Cannot establish connection

Discussion in 'Rivatuner Statistics Server (RTSS) Forum' started by NOEL THOMAS, Oct 13, 2020.

  1. NOEL THOMAS

    NOEL THOMAS New Member

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    GPU:
    NVIDIA GeForce RTX
    Every time I start W10 I get two boxes with:
    RivaTunerStaticsServer Cannot establish connection with the update server!

    I installed RTSS 7.2.3 and Afterburner on the 23rd Sept 2020 (following the release of MSFS 2020)

    Traceroute produces various results, one is below, however sometimes nearly all the attempts are timed out.

    Any advice/comments would be very welcome.

    Many thanks
    Noel

    Tracing route to rtss.guru3d.com [62.141.36.213]

    over a maximum of 30 hops:


    1 <1 ms <1 ms <1 ms 192.168.1.254
    2 4 ms 3 ms 6 ms 172.16.10.97
    3 * 7 ms 7 ms 31.55.185.181
    4 8 ms 8 ms 8 ms 31.55.185.180
    5 9 ms 8 ms 7 ms core1-hu0-6-0-6.colindale.ukcore.bt.net [213.121.192.0]
    6 9 ms 8 ms 8 ms core3-hu0-8-0-0.faraday.ukcore.bt.net [195.99.127.36]
    7 9 ms 8 ms 9 ms 166-49-209-132.gia.bt.net [166.49.209.132]
    8 13 ms 13 ms 13 ms t2c3-et-7-3-0.nl-ams2.gia.bt.net [166.49.195.174]
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 22 ms 23 ms 23 ms po101.agr1-dus6-vz.bb.as24961.net [62.141.47.27]
    12 * * * Request timed out.
    13 21 ms 21 ms 21 ms trop.guru3d.com [62.141.36.213]
    Trace complete.
     
  2. Astyanax

    Astyanax Ancient Guru

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    GPU:
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    rtss is up to 7.3.0
     
  3. NOEL THOMAS

    NOEL THOMAS New Member

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    GPU:
    NVIDIA GeForce RTX
    Thanks Astyanax.
    Uninstalled and reinstalled Afterburner and rtts, and no more ‘can’t contact’.
    In addition it also sorted an FPS problem, although I had set the limit in 2020 to 60, rtts reported up to 300, which did not really affect anything, but was obviously wrong.
    Cheers Noel
     

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