A month ago, I turned on my computer and all I heard was a sequential "beep- beep"- and then a long "beep". I did some rersearch into my motherboards bios, make and model and quickly found out that its a signal for the fact that the video card was faulty (at first before i looked it up i thought my ram had failed....) MY PRECIOUS NVIDIA GT560 Ti WAS BUSTED So I was stuck with a computer that when started, it wouldnt show anything onscreen and it would chirp annoyingly untill I shut it off or the sequence was over.. I was pissed because I just got this card back in april from best buy. I called best buy and had the reciept.. but for some reason they wouldnt take it back saying "Nvidia will handle your issue alot better than we can, would you like us to give you the number for thier e-store?" I begged them to put the manager on the phone but they insisted I called Nvidia.... ( I almost never need to return **** and am unfumiliar with return policies of any sort so I was confused about what was going on and why they wouldnt let me return my busted GTX560 Ti -even after I furnished a reciept... I found out later by calling the store again that they only do returns before 30days after purchase if you dont buy an aditional coverage plan (this is true even if you have a reciept). I got a hold of Nvidia and they transferred me to the Nvidia e-tail center and had me register my graphics card and give some info...... They said wait about a day for a representative to contact you and fill out your details in an RMA form sent by Nvidia via e-mail. I completed the form and e-mailed it back and voila... my RMA was completed and I was shipped a "refurbished" GTX 560 Ti (in what seems to be unused condition) overnight Fedex! The GTX560 Ti they sent me works like I never had a busted one! I was a little scard with it being a "Refurbished" card but it runs great with no problems. They didnt charge me a dime, but they required I send back the defective one with the packaging they sent the new RMA card in.... (they even put their own packageing tape in the box with a fedex shipping label for the RMA to be complete with no hassle... I must be crazy for being so excited about my experience and I am sure other people have had similar stories... but I just wanted to share my awesome experience and let people know that there is hope for the little guy who gets turned away by retail stores like BestBuy! I am totally happy that there was a good ending to my gfx failure! Thanks Nvidia for an awesome RMA Experience!