I feel Like Oliver Twist

Discussion in 'Videocards - AMD Radeon Catalyst Drivers Section' started by Carl Hill, Nov 3, 2017.

  1. Carl Hill

    Carl Hill New Member

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    GPU:
    2 x AMD® Radeon® R9
    "Please sir, can I have some more ?" :)

    Hi guys, I am new here and this is my first post.

    I'm having some difficulty with GPU configuration on a laptop I have had for a few years now.

    Key specifications below:

    Windows 8.1 (64-bit)
    Omega: 17.3" Matte Full HD LED Widescreen (1920x1080)
    Intel® Core™i7 Six Core Processor i7-4930K (3.4GHz) 12MB Cache
    16GB KINGSTON HYPER-X GENESIS 1600MHz SODIMM DDR3 (2 x 8GB)
    2 x AMD® Radeon® R9 M290X - 4GB DDR5 Video RAM - DirectX® 11
    2 x UK Power Lead & 2 x 330W AC Adaptor + SLi Adaptor


    Problem I have is that when installing the latest graphics card drivers provided by AMD the display adapters are detected and rebranded as HD 8970M

    There are two display adapters fitted and the driver software detects one as disabled.

    I believe the setup is known as switchable graphics and the 2nd GPU should kick in under load.

    I have no option to use crossfire.

    Just wondering if there is a way that I can get the 2nd GPU to function as it should.

    I am basicly running at half performance at best.

    At present I have uninstalled all graphics drivers with your DDU uninstall app.

    Tried looking in system BIOS to see if I have an option to link or alter PCI slots for the display adapters , but there does not seem to be one.

    My technical knowledge is fairly avarage mind :p

    Anybody please have any idea how I can fix this ?


    Thanks in advance if anybody can spare the time to help.
     
  2. Carl Hill

    Carl Hill New Member

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    GPU:
    2 x AMD® Radeon® R9
    With a little more research, installation of alternative drivers etc, I have found that the problem may be deeper than just the display drivers.

    I'm not certain crossfire should be used for my graphics card setup, but I am sure that one card appears to be disabled with the drivers I have tried so far.

    Will update if I make any progress.

    I have read of simmilar issues being caused by a Windows 8.1 upgrade.

    *edit - I think I may have a solution.
    I have missed a step in diagnosing and troubleshooting.

    I need the Intel driver for Windows 8.1 for my processor in addition to the GPU drivers.

    Will try and resolve tomorrow.
     
    Last edited: Nov 4, 2017
  3. z8373767

    z8373767 Active Member

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    GPU:
    Fury Nitro 1070/600
    That will resolve your problem. In my experience with Dual Graphics notebook (not SLI, CF, just iGPU + dGPU) Integrated graphics always need driver to give a dGPU orders in short. That's why i don't have latest driver and DX12 on my MSI GX60 with HD 7970M XD
     
    Carl Hill likes this.
  4. Carl Hill

    Carl Hill New Member

    Messages:
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    GPU:
    2 x AMD® Radeon® R9

  5. LIGuitar77

    LIGuitar77 Master Guru

    Messages:
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    GPU:
    ASUS 7790 2GB OC
  6. Carl Hill

    Carl Hill New Member

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    GPU:
    2 x AMD® Radeon® R9
    Thanks, already tried their modified drivers, but to no avail.

    After lots of research and taking the plunge to remove and test the graphics cards myself, I have found one to be defective.
    Not sure if it could be repired with some sort of BIOS flash.

    I doubt it though, so I am now searching for a replacment card.

    If anybody can point me in the right direction that would help a lot.

    thanks again.
     
  7. everybody

    everybody Member

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    GPU:
    AMD 8970m 4096mb
    Know it doesn't help but fun fact my bios actually recognises my 8970m as a m290. lol
     
  8. Carl Hill

    Carl Hill New Member

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    GPU:
    2 x AMD® Radeon® R9
    Why does that not surprise me ?

    An update on my individual problem...

    I managed to flash the onboard graphics card driver from the functioning card to the defective card and it worked :D

    I now have two graphics cards working and crossfire.

    I am still having problems with online multiplayer gaming as games seem to crash for no apparant reason.
    I'm sure I will figure it out in the end though.

    I have learnt a lot this past couple of weeks and some of the downloads from this forum were crucial to my repair.
     

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