You know TigerDirect merged with CompUSA and they've not been the same service-wise since. I was at the Naperville,IL store for 3 hours last weekend trying to return some parts. Clerk said I have to pay a $45 restocking fee on 1 item that was unopened and after I protested to him, one of his co workers, and finally the manager, I got them to drop the restocking to $20. I waited in line with many others forever while 1 of their employees was playing the Rock Star game next to us. Someone in the line asked him why he wasn't helping out and he laughed and said he's on his break it's not his problem they don't hire enough people, what a joke. My Uncle lives a town over and says theres a sign in front now for hiring. idiots. I don't have much nice to say about Fry's or MicroCenter either, have had bad expierences there too. EBay is cool if you can find sellers you can trust.