FTC Threatens Legal Action Against Sony, Microsoft and others

Discussion in 'Frontpage news' started by Hilbert Hagedoorn, May 7, 2018.

  1. Hilbert Hagedoorn

    Hilbert Hagedoorn Don Vito Corleone Staff Member

    Messages:
    36,850
    Likes Received:
    5,936
    GPU:
    AMD | NVIDIA
  2. Neo Cyrus

    Neo Cyrus Ancient Guru

    Messages:
    9,256
    Likes Received:
    320
    GPU:
    GTX 1080 Ti @ 2GHz
    About time. Now if it only gets enforced.
     
  3. Humanoid_1

    Humanoid_1 Master Guru

    Messages:
    952
    Likes Received:
    64
    GPU:
    MSI RTX 2080 X Trio
    Yeah, some companies like those little stickers a little too much.

    I had to break one on my MSI gaming laptop so I could upgrade it's SSDs and RAM for example...
    A little research online found some responses from MSI in various forums regarding that issue amounting to "don't worry about the sticker, your warranty will be fine."

    They should just not bother with them, than worry & waste people's time.
     
    Last edited: May 7, 2018
  4. Irenicus

    Irenicus Master Guru

    Messages:
    550
    Likes Received:
    82
    GPU:
    1070Ti OC
    Note that this only applies to the USA. It's actually been illegal for years in some other countries.
     

  5. NewTRUMP Order

    NewTRUMP Order Master Guru

    Messages:
    453
    Likes Received:
    106
    GPU:
    STRIX GTX 1080
    Wish this covered, or maybe it does, the car companies. Ever look under your hood and see all those mysterious yellow dots, and lines and such marked all over the engine and the parts? I was told at the car dealership garage that's the equivalent of the void warranty stickers.
     
  6. DeskStar

    DeskStar Master Guru

    Messages:
    678
    Likes Received:
    79
    GPU:
    4 eVGA GTX TITAN SC
    I guess if it is a vehicle that kinda makes sense if the warranty is still in place. Why would you take it to anywhere else than the dealership? Or a "certified" place to get them there services done.
     
  7. Kaarme

    Kaarme Ancient Guru

    Messages:
    1,760
    Likes Received:
    509
    GPU:
    Sapphire 390
    I remember seeing those stickers over here even in new PCs/accessories, but I have no idea if they are legally binding. Although I think I remember reading already back in the late 90's or very early 00's talk about it, mainly that a PC case is meant to be opened since it's the only way to install some stuff, so it can't void the warranty. In any case I doubt the manufacturer would be willing to pay the bill if somebody wanted to install a better video card or a new HDD, so surely they would tell the customer to just ignore the sticker.
     
  8. vbetts

    vbetts Don Vincenzo Staff Member

    Messages:
    14,764
    Likes Received:
    1,345
    GPU:
    RTX 2070FE
    iFixit has a campaign against warranty stickers right now too because of all the FTC news!
     
    airbud7 and fantaskarsef like this.
  9. OddGentleman

    OddGentleman Member

    Messages:
    10
    Likes Received:
    1
    GPU:
    R9 280X 3G
    independent shop is less expensive. much less expansive in my country. And the dealership's statement that warranty is void if you don't service you car at their place is illegal and false.
     
  10. schmidtbag

    schmidtbag Ancient Guru

    Messages:
    4,653
    Likes Received:
    1,481
    GPU:
    HIS R9 290
    A bit of an odd mix of companies, considering how many others have been left out and/or are worse offenders than the ones listed.

    To my knowledge it's been illegal in the US since the 70s, but nobody has bothered to take action with it until now.

    Hyundai is a car company and they're listed in the brands mentioned (though, I'm sure it's not their automotive division).
    EDIT:
    Also, most car companies permit you to do whatever you want without voiding the warranty, that is, until there is reasonable evidence that your modifications have resulted in something failing. For example, if your check engine light goes on because you decided to modify the air intake and you damaged the O2 sensor as a result, the dealer doesn't have to fix your problem because you broke it. But if your transmission had an issue, that is still fixable under warranty since it is totally unrelated.
     
    Last edited: May 7, 2018

  11. Fender178

    Fender178 Ancient Guru

    Messages:
    3,807
    Likes Received:
    105
    GPU:
    GTX 1070 | GTX 1060
    Interesting never knew that this was an illegal practice. Now I understand why because it's ridiculous to void someone's warranty over breaking of a stupid sticker but I can understand if you did damage to the item while taking it a part that the warranty is voided.
    They should go after Apple as well because they have similar practices if you open up your device it voids the warranty.
    Yeah I did some reading into that before I opened up my MSI gaming laptop. With MSI the only way you void your warranty is if you caused any physical damage to the laptop when trying to open it up.
     
  12. airbud7

    airbud7 Ancient Guru

    Messages:
    7,664
    Likes Received:
    4,449
    GPU:
    pny gtx 1060 xlr8
  13. chispy

    chispy Ancient Guru

    Messages:
    8,758
    Likes Received:
    896
    GPU:
    RTX 2080Ti - RX 580
    Great news to hear , i remember a while ago i was refused an RMA of an MSI video card because i removed the sticker on one of the back screws holding the heatsink in place while taking it out , i had installed a full cover water block on it , but the memory of the card went bad and i had to rma. I was refused in grounds that i simply removed the warranty sticker :/ . Guess that won't happen again now :) , happy to hear this news.
     
    airbud7 likes this.
  14. schmidtbag

    schmidtbag Ancient Guru

    Messages:
    4,653
    Likes Received:
    1,481
    GPU:
    HIS R9 290
    I'm not sure Apple actually does have these practices though, or at least they're less strict about it than you'd expect. Apple permits 3rd party repair groups without voiding the warranty, as long as they're licensed. From what I've noticed, Apple tends to only get fussy when it comes to non-Apple products. So if you add RAM that isn't Apple-branded, you might have a problem, but if you yourself replace a defective GPU with one that is Apple-certified, I don't think that voids your warranty. I could be wrong about this, though.

    Females, or Wookiees with shaved arms and legs?:p
    <insert comment asking "what's the difference?">
     
    airbud7 likes this.
  15. slyphnier

    slyphnier Master Guru

    Messages:
    694
    Likes Received:
    46
    GPU:
    GTX1070
    i get confused now

    that sticker basically is for "tamper-proof" right ?
    say if FTC win, there no more sticker in the product
    then people basically can mod/do anything they want and they still get warranty ?

    i bet those device maker will make more "evil" rule
    like any slighest damage = no longer warranty

    in that case, then sticker is much better, no?
    well at least as long u got the sticker intact, they will honor the warranty within warranty period no matter what
     

  16. schmidtbag

    schmidtbag Ancient Guru

    Messages:
    4,653
    Likes Received:
    1,481
    GPU:
    HIS R9 290
    Yeah, this thought had occurred to me too. The sole purpose of the warranty sticker was to prevent idiot customers from ruining the product at the expense of the manufacturer. It's irritating for those who actually know what they're doing, but I completely understand why companies use them. It's difficult to guarantee a product's performance when people meddle with the product in ways it was never intended to, and without the sticker, it is too difficult to prove.

    So in order for companies to save themselves from the idiots, I suspect that everyone now is going to lose, where warranties will be significantly crippled.
     
  17. DeskStar

    DeskStar Master Guru

    Messages:
    678
    Likes Received:
    79
    GPU:
    4 eVGA GTX TITAN SC
    Sorry, but if I go blind mans shop of horrors with my Bentley and they mess up my oil change then yes I expect my dealership to not honor my/their mistake.

    Common sense does dictate most in life and if you've got a warranty common sense says to make sure you're doing the right thing with the right people....illegal or not.

    I'm sure the dealership has a lot more money and lawyers on stand by for just such occasions. Illegal practices......people get away with it every day.
     
  18. JJayzX

    JJayzX Master Guru

    Messages:
    474
    Likes Received:
    11
    GPU:
    Evga RTX2070XCUltra
    Those lines/dots are usually marks to identify they have been torqued, checked and done. So basically he admitted they are a shitty place and do what they can to not do the work under warranty.
     

Share This Page