AMD releases official statement cooler warranty (and boot kit issues question)

Discussion in 'Frontpage news' started by Hilbert Hagedoorn, Apr 26, 2018.

  1. Hilbert Hagedoorn

    Hilbert Hagedoorn Don Vito Corleone Staff Member

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    Embra and fantaskarsef like this.
  2. fantaskarsef

    fantaskarsef Ancient Guru

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    As expected.
     
  3. Shaxuul

    Shaxuul Active Member

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    AMD for the MOST part -- as INTEL does -- DEALS PRIMARILY with PREBUILTS. Yeah, us CUSTOM BUILDERS are QUICK to forget THAT FACT. If the MAJORITY of their market consisted SOLELY of custom builders, OBVIOUSLY -- OBVIOUSLY -- they would NOT have stated such.
     
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  4. fantaskarsef

    fantaskarsef Ancient Guru

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    AMD MOST - INTEL - DEALS PRIMARILY PREBUILTS. CUSTOM BUILDERS QUICK THAT FACT. MAJORITY SOLELY, OBVIOUSLY - OBVIOUSLY- NOT.

    Sorry couldn't resist.
     
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  5. RonanH

    RonanH Active Member

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    wow Shaxuul, that's a contender for most annoying post of the year.

    AMD confirms what any sane person would believe their intent was with that clause, unfortunately it was probably written by a lawyer who doesn't even know what a cpu cooler looks like.
     
  6. lucidus

    lucidus Ancient Guru

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    At least he didn't have clap emojis after every word lol.
     
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  7. Jagman

    Jagman Ancient Guru

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    ^ Sort of fixed that for you :D

    AMD :D for the MOST :confused: part -- as INTEL :mad: does -- DEALS PRIMARILY o_O with PREBUILTS. Yeah, us CUSTOM BUILDERS :cool: are QUICK to forget THAT FACT :oops:. If the MAJORITY :eek: of their market consisted SOLELY :( of custom builders, OBVIOUSLY -- OBVIOUSLY :rolleyes: -- they would NOT have stated such :p

    Sorry Shaxuul ;)
     
  8. RonanH

    RonanH Active Member

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  9. rl66

    rl66 Ancient Guru

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    Also just one point:

    if you are OEM you can buy the CPU only, (like 99% of the OEM do)
    now with that thing you will be nearly forced to buy your CPU WITH the cooler...

    money, money, money...
     
  10. Koniakki

    Koniakki Ancient Guru

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    lol guys(the caps edited posts). :p
     

  11. NewTRUMP Order

    NewTRUMP Order Master Guru

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    Well what are the chances AMD is going to send an investigator to your house to look inside of your rig? Rma your cpu, remember to wipe it clean of your non oem thermal paste, and don't ask don't tell what cooler you used. Wink Wink<-------no emoji!.
     
  12. LevelSteam

    LevelSteam Active Member

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    None of this is anything new. Back when the FX8350 was first released I had a problem where two of the cores would consistently error out in stress testing and I was getting random crashes as well. I sent an email to support asking about possible heat issues and mentioned my temps while using a CNPS9900 MAX. They informed me that using anything other than the stock cooler would void the warranty, but that I should file an RMA.

    I ended up RMAing the CPU without issue and got a new 8350 that worked fine. It seems more like a "cover our ass" kind of thing to me, something that they have in the fine print just in case someone does something particularly stupid but isn't really enforced.
     
  13. easytomy

    easytomy Active Member

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    Pretty nice from their part. You can't expect to cool a processor with a toy fan, and expect them to replace you CPU.
     
  14. RealNC

    RealNC Ancient Guru

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    What about CPUs that sell without a cooler? Mine didn't come with one :p
     
  15. Jagman

    Jagman Ancient Guru

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    My 1600X didn't either :rolleyes:
     

  16. waltc3

    waltc3 Maha Guru

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    Always thought that was a bit odd as my 65W 1600 came with a 95W AMD fan...
     
  17. FeDaYin

    FeDaYin Active Member

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    Using third-party thermal paste also voids warranty ? Using stealth stock cooler that comes with 2600 and used on 2700x voids warranty ?

    Also using memory above 2933 voids warranty and same thing for core overclocking.
     

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