I duno if you have noticed but when you actually have to use a phone/cell these days that when dealing with business you are met by an AI virtual assistant. It will do its best not to put you through to a human being. I told one such device today to piss off as it led me down the garden path to nowhere. The device ended my call. Now? I am quietly confident that I have the human right to verbal abuse a none sentient machine and that the machine should have not ended the call but put me through to a real person! Hmm.
Sir, there is no one to answer your call since entire communications department had been laid off. How were you satisfied with our customer service today? Rate your experience from 1 to 5. For best experience press 5, for worst experience press 1.
I have decided to make a complaint. The outfit for the AI answering machine is part of the UK government services. I need to be provided with a service. The programmers of the AI need to be brought to task as when the call was ended they was abusing me. As we know there is no such thing as AI. A machine running a query if not then go to piss off end call. I am angry.
Wait, there is more. Virtually every business will replace their customer service with A.I. Welcome to the new world!
Its funny, but I am having big problems with my bank and so I called them. I got to a person whom noticed I had circumvented the bots request for a voice sample. She asked me for a voice sample and I said no. I want to deal with people and not a machine. Also we gotta try and keep tabs on our digital foot prints these days.
I am quietly confident that when HH has one of his little rants that I am not the only human on here. But as for the rest of you, Hmm.
My AI algorithm keeps messing with me, need better engine. 2x x 3xy = 4zx - 2y Ok that did it. Carry on.
What you are telling me this is not "MY" movie and you are not all just fiction I make up? crazy world we live in
Well played. I wouldn't know why my bank would need a voice recording from me for any purpose. I'm already annoyed by them forcing me to install an authenticator app in addition to having a password on my account.
You absolutely have the right to argue with an inanimate object, just as we have the right to laugh at someone when they lose their minds at one.
Na they require a seperate one from the bank directly. Only recently I have learned that there's a desktop app for it too (not just smartphone), so it brings it down to either - use the smartphone to bank, with the smartphone auth app - use the desktop for banking and the auth - use smartphone + desktop auth - desktop use and mobile auth (what I had) 2 out of the 4 possibilities are worthless for security reasons, as 2FA only makes half the sense if it's on one device imho.
So you were dealing with your bank? The worst "AI" experience I've had is with banks. So, unbelievably and unnecessarily not straight forward. Yes, the questions/security questions it asks are straight forward and completing that task to get simple information is easy, but getting to an actual human being to talk to is unnecessarily long and I've had to go through requests routes I don't even require and ONLY then do I end up talking to an actual person.
