So I am fixing this alienware laptop for a friend. First off this thing cost 4 grand, who the heck buys a 4000 dollar laptop? Well I guess my friend did. So he tells me windows won't boot, guess he forgot to tell me he ripped out the cd-rom drive which freaking complicates things! So I figured out it was the RAID setup causing windows to freeze on booting. So I reconfigured the RAID array, put in a new cdrom and got to installing windows and **** no floppy to install RAID drivers. Well after about an hours worth of work slipstreaming the RAID drivers into a windows install disk I had windows up and running. Then the thing gets terribly hot and shuts off automatically, and I talking hot like frying pan hot, the CPU was idling at 72c (THATS RIGHT 72C!). So I take it apart only to find the heatsinks clogged with cigarette ashes. It got so hot it burned all the thermal compound off, so now I must clean it out and reapply the thermal stuff. Long story short, in 5 years of working on computers and dealing with many laptops, I have never seen anything so poorly designed and built as this Aliencrap. The best part is that it is supposed to be a gaming laptop right, well the dumb idiots use a desktop processor with laptop memory, laptop video card, and laptop hard drives, the stupid thing is bottlenecked worse than anything I have ever seen before, the CPU spends more time waiting on the other components than it does actually doing any work. WOAH! Crap thats a long rant.