperatures.

    The thing is, there are some people who buy gaming GPUs for gaming, but do mining to fill up idle time. Usually if these people need to RMA their product, it's because the product was defective due to a design flaw, and earns the right to be replaced.
     
    XP-200 and Keitosha like this.
  3. chronek

    chronek Member Guru

    Messages:
    184
    Likes Received:
    3
    GPU:
    Geforce 980 GTX 4GB gddr5
    solution: then just do not buy Inno3D cards...
     
    NAMEk likes this.
  4. ObscureangelPT

    ObscureangelPT Master Guru

    Messages:
    552
    Likes Received:
    66
    GPU:
    Zotac GTX 1650 Supe
    Ye, sure.
    And how the hell they know if I have been mining, playing for 8 hours, or leaving Niko stopped in GTA IV for 1 entire week (This last one happened, I forgot to turn off the pc and was out of the house for one week).
    My GPU have been doing this for 5 years now, mining 24/7 for some days, I only disable the mining to play or do any activity that requires GPU Power.
    It's still alive and fine.

    It's logical that if somebody is using the GPU at 100% all the time, or gaming for more hours than the average joe, that the card will be under more stress, and that might impact the life time of the card. But if a GPU breaks just because mining for less than 2 years, then probably your card is lower quality and if things were that linear, it could die in 3 or 4 years in gaming life with no mining. Anyway I don't trust Inno3D either. XD
     

  5. Tequila

    Tequila Master Guru

    Messages:
    572
    Likes Received:
    0
    GPU:
    2xRTX3090 (nvLink)
    Most major manufacturers have added this by stealth to their warranty agreements, for example, PNY:

    THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms).

    http://www.pny.com/support/technical-support/geforce-graphics-cards/warranties-policies
    http://www.pny.com/File Library/Sup.../GeForce Graphics/3-Year-Limited-Warranty.pdf

    I think surely this would also make 'gaming' GPU's used for Machine Learning (or CUDA programming) also void of warranty, but as others have stated, I would find this difficult to prove.
     
  6. Olievlekje

    Olievlekje Member

    Messages:
    32
    Likes Received:
    2
    GPU:
    290x / 4gb
    I guess they came to the conclusion their cards break a lot and just want the less warranty claiming gamer

    So better not use their cards for rendering or similar applications do you get the same warning if your using them for a video rending farm or are one of those sleepless streamers that are online almost 24/7
     
  7. Reardan

    Reardan Master Guru

    Messages:
    553
    Likes Received:
    175
    GPU:
    GTX 3080
    Impossible to enforce garbage. There's no way for them to know what you've done with it, it won't prevent anyone from buying. Waste of time.
     
  8. viliu24

    viliu24 New Member

    Messages:
    6
    Likes Received:
    0
    GPU:
    vtx3d 7970 / 16gb ram
    really? what about those internet cafe's where gpu's have sometimes a harder life than a miner gpu (most of miners have proper cooling and psu's) , what about the fact that when i was a student and i was living and a room with another 4 students in campus and i had a gaming rig that was 24/7 used for gaming.... That's just another reason added to already existing ones to refuse a warranty. No worries , other producers will jump in the hype train. At this point Inno3d tells me that even their engineers know that their products are not up to the standards and QC is at it minimum required - the card powers on? then QC pass and sold with 3 years warranty but only to be used as a display item.
     
  9. Olievlekje

    Olievlekje Member

    Messages:
    32
    Likes Received:
    2
    GPU:
    290x / 4gb
    for most small miners its not a problem just the big one`s trying to Rma 50 cards at once will looks elsewhere
     
  10. Darr

    Darr Member

    Messages:
    16
    Likes Received:
    0
    GPU:
    MSI RX480 Armor OC
    The next question is how long before the other GPU manufacturers start applying this and will they also apply it to those of us that use our GPUs for scientific computing? Our GPUs also run 24/7 at high clock settings.
     

  11. anthos

    anthos Member Guru

    Messages:
    137
    Likes Received:
    78
    GPU:
    -
    All this will probably achieve is having people that their gpu just broke for whatever reason be denied their warranty and be accused that it broke because they were mining.
     
  12. haste

    haste Ancient Guru

    Messages:
    1,965
    Likes Received:
    876
    GPU:
    GTX 1080 @ 2.1GHz
    Funny. If you can't prove it, case doesn't exist.

    Also from their perspective, we probably shouldn't use GPUs in GPU accelerated rendering farms either? Blender? Or maybe we should stop buying Inno3D, there you are, solved.
     
  13. nhlkoho

    nhlkoho Ancient Guru

    Messages:
    7,755
    Likes Received:
    365
    GPU:
    RTX 2080ti FE
    There's a difference there and that's why Nvidia makes the Quadro professional cards.

    Remember that it wasn't long ago that overclocking would void your warranty. I'm sure that all these companies will introduce variations of their cards specifically targeted towards miners.
     
  14. DES_MX

    DES_MX Master Guru

    Messages:
    770
    Likes Received:
    1
    GPU:
    GTX480 850/4400 1.075v
    I can tell what happens: after roughly 6 months to a year the once stable overclocks start degrading (just like on CPU), fan bearings start to give in (up to total degradation and stopping of fans even with frequent lubrication). However, I've never had a GPU die outright on me, even after a year of mining.
     
  15. Embra

    Embra Maha Guru

    Messages:
    1,369
    Likes Received:
    531
    GPU:
    Red Devil 6950 xt
    At some point are we going to have to prove we are not mining??
     

  16. RzrTrek

    RzrTrek Ancient Guru

    Messages:
    2,549
    Likes Received:
    741
    GPU:
    -
    Another news drought filled with mining rumors?
     
  17. maize1951

    maize1951 Master Guru

    Messages:
    249
    Likes Received:
    8
    GPU:
    EVGA GTX 1080 8GB
    I can see it all now, software built into the video cards that alerts the manufacture by internet that the card is not being used for it's intended purpose thus voiding the warranty (not a bad idea) .
     
  18. Solfaur

    Solfaur Ancient Guru

    Messages:
    7,783
    Likes Received:
    1,291
    GPU:
    GB 3080Ti Gaming OC
    Yeah they should make something similar to what they use with car diagnostics, to see the mileage and other signs of usage. :rolleyes:
     
  19. JamesSneed

    JamesSneed Ancient Guru

    Messages:
    1,617
    Likes Received:
    903
    GPU:
    GTX 1070
    Do they think there sales are going to go up or down because of this policy? This is such a stupid move on there part to put a policy out that will decrease sailes for something they can't really enforce. There are games using a lot of the same functions mining does anyhow so I just don't get the point here. I get the intent is for the big mining shops using the RMA process to cover there 24/7 mining which gaming GPU's were never intended so i'm guessing RMA's are up.
     
  20. chronek

    chronek Member Guru

    Messages:
    184
    Likes Received:
    3
    GPU:
    Geforce 980 GTX 4GB gddr5
    so when your card will die on game they always can say that it was due mining (even if you not mine), will they ship lower quality cards what will die easly? Just do not buy nvidia cards....
     
    Keitosha likes this.

Share This Page