The tray tools install fine, however when I attempt to start them I get the message "Can not load Low Level Driver. Please restart application!", when I go to the install low level drivers program I get the error message: "Can not connect to service manager." I'm on a radeon/mobility X1400 & Vista32. Please let me know if you need further information. Thanks for this great piece of software. I feel badly for posting this here because it is a bit beneath most of the discussion here, but I've searched the forum aggressively and feel like I've followed the installation instructions carefully. I hope I'm not wasting your time and if this question in more appropriately posted somewhere else please let me know.