Waiting for me when I got home was a new GTX295. I could hardly wait to installer her and play some games I've been postponing until I'd bothered updating some hardware for a better playing experience. But my excitement was cut short when I opened the box and noticed this... http://www.absolutecode.com/Fun/bfgBentPcb.jpg How goes that even make it out of QC?
Thats sucks man. but does it work.. got a feeling you might have some trouble sending it back if it works just fine.
man that sucks pcb cracked too? just for that i'd play with it for a few weeks try to blow it up then send it back.
Screw that, I'd send it back. You paid good money for that card, it shouldn't have any sort of defect regardless of whether it works or not.
Holy crap, most manufacturing errors can't even be seen - they're encased in the plastic chassis. But you got the motherload of screw-ups (e.g. QC?... What QC...). RMA it before they think you damaged it over time and use and the seller tries to renege on their legal obligations under the warranty.
QC im pretty sure means quailty control. I agree w/ every one else, send that bad boy back asap. If I were you I would just ask and see if they would provide fast shipping for your inconvenience.
Yea I would send that right back, screw even testing it out. BFG will make it right, every thing I ever had go wrong they fixed, most times they even coverd shipping both ways.
Definitely send that back whether it works for now or not. That looks nasty. You'd likely never be able to re-sell it that way either if you ever wanted to get rid of it.
Yea, there is no way I'm even going to power it up; seems to be just asking for trouble. I had an RMA from BFG less than 10 minutes after opening it. I can't fault them on their support, and as long as they continue to replace products without drama and keep their support US based, I'll keep including them in my purchasing decisions. Still... shouldn't have happened. <sigh>
BFG has been my fave since my 1st nviadia card which was a 8800gt and the stock fan craped out and they sent the replacement 1st then I sent my other one back unfortunately the replacement was damaged in a train wreck but they paid for the shipping of both damaged cards so they are still in my good graces.sorry if I'm confusing any one I'm a bit drunk off of baltika
wow man, i feel you hope you get your new one as quick as possible however i think that shows what bfg gives about quality :/
My first nvidia card of significance, was a bfg 6800gt. i put it in 1 pc, i later bought a bfg 6800 ultra i put in another pc i have. Both are still functioning to this day..granted i don't use them as much as my current system, but i have had no problems with either. My most recent purchase like 3 weeks ago is a bfg oc gtx 260, no probs so far. My previous card was an evga 8800gtx which died on me 3 weeks ago after 4 years of solid gaming...I don't think any 1 brand is better then another, its pretty much luck of the draw on whether you get a defective 1 or not ... human error just shows up from time to time with anything manufactured. All the cards I've ever had from 5 series nvidias all the way to 200 series i only had 1 card die and that was an evga 8800gtx which was an rma replacement card of 1 with a faulty bios.......so long as these manufacturers stand behind their products with replacement programs who cares what brand it is.
So you're going to base the quality of the company off one unfortunate card? Every card I've owned has been a BFG (8800GT, 8800GTX, GTX 260, GTX 285). I've never had a problem with one of them, save for the 8800GTX dying due to me overusing it. BFG along with EVGA and XFX are top of the line companies. Basing their quality off one faulty card is just absurd.
The shipping box was not significantly damaged; normal soft edges from stacking, but nothing indicating a fall. The card's box did present some crushed corners, but those boxes aren't much thinner than construction paper. The card's inner cardboard carrier showed no signs of compromise, however. The packing by newegg seemed adequate; the card's box was still centered by the packing peanuts. I'm not going to discount BFG because of one card, especially after having one flawlessly running BFG in at least one of my machines for the past 7 years or so. Maybe that's what disappoints me the most: I know they are better than this -- particularly something so obvious. I have some clients wanting me to take on some new projects anyway; I guess a little gaming delay will free up some code-time. :nerd:
