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Help Memory issue on x399 aorus xtreme

Discussion in 'Processors and motherboards AMD' started by Gagan Ailawadi, Jan 11, 2019 at 7:17 AM.

  1. Gagan Ailawadi

    Gagan Ailawadi New Member

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    GPU:
    Zotak Amp 2070 8gb
    Hi People, i need help please. i am noob in hardware stuff. i recently bought TR 2950x with aorus xtreme and my memory is not running at 3200mhz even though i changed the xmp profile in bios but it is coming to default after few attempts. i updated the bios to latest version. i am running 64gb of ram, same kit twice G.SKILL 32GB (2 x 16GB) TridentZ RGB 3200 mhz . in cpu z when i click on memory its showing dual channel but i have 4 dimms it should show qual channel and its showing 64gb in system.

    Note :right now its working with 2933mhz but not 3200mhz :(. and in cpuz its showing dual channel memory, please see the images.

    https://imgur.com/a/XEqO501


    Help me out
     
  2. Astyanax

    Astyanax Master Guru

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    GPU:
    GTX 1080ti
    You have installed all memory incorrectly


    Your board is laid out as such

    2D | 1D | 2C | 1C [CPU] 1A | 2A | 1B | 2B


    You want memory installed in 1D, 1C, 1A, 1B.
     
    Last edited: Jan 13, 2019 at 12:28 PM
  3. Gagan Ailawadi

    Gagan Ailawadi New Member

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    GPU:
    Zotak Amp 2070 8gb

    ohh i seriously dont know this thing, i am shocked the hardware person who assembled it don't know this either. i guess i can do it myself, i am using cooler master wraith wripper, i have to remove cooler that to remove the ram, can i remove it myself? cooler has thermal paste in it, if i remove it for a while it won't get effected ?
     
  4. Astyanax

    Astyanax Master Guru

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    GPU:
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    the person who assembled it should perform the change, for free as it was their mistake.
     

  5. Gagan Ailawadi

    Gagan Ailawadi New Member

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    GPU:
    Zotak Amp 2070 8gb
    thanks for the quick reply, yes he definitely will but the issue is its bit far from my home, should i go there or i can try it myself?
     
  6. Astyanax

    Astyanax Master Guru

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    GPU:
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    the wraith ripper has a preapplied wax style thermal compound, removing the cooler will require cleaning this off and replacing it.
     
  7. Gagan Ailawadi

    Gagan Ailawadi New Member

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    GPU:
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    ohh ok. will ask him to do so. thanks will see then if it works
     

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