ATI HD 5970 Problem

Discussion in 'Videocards - AMD Radeon' started by Enzo250, Sep 4, 2012.

  1. Enzo250

    Enzo250 Member

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    GPU:
    2GB ATI Radeon HD 5900
    For weeks now, I've been encountering a pixelation problem when playing games on my Aurora with a ATI HD Radeon 5970. The pixelation has occurred when playing COD MW3 and Medal of Honor. Though I have no problems when playing Battlefield 3.

    The first solution I tried was updating the driver. I uninstalled ATI software and driver. Then used a driver sweeper to remove any other ATI files. I installed the latest driver/software, Catalyst 12.8. Which made things worse. I was now encountering little boxes all over screen when using both Explorer and Firefox browsers. The pixelation was still occurring when playing games.

    I decided to restore my computer back to its factory image. I opted not to update the graphics driver. Only the pixelation problem when playing games still remains. So far I've encountered no other graphic problems. I can even watch 1080i video without any problem.

    Any help or suggestions, would be much appreciated.

    Examples of Pixilation from Fraps:

    Call of Duty Modern Warfare 3

    http://img441.imageshack.us/img441/3945/iw5sp2012090320515159.png

    Medal of Honor

    http://img38.imageshack.us/img38/1940/moh2012090320462550.png

    Computer Specs:

    Alienware Aurora with Windows 7

    Overclocked Intel i7 930 at 3.36 GHz

    12GB Memory

    2GB ATI Radeon HD 5970
     
    Last edited: Sep 4, 2012
  2. BlackZero

    BlackZero Ancient Guru

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    GPU:
    RX Vega
    Your graphics card could be overheating. Download GPU-Z or MSI Afterburner and note down your temps.
     
  3. Enzo250

    Enzo250 Member

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    GPU:
    2GB ATI Radeon HD 5900
    Per GPU-Z

    GPU Temp: 68.0 C

    GPU Temp1: 68.5 C
    GPU Temp2: 71.0 C
    GPU Temp3: 71.0 C
     
  4. BlackZero

    BlackZero Ancient Guru

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    Are those idle temps or while playing a game?
     

  5. Enzo250

    Enzo250 Member

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    GPU:
    2GB ATI Radeon HD 5900
    Idle

    [​IMG]

    [​IMG]
     
    Last edited: Sep 4, 2012
  6. BlackZero

    BlackZero Ancient Guru

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    Yes, sounds like your graphics card is overheating. Try to note max temps while playing a game. You can do this by leaving the GPU-Z window open in the background when starting the game. You can then get the max reading by clicking on the GPU temperature drop-down menu and choosing 'Show Highest Reading'.
     
  7. Enzo250

    Enzo250 Member

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    GPU:
    2GB ATI Radeon HD 5900
    Highest Temps after COD MW3 Mission:


    GPU Temp: 73.0 C

    GPU Temp1: 73.5 C
    GPU Temp2: 74.5 C
    GPU Temp3: 73.0 C
     
  8. BlackZero

    BlackZero Ancient Guru

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    GPU:
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    Temps increased by only 5c while gaming? that doesn't sound right. Seems like crossfire is disabled and you are reading temps for the GPU not in use. You can get temps for the other GPU by clicking on the drop-down menu at the bottom left.
     
  9. Enzo250

    Enzo250 Member

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    GPU:
    2GB ATI Radeon HD 5900
    I just had "atikmdag stopped responding and has successfully recovered." pop-up after exiting COD MOW3.

    2nd Highest GPU Temps were .5 higher.
     
    Last edited: Sep 4, 2012
  10. BlackZero

    BlackZero Ancient Guru

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    GPU:
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    I am quite certain the issue is temps. Once you get the temp reading for the correct GPU, I would suggest removing your case's side panel. If temps drop considerably then you likely do not have enough airflow inside your case.


    Edit:

    You can get the reading for the second GPU by clicking on the highlighted drop-down menu.

    [​IMG]
     
    Last edited: Sep 4, 2012

  11. Enzo250

    Enzo250 Member

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    GPU:
    2GB ATI Radeon HD 5900
    2nd (Bottom) GPU Highest Temps

    [​IMG]
     
    Last edited: Sep 4, 2012
  12. BlackZero

    BlackZero Ancient Guru

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    GPU:
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    Well if the highest temps are indeed in the mid 70s then the issue is not likely to be temp related. That leaves either drivers/software or hardware. The first thing to do would be to uninstall all drivers using a driver cleaning utility such as Genetix Cleaner. This can be found at the following link along with other general troubleshooting tips.

    http://forums.guru3d.com/showthread.php?t=322616

    Once this is done proceed to reinstall the latest drivers (12.8 WHQL) and then use the following utility to disable ULPS.

    http://ulps.achromaticcomputing.com/

    Follow up by ensuring directx is up to date.
     
  13. kn00tcn

    kn00tcn Ancient Guru

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    little boxes over the screen, messed up polygons in game, sounds like vram dying?

    when did these problems first start, was it sudden or slowly got worse or what?
     
  14. Enzo250

    Enzo250 Member

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    GPU:
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    Three months ago. Little boxes over the screen didn't occur until I updated the driver.

    I restored the computer to factory image on Sunday. Little boxes over the screen is no longer a problem though the messed up polygons while playing games remains a issue.
     
  15. Enzo250

    Enzo250 Member

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    GPU:
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    I believe your solution has worked. So far, the problems have gone away.

    Thanks for your help.
     

  16. Enzo250

    Enzo250 Member

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    GPU:
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    The problem has comeback after a day. The 12.8 update has begun to affect other programs. The little boxes started to pop up on desktop and FireFox crashes alot. I uninstalled 12.8 and switched to 10.10. The only problem remains is the pixelation issue when playing games.

    I honestly don't know if this is a hardware problem or not.
     
    Last edited: Sep 5, 2012
  17. kn00tcn

    kn00tcn Ancient Guru

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    wait, what's the memory temp, & what kind of cooler does the card have? what happens if you set 100% fan speed during those games?
     
  18. tweakpower

    tweakpower Banned

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    It can be GPU or Motherboard hardware problem, well, it is probably GPU.
     
  19. BlackZero

    BlackZero Ancient Guru

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    I would also be interested in knowing what PSU you are using? though, I am still not entirely convinced about your temps only increasing by 5c from idle when gaming.
     
  20. LordJummy

    LordJummy Master Guru

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    GPU:
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    Definitely sounds like it's dying. If you really did clean install and do fresh drivers and then encountered the issue again, then it appears to be a hardware issue.

    You really need to run some other stress tests, but I'm willing to bet money it's dying.
     

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