DeepCool To Offer Gamer Storm Genome II Chassis

Discussion in 'Frontpage news' started by Hilbert Hagedoorn, Oct 11, 2016.

  1. Hilbert Hagedoorn

    Hilbert Hagedoorn Don Vito Corleone Staff Member

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  2. bbvdd2

    bbvdd2 Maha Guru

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    As an owner of the Genome I. I can say I do like the case. I did have an issue a few weeks ago where a cooler hose on the cpu block blew out and coated the inside of the case and my video card with coolant. Ruined the video card.
    Multiple emails to there support email went unanswered. Got a new case and new video cards. I do like the improvements they have implemented. They need to improve their customer support though. Not fun having a $250 case spraying coolant everywhere and no customer support. The bottom pic is my current case after everything was "fixed" of course.

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  3. screwtech02

    screwtech02 Master Guru

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    Meh, still no Black/Blue option....
     
  4. Mineria

    Mineria Ancient Guru

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    Sorry to hear that.
    After reading several reports about the Genome where radiator and pump sealants blew between 1 - 4 months of use, I moved my hardware back into my old chassis, not taking any chances with obvious bad QC.
     
    Last edited: Oct 11, 2016

  5. sykozis

    sykozis Ancient Guru

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    Leaks seem to be a big complaint for the original Genome the last time I looked at reviews. I almost bought it until I started reading so many complaints about leaking.
     
  6. Hilbert Hagedoorn

    Hilbert Hagedoorn Don Vito Corleone Staff Member

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    Oh wow, good to know this. If you guys stumble into issues and poor customer support, post about these things in the forums. Companies are very sensitive for that and it often can help you get things solved quicker.

    But that looks quite terrible, sorry that happened to you man.
     
  7. bombardier

    bombardier Master Guru

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    Arrived today :)

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  8. bombardier

    bombardier Master Guru

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    Well, sad to say, but my gpu card wont fit mounting kit vertically in my Genome II. :bang: The video card is too wide, occupies three slots.

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    I will try to fix that . :bigsmile:
     
    Last edited: Apr 23, 2017

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