B450 NVME SSD not showing

Discussion in 'SSD and HDD storage' started by prider900, Apr 12, 2020.

  1. prider900

    prider900 Member

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    Recently upgraded to Ryzen 3600 + Asus Rog Strix B450 F Gaming. Installed all chipset drivers + latest bios. My nvme ssd from the old build ( Kingston A2000 ) doesn't show up anywhere.

    I get this error on device manager though: Standard NVM Express Controller ( !) This device cannot start. (Code 10)An I/O adapter hardware error has occurred.
     
  2. AsiJu

    AsiJu Ancient Guru

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    Does the NVME drive show up in BIOS setup under storage devices as it should?

    What driver did you use for it before, the MS standard one?

    Consult your motherboard manual, often NVME M.2 slots share resources with SATA ports so perhaps you've configured your drives so that they conflict if you have SATA drives as well.
     
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  3. vestibule

    vestibule Master Guru

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    Also try try storage space in control panel and see if it appears there.
     
  4. prider900

    prider900 Member

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    Doesn't show up on bios. I've installed it on M2._1 the one without resource sharing
     

  5. The Goose

    The Goose Ancient Guru

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    the 450 boards seem to be rather restricted on what storage you can have plugged in, so it would help if you can provide a bit more info.

    Was the board bought from new.
    Does the board have damaged m.2 slot pins(are there any there any bent pins on the cpu)
    Are you using multiple nvme/ssd/hdd.
    how many pci-e sockets are you using.
    Is the m.2 setting in the bios set for sata.
    What cpu/mobo were you using prior to upgrade, if you have changed from one family to another you need to remove old drivers, ddu does a good job.
    Is the Kingston drive your OS drive or general storage/games.
     
    Last edited: Apr 12, 2020
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  6. 386SX

    386SX Master Guru

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    Did you try to reseat the drive in its socket?
    And keep in mind some BIOS don't show M.2 drives under SATA, but somewhere else.
    Try to boot from a Win10 install media (iso or USB or whatever) and continue until you may select a drive for install.
    Is the drive listed there? It should be, otherwise it's a BIOS or mechanical issue.
    If it's listed, there is an error in your current Windows install.

    EDIT: Please post a screenshot from the properties of the nvme drive, showing the driver it currently uses.
     
  7. prider900

    prider900 Member

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    i have another sata ssd ( with the OS on it )
    I had Asus Z97-A before this and worked flawlessly. I noticed now after removing the ssd and refresh device manager, "Standard NVM Express Controller" is gone. After inserting it back, its on showing again. Soo the motherboard IS detecting something. I don't think is a driver problem anymore
     

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    Last edited: Apr 12, 2020
  8. The Goose

    The Goose Ancient Guru

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    Does the drive feel warm when your system has been on for a while, how many drives are you using all together, on your mobo if using m.2_1 sata ports 5/6 are disabled
     
  9. prider900

    prider900 Member

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    It does not feel warm, but it gets hot really quick if i put it in 2nd socket ( the one that shares pcie bandwidth ) It should stay on the first slot.
     

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    Last edited: Apr 12, 2020
  10. The Goose

    The Goose Ancient Guru

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    If you only have 1 ssd and 1 nvme drive they should be in sata port 1/2 and best option for nmve in m.2_1, it does sound like a system driver conflict, did you clean install your Os, I switched from I7 7700k/Asus z270primeA a few weeks ago to my new R7 3800x and anAsus prime x570Pro but used the same Samsung970pro 1tb os drive, the only thing i did was completely remove any trace of Intel drivers before the big switch and my new system booted first time and used the samsung drivers which i left intact.

    Have you tried Kinstons ssd management software https://media.kingston.com/support/downloads/KSM_setup_1.1.2.5.exe

    If your using 3 sata slots you`ll need to use m.2 slot 2 and run your gpu @ x8 but its unlikely you`ll notice a big impact on gaming
     

  11. prider900

    prider900 Member

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    Did a clean windows install...
     
  12. anticupidon

    anticupidon Ancient Guru

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    B450 chipset in some boards manifests this behaviour.
    Have my RD400 NVMe drive seated in the M.2 slot, only 2 SATA drives in my computer and GPU. MSI B450 Tomahawk MAX.
    Sometimes it's properly initialized, sometimes it doesn't. Updated the BIOS, latest NVMe firmware, changed every setting in BIOS and reverting it back, taking notes and eliminate one by one to observe any change.
    Same behaviour, and the NVMe drive functioned flawlessly in my previous Skylake build.
    At some point, I just accepted it and didn't bother anymore. I have only a W 8.1 on it just for some exceptions is some software I might need. Rarely booting into W, so yeah, this behaviour is more common.
    Doesn't fix yours, but may get some insights.
    Cheers!
     
  13. The Goose

    The Goose Ancient Guru

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    Have you checked disk management to make sure all drives are active.
     
  14. prider900

    prider900 Member

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    yep. it's not there. no showing in bios either. Damn i'm done with this
     
  15. Caesar

    Caesar Maha Guru

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    [​IMG]

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  16. prider900

    prider900 Member

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    This is what I have :)
     
  17. metagamer

    metagamer Ancient Guru

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    Tried disabling CSM in bios?
     
  18. prider900

    prider900 Member

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    did that. no change :\
     
  19. The Goose

    The Goose Ancient Guru

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    Can you try the drive in another system or even an m.2 to usb card
     
  20. prider900

    prider900 Member

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    works on another system
     

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