Display Driver Uninstaller Thread

Discussion in 'Videocards - NVIDIA GeForce Drivers Section' started by Wagnard, Jul 14, 2013.

  1. Mineria

    Mineria Ancient Guru

    Messages:
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    GPU:
    Asus RTX 2080 Super
    BSOD happens when I try to install any Nvidia driver, which mean after using DDU and rebooting.
    The major difference between using DDU and not for a NV uninstall is, that the Device Manager will use a MS Display driver instead of the Nvidia WDM 1.2 driver, so removing the WDM entry might not be a good idea.

    I tried DDU on a laptop with ATI 4570 btw., worked fine there.
     
  2. Wagnard

    Wagnard Ancient Guru

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    GPU:
    MSI Geforce GTX 1080
    I'll try to get my system similar to yours and try to reproduce your bsod. What is your os version, and MVP driver version?
    What version is the Intel hd videocard?
    Do you also know what the bsod is saying or pointing at what files?
    If not, sending me a dump should be enough to find out. Located under windows/minidump
     
  3. Wagnard

    Wagnard Ancient Guru

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    GPU:
    MSI Geforce GTX 1080
    I have found probably the cause of your issue. It is not in fact the DDU but the MVP software. have a look there : http://www.lucidlogix.com/download/VirtuMVP_Release_notes2-1-226-June-24-2013.pdf

    page 7/8

    It is listed under known issue that the system bsod while updating GPU driver.
    Their solution :

    -Uninstall MVP
    -Update the GPU driver
    -Install MVP
     
  4. Shady757

    Shady757 Member Guru

    Messages:
    177
    Likes Received:
    2
    GPU:
    Gigabyte G1 GTX 970/GSYNC
    Release 7.5

    Finally added that updating feature, however it lacks a full auto-updater, it works by alerting you, and asking if you wish to visit the forum thread.

    Also packed with 7-Zip which may remove the Windows 8 warning I was getting every time because of an unknown publisher.

    Sadly, I can't update OP, so you'll just have to wait until Wagnard can update it with the new link and info.
     

  5. vagenrider

    vagenrider Member

    Messages:
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    GPU:
    R9 290x water
    really thank you for your work shady.
     
  6. Wagnard

    Wagnard Ancient Guru

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    GPU:
    MSI Geforce GTX 1080
    I will update the link later (currently at work.)à
    Thanks for the work shady757.

    Also 7.5 has a bug fix specifically for AMD users with windows 7. The bug prevented the fix of "cant find directory or inf errors" when updating or downgrading drivers.I will update the link later (currently at work.)
     
  7. Mineria

    Mineria Ancient Guru

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    GPU:
    Asus RTX 2080 Super
    Virtue MVP 2.0 Pro
    I do not have the issue when I install Nvidia drivers the regular way with the Clean option selected.
    Neither does it BSOD when I uninstall the Nvidia driver, restart the system to let it apply the WDM driver and then install a Nvidia driver.
     
  8. Wagnard

    Wagnard Ancient Guru

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    GPU:
    MSI Geforce GTX 1080
    Sadly I can't test that on my system as I do not have virtu pro
    If you ever feel like it, and test it with virtu uninstalled, I would like to know if it's really the issue.

    For nvidia driver able to not bsod, maybe nvidia put a workaround. Not sure.


    But il sure test on my system with normal virtu. But since you said other cleaner have this problem too, I may know what happen.
    I'll keep you informed of if I can reproduce on my system and if I managed to fix/workaround this.
     
    Last edited: Sep 20, 2013
  9. pharma

    pharma Ancient Guru

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    GPU:
    Asus Strix GTX 1080
    Everything working very well! It's really good to have a product that finally "finds and cleans" all gpu driver related junk from the registry. Fresh, clean installs following using DDU ... well done.

    BTW .. no issues, crashes or bsod during or after using DDU. :)
     
  10. Wagnard

    Wagnard Ancient Guru

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    GPU:
    MSI Geforce GTX 1080
    Link updated for Release 7.5
     

  11. Wagnard

    Wagnard Ancient Guru

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    GPU:
    MSI Geforce GTX 1080
    Release 7.6

    -Added a workaround to fix laptop that will have a yellow mark after removal on their intel PCI-E root port.

    -Many small fix here and there.

    -Log has more details for the devs.

    -Fix 3dVision usb driver removal didnt work correctly before.
     
  12. Wagnard

    Wagnard Ancient Guru

    Messages:
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    GPU:
    MSI Geforce GTX 1080
    Current 7.6 known issue:

    A yellow mark may appear on the : NVIDIA Virtual Audio Device (Wave Extensible) (WDM) after using DDU.
    Simply manually remove it in device manager if that happen.
    Will be fixed in next version.
     
    Last edited: Sep 22, 2013
  13. draegunstrife

    draegunstrife Active Member

    Messages:
    66
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    GPU:
    EVGA 780 Classified
    Should be clean right? It gets automatically removed from Avast Antivirus
     
  14. Shady757

    Shady757 Member Guru

    Messages:
    177
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    GPU:
    Gigabyte G1 GTX 970/GSYNC
    It's clean. You could have easily answered this your self, there is not only source code on the main thread but multiple posts thanking us for this program, if it wasn't clean, I highly doubt we'd be thanked.
     
  15. pharma

    pharma Ancient Guru

    Messages:
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    GPU:
    Asus Strix GTX 1080
    DDU(uninstaller) 7.6 hung trying to uninstall latest 327.23 driver and tried twice with same result. Reverted to DDU 7.4 and uninstalled/rebooted without any issue. (Window7 64-bit)

    7.6 log

    Code:
    9/21/2013 9:29:24 PM >> DDU Version: 7.6
    9/21/2013 9:29:24 PM >> OS: Windows 7 or Server 2008r2
    9/21/2013 9:29:25 PM >> Architecture: x64
    9/21/2013 9:29:25 PM >> PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&F2959FF&0&0018: NVIDIA GeForce GTX 780
    PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&15E7D2AB&0&0010: NVIDIA GeForce GTX 780
    2 matching device(s) found.
    
    9/21/2013 9:29:25 PM >> Detected GPU : NVIDIA GeForce GTX 780
    
    9/21/2013 9:29:25 PM >> Detected GPU : NVIDIA GeForce GTX 780
    
    9/21/2013 9:29:25 PM >> Current driver version : 9.18.13.2723
    9/21/2013 9:29:38 PM >> Uninstalling NVIDIA driver ...
    9/21/2013 9:29:38 PM >> Executing DEVCON Remove
    9/21/2013 9:29:38 PM >> -PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&F2959FF&0&0018- GPU id found
    9/21/2013 9:29:40 PM >> PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&F2959FF&0&0018: Disabled
    1 device(s) disabled.
    
    9/21/2013 9:29:41 PM >> -PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&15E7D2AB&0&0010- GPU id found
    9/21/2013 9:29:41 PM >> PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&15E7D2AB&0&0010: Disabled
    1 device(s) disabled.
    
    9/21/2013 9:30:06 PM >> PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&F2959FF&0&0018: Removed
    1 device(s) were removed.
    7.4 log

    Code:
    9/21/2013 9:47:35 PM >> DDU Version: 7.4
    9/21/2013 9:47:35 PM >> OS: Windows 7 or Server 2008r2
    9/21/2013 9:47:35 PM >> Architecture: x64
    9/21/2013 9:47:35 PM >> PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&F2959FF&0&0018: NVIDIA GeForce GTX 780
    PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&15E7D2AB&0&0010: NVIDIA GeForce GTX 780
    2 matching device(s) found.
    
    9/21/2013 9:47:35 PM >> Detected GPU : NVIDIA GeForce GTX 780
    
    9/21/2013 9:47:35 PM >> Detected GPU : NVIDIA GeForce GTX 780
    
    9/21/2013 9:47:35 PM >> Current driver version : 9.18.13.2723
    9/21/2013 9:47:39 PM >> Uninstalling NVIDIA driver ...
    9/21/2013 9:47:39 PM >> Executing DEVCON Remove
    9/21/2013 9:47:39 PM >> -PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&F2959FF&0&0018- GPU id found
    9/21/2013 9:47:40 PM >> PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&F2959FF&0&0018: Disabled
    1 device(s) disabled.
    
    9/21/2013 9:47:40 PM >> -PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&15E7D2AB&0&0010- GPU id found
    9/21/2013 9:47:42 PM >> PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&15E7D2AB&0&0010: Disabled
    1 device(s) disabled.
    
    9/21/2013 9:47:44 PM >> PCI\VEN_10DE&DEV_1004&SUBSYS_37883842&REV_A1\4&F2959FF&0&0018: Removed
    1 device(s) were removed.
    
    9/21/2013 9:47:44 PM >> No devices were removed.
    
    9/21/2013 9:47:44 PM >> -HDAUDIO\FUNC_01&VEN_10DE&DEV_0044&SUBSYS_38423788&REV_1001\5&13AE460D&0&0001- Audio device found
    9/21/2013 9:47:45 PM >> HDAUDIO\FUNC_01&VEN_10DE&DEV_0044&SUBSYS_38423788&REV_1001\5&13AE460D&0&0001: Disabled
    1 device(s) disabled.
    
    9/21/2013 9:47:45 PM >> -HDAUDIO\FUNC_01&VEN_10DE&DEV_0044&SUBSYS_38423788&REV_1001\5&270488B3&0&0001- Audio device found
    9/21/2013 9:47:45 PM >> HDAUDIO\FUNC_01&VEN_10DE&DEV_0044&SUBSYS_38423788&REV_1001\5&270488B3&0&0001: Disabled
    1 device(s) disabled.
    
    9/21/2013 9:47:46 PM >> HDAUDIO\FUNC_01&VEN_10DE&DEV_0044&SUBSYS_38423788&REV_1001\5&13AE460D&0&0001: Removed
    1 device(s) were removed.
    
    9/21/2013 9:47:48 PM >> HDAUDIO\FUNC_01&VEN_10DE&DEV_0044&SUBSYS_38423788&REV_1001\5&270488B3&0&0001: Removed
    1 device(s) were removed.
    
    9/21/2013 9:47:48 PM >> DEVCON Remove Display Complete
    9/21/2013 9:47:48 PM >> No matching devices found.
    
    9/21/2013 9:47:48 PM >> No matching devices found.
    
    9/21/2013 9:47:48 PM >> No matching devices found.
    
    9/21/2013 9:47:49 PM >> No devices were removed.
    
    9/21/2013 9:47:49 PM >> No devices were removed.
    
    9/21/2013 9:47:49 PM >> No devices were removed.
    
    9/21/2013 9:47:49 PM >> DEVCON Remove Audio/HDMI Complete
    9/21/2013 9:47:49 PM >> DEVCON Remove Monitor started
    9/21/2013 9:47:49 PM >> -DISPLAY\DEL4063\5&29F25D97&17&12345678&01&00- Monitor id found
    9/21/2013 9:47:49 PM >> DISPLAY\DEL4063\5&29F25D97&17&12345678&01&00                : Disabled on reboot
    The 1 device(s) are ready to be disabled. To disable the devices, restart the
    
    devices or reboot the system .
    
    9/21/2013 9:47:49 PM >> DISPLAY\DEL4063\5&29F25D97&17&12345678&01&00                : Removed
    1 device(s) were removed.
    
    9/21/2013 9:47:50 PM >> -DISPLAY\DEL4063\5&29F25D97&17&UID1048848- Monitor id found
    9/21/2013 9:47:50 PM >> DISPLAY\DEL4063\5&29F25D97&17&UID1048848                    : Disabled
    1 device(s) disabled.
    
    9/21/2013 9:47:50 PM >> DISPLAY\DEL4063\5&29F25D97&17&UID1048848                    : Removed
    1 device(s) were removed.
    
    9/21/2013 9:47:50 PM >> -DISPLAY\VIZ0077\5&29F25D97&17&UID1048849- Monitor id found
    9/21/2013 9:47:50 PM >> DISPLAY\VIZ0077\5&29F25D97&17&UID1048849                    : Disabled
    1 device(s) disabled.
    
    9/21/2013 9:47:50 PM >> DISPLAY\VIZ0077\5&29F25D97&17&UID1048849                    : Removed
    1 device(s) were removed.
    
    9/21/2013 9:47:53 PM >> Cleaning UpdatusUser users ac if present
    9/21/2013 9:47:53 PM >> An unknown directory object was requested
     UpdatusUser
    9/21/2013 9:47:53 PM >> Cleaning Directory
    9/21/2013 9:47:53 PM >> Could not find directory 'C:\NVIDIA'.
    9/21/2013 9:47:53 PM >> Could not find directory 'C:\Users\Michael\AppData\Local\NVIDIA'.local application data \Ndidia
    9/21/2013 9:47:53 PM >> Could not find directory 'C:\Users\Michael\AppData\Roaming\NVIDIA'.application data \Nvidia
    9/21/2013 9:47:53 PM >> Could not find directory 'C:\Program Files\Common Files\NVIDIA Corporation'.common programfiles\Nvidia corporation
    9/21/2013 9:47:53 PM >> Starting reg cleanUP
    9/21/2013 9:47:54 PM >> No value exists with that name. Nvtmru
    9/21/2013 9:47:54 PM >> No value exists with that name. StereoLinksInstall
    9/21/2013 9:47:54 PM >> Debug : Starting S-1-5-xx region cleanUP
    9/21/2013 9:47:55 PM >> Debug : End of S-1-5-xx region cleanUP
    9/21/2013 9:47:55 PM >> End of Registry Cleaning
    9/21/2013 9:47:55 PM >> Executing Driver Store cleanUP(Find OEM)...
    9/21/2013 9:47:56 PM >> DEVCON DP_ENUM RESULT BELOW
    9/21/2013 9:47:56 PM >> The following third-party driver packages are installed on this computer:
    oem0.inf
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        Provider: Asmedia Technology
        Class: IDE ATA/ATAPI controllers
    oem61.inf
        Provider: Realtek
        Class: Network adapters
    oem62.inf
        Provider: Microsoft
        Class: Human Interface Devices
    oem63.inf
        Provider: Microsoft
        Class: Human Interface Devices
    oem64.inf
        Provider: Microsoft
        Class: Universal Serial Bus controllers
    oem65.inf
        Provider: Microsoft
        Class: Bluetooth Radios
    oem66.inf
        Provider: Microsoft
        Class: Universal Serial Bus controllers
    oem67.inf
        Provider: Intel
        Class: System devices
    oem68.inf
        Provider: Apple, Inc.
        Class: Universal Serial Bus controllers
    oem69.inf
        Provider: Intel Corporation
        Class: IDE ATA/ATAPI controllers
    oem7.inf
        Provider: Intel
        Class: System devices
    oem70.inf
        Provider: Microsoft
        Class: Human Interface Devices
    oem72.inf
        Provider: Oracle Corporation
        Class: Network Service
    oem73.inf
        Provider: ASUSTek Computer Inc
        Class: Storage controllers
    oem74.inf
        Provider: ASUSTek Computer Inc
        Class: Universal Serial Bus controllers
    oem75.inf
        Provider: VSO Software
        Class: VSO devices
    oem76.inf
        Provider: Dell Inc.
        Class: Monitors
    oem77.inf
        Provider: Acronis
        Class: Acronis Devices
    oem8.inf
        Provider: Intel
        Class: Universal Serial Bus controllers
    oem80.inf
        Provider: Microsoft
        Class: Printers
    oem82.inf
        Provider: Marvell Semiconductor Inc.
        Class: System devices
    oem83.inf
        Provider: Brother
        Class: Imaging devices
    oem84.inf
        Provider: Brother
        Class: Printers
    oem85.inf
        Provider: Brother
        Class: Printers
    oem86.inf
        Provider: Realtek
        Class: Network adapters
    oem88.inf
        Provider: Oracle Corporation
        Class: Network adapters
    oem89.inf
        Provider: Oracle Corporation
        Class: Network adapters
    oem9.inf
        Provider: VMware, Inc.
        Class: Network Service
    oem90.inf
        Provider: Intel
        Class: Network adapters
    oem91.inf
        Provider: Intel
        Class: Network Protocol
    oem92.inf
        Provider: Realtek
        Class: Network adapters
    oem93.inf
        Provider: Acronis
        Class: Acronis Devices
    oem94.inf
        Provider: Apple
        Class: Network adapters
    oem95.inf
        Provider: Intel
        Class: System devices
    oem96.inf
        Provider: Realtek
        Class: Network adapters
    oem97.inf
        Provider: NVIDIA
        Class: Universal Serial Bus controllers
    oem98.inf
        Provider: Marvell Inc.
        Class: Storage controllers
    oem99.inf
        Provider: Marvell Semiconductor Inc.
        Class: System devices
    
    9/21/2013 9:47:56 PM >> oem35 Found
    9/21/2013 9:47:56 PM >> -f dp_delete "oem35.inf"
    9/21/2013 9:47:56 PM >> Executing Driver Store CleanUP(delete OEM)...
    9/21/2013 9:47:56 PM >> Driver package 'oem35.inf' deleted.
    
    9/21/2013 9:47:57 PM >> oem4 Found
    9/21/2013 9:47:57 PM >> -f dp_delete "oem4.inf"
    9/21/2013 9:47:57 PM >> Executing Driver Store CleanUP(delete OEM)...
    9/21/2013 9:47:58 PM >> Driver package 'oem4.inf' deleted.
    
    9/21/2013 9:47:58 PM >> oem97 Found
    9/21/2013 9:47:58 PM >> dp_delete "oem97.inf"
    9/21/2013 9:47:58 PM >> Executing Driver Store CleanUP(delete OEM)...
    9/21/2013 9:47:58 PM >> Driver package 'oem97.inf' deleted.
    
    9/21/2013 9:47:58 PM >> Driver Store CleanUP Complete.
    9/21/2013 9:47:58 PM >> Cleaning Process/Services...
    9/21/2013 9:47:58 PM >> Scanning for new device...
    9/21/2013 9:47:58 PM >> Restarting Computer 
    9/21/2013 9:47:59 PM >> Clean uninstall completed!
     
    Last edited: Sep 22, 2013

  16. joe87

    joe87 Active Member

    Messages:
    64
    Likes Received:
    0
    GPU:
    GTX 660 2GB
    Yup, just disable Avast shield before u run the software
     
  17. Wagnard

    Wagnard Ancient Guru

    Messages:
    2,653
    Likes Received:
    300
    GPU:
    MSI Geforce GTX 1080
    When you say hung, is it not responding?
    Or was it just sitting there doing nothing?
    How long did you wait?
    If you can try it again to confirm its not bad luck.
     
    Last edited: Sep 22, 2013
  18. Wagnard

    Wagnard Ancient Guru

    Messages:
    2,653
    Likes Received:
    300
    GPU:
    MSI Geforce GTX 1080
    Release 7.6.1
    -Fixes to the auto-notification when no Internet connection or while using a higher version.
    -Some generals fix to waitonexit to avoid possible deadlock / hang.
    -Fix NVIDIA Virtual Audio Device (Wave Extensible) (WDM) removal
    -Fixes to finding if oemxx.inf can be force to removal or not.
     
  19. pharma

    pharma Ancient Guru

    Messages:
    1,640
    Likes Received:
    466
    GPU:
    Asus Strix GTX 1080
    Version 7.6 did not respond beyond the last entry in the log. Waited about 3 minutes.

    As you can see from the log version 7.4 provided a log entry within a few seconds for the same step and completed the uninstall.

    Will try again with the next driver change and will use the latest DDU version available at that time.
     
  20. Wagnard

    Wagnard Ancient Guru

    Messages:
    2,653
    Likes Received:
    300
    GPU:
    MSI Geforce GTX 1080
    I have made some changes that could help.
    when this happen try to see if there is any cpu usage with DDU
     

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