GTX 970 stuttering

Discussion in 'Videocards - NVIDIA GeForce' started by p3r02d3r0, Dec 26, 2016.

  1. -Tj-

    -Tj- Ancient Guru

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    p3r02d3r0, sure welcome :)


    @ganjastar,
    why pointless, at least it will be 15-20C cooler.. He could OC a bit to ~4Ghz (101.5x 39).. still better then nothing.
     
  2. Deathchild

    Deathchild Ancient Guru

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    Try the game now that you set xmp profile on the board.
     
  3. p3r02d3r0

    p3r02d3r0 Member

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    Yeah, I'll try that out when I get back from work. I'll also purchase a thermal paste, and clean the sh*t out of the cooler, just for a temporary solution. I'll get a new cooler next week.
     
  4. p3r02d3r0

    p3r02d3r0 Member

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    Okay, an update. I got back from work. Unfortunately the store didn't work, and the other one isn't along the way to my place, so I skipped purchasing thermal paste.

    Anyway, I cleaned the cooler, put everything to place, and the temps were around 65 max all the time in The Division. There was only one lag spike, and I believe that happened when the core temp went over 70°C.

    So I believe it's the cooler. I'll investigate this further, but for now I think I have the solution to the issue.

    I'll have to wait next week in order to purchase the new cooler, so I'll see if that changes anything.

    Thanks guys for your help. You're awesome.

    Mod, please leave this one open a bit longer, because it isn't solved just yet.
     

  5. mbk1969

    mbk1969 Ancient Guru

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    Do you think that threads are closed upon found solution? -)
     
    Last edited: Dec 31, 2016
  6. p3r02d3r0

    p3r02d3r0 Member

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    I believe I have found the answer to the issue.

    HWiNFO64:

    [​IMG]

    Look at the maximum CPU temperature (I have played FIFA and the stutter appeared a few times, but much less severe than usual after I cleaned the cooler and put a fresh layer of paste) and the distance to TjMAX.

    Obviously at 75°C it exceeds the maximum allowed temperature, it starts throttling in order to reduce the temperature.

    Should I set the TjMAX to higher value in BIOS? Or simply get a new cooler?

    Also, I'm not sure why the hell my CPU heats that much, and I didn't OC it.

    What do you think guys?
     
    Last edited: Dec 31, 2016
  7. Spartan

    Spartan Master Guru

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    New cooler, clean the fans/filters of your case.
     
  8. mbk1969

    mbk1969 Ancient Guru

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    I think you misread that value - it is distance to TjMax. Sum of current temperature and this current distance gives TjMax = 100 degrees.
     
  9. p3r02d3r0

    p3r02d3r0 Member

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    Yeah, I realized that a few minutes ago.

    Damn. Back to square one.

    Then again, are those temps, like the 75°C max while playing Fifa a bit too much?
     
  10. Hammie

    Hammie Banned

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    It could be your OS. What video card did you have before the 970 ?

    If you don't wanna start troubleshooting yet, I say you should RMA the card. Then if it comes back and same thing happens,, you know its not the video card. As I said it could be tangle dangle and what not with your OS and your previous video card and this one. I bet a clean install of windows would solve this.
     

  11. Hammie

    Hammie Banned

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    How can you go 1 year with this stuttering. All that money you poaid for the 970 and its not even working properly. You should have blamed the VC from the beginnning and RMAed it as I said before in previous post. First you try RMA then if that doesnt work a clean install of windows and what not......
     
  12. mbk1969

    mbk1969 Ancient Guru

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    Should be fine.

    Most powerful troubleshooting procedure is OS re-installation, alas.
     
  13. p3r02d3r0

    p3r02d3r0 Member

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    It worked fine for about six months. Yeah, I know, I should have RMA it.

    I'll try OS reinstall.
     
  14. JiveTurkey

    JiveTurkey Member

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    In the video the stutters are accompanied by matching sound distortion that's a huge clue right there that its system stutter not gpu.

    What does task manager look like with those stutters? CPU, network, do they drop during or spike right after a long stutter?

    An OS reinstall and case/power supply blowout/ bump the gpu and cpu fans to 100%/ running with the sides off are always a great fast/free way to isolate heat problems.

    If you are trying to avoid spending money or making big hardware changes I would try the above and Mobo bios update and optimal settings reset.
     
  15. p3r02d3r0

    p3r02d3r0 Member

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    Okay, I think I have finally solved it.

    Yesterday I re-installed the OS, and installed FIFA first with a few matches. No stutter.

    Today I have continued installing important software I use on my PC. Later today I ran FIFA again, and I cursed everything that came up my mind, because the stutter was back.

    But then I thought it could be a software thing.

    I uninstalled Evernote, Handbrake, TeamViewer and CleanMem, ran FIFA again and the stutter was gone.

    Dunno why, but one of those programs was rendering those issues. Not sure which one. I'll have to investigate a bit more.

    Hopefully I'm home free. Thanks again guys for your help.
     

  16. mbk1969

    mbk1969 Ancient Guru

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    Good work.
    I don`t think program files lying on the disk could be the culprit. But any module being executing during the game could be. Like task in task scheduler library, system service, autorun program.
     
  17. JJayzX

    JJayzX Master Guru

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    Pretty sure your problem was CleanMem. There's no need for such a program and would cause those lag spikes you see cause its messing with your ram.
     
  18. p3r02d3r0

    p3r02d3r0 Member

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    Dunno, possibly. I'll do a check-up with games after installing those programs and hopefully find an answer to this.
     
  19. p3r02d3r0

    p3r02d3r0 Member

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    I apologize for spamming. I have just played The Division for an hour, and the stutter is gone. Problem solved. Software issue.
     
  20. JJayzX

    JJayzX Master Guru

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    Well it's good it was just a software issue, don't have to spend money.
     

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