Random restarts with abrupt black screen

Discussion in 'General Hardware' started by flexinho, May 30, 2020.

  1. flexinho

    flexinho Guest

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    Yeah, those random restarts drived me crazy.

    Sometimes there was no reason or no indication at all. No load, no nothing. The strange thing also is that the PC worked fine for one year and then this restarts started to happen. I still want to know the exact reason.

    Can a PSU degrade this fast and when it happens why it doesn't die directly and doesn'T start the PC at all. Maybe it could be because of the temperatures outside or all the integrated protections in modern PSU's that become to sinsible over time. I am still searching forums for a reason but i can't find it... :mad:
     
  2. 386SX

    386SX Ancient Guru

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    Have you tried reseating RAM? "Loose" RAM can cause all kinds of issues.
     
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  3. flexinho

    flexinho Guest

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    I did everything...trust me! This is why i bought a new PSU without exactly knowing what the problem was. Random shutdown just often are because of the PSU. Even more when the other hardware works fine under load and didn't run hot. I just can't test PSU's because i don't have the equiepment and there are no benchmarks that test PSU's on single loads or small loadchanges or all the PSU safeties.
     
  4. flexinho

    flexinho Guest

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    Still no crashes or random restarts from from the moment I installed the new PSU on the 9th of June...

    Hopefully it stays like that...
     
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  5. sverek

    sverek Guest

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    Thanks for the update!

    If your previous PSU is still under warranty, you should consider to RMA it.
     
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  6. flexinho

    flexinho Guest

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    Yes, I thought about it too. Even if I wouldn't get any money back...

    I still have a look at my new PSU and wait if it still won't restart my PC for one more week. Than I am sure that it was my old PSU.
     
  7. flexinho

    flexinho Guest

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    Finally...i've got the "0" in the critical statistic for the last seven days. :D Before it was in the 60s!

    Hopefully it will stay like that for a very, very long time... :)

    upload_2020-6-17_20-7-22.png
     
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  8. sykozis

    sykozis Ancient Guru

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    That's good news. Glad everything is working correctly so far. Hopefully it keeps up. The only other issue I've seen cause what you've described is a faulty motherboard, but that was ruled out pages ago.

    Seems your system is more stable than mine now.... I have 2 critical errors showing for last 7 days... Both Kernel-Power Pretty sure I know what's causing them though.
     
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  9. flexinho

    flexinho Guest

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    @sykozis

    Thank you mate! I really hope so too.

    What is causing your kernel problems? I never will see kernel errors again...:D
     
  10. AsiJu

    AsiJu Ancient Guru

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    You asked earlier about why 32 A and 28 A do not equate to total 60 A.

    It doesn't work like that, 48 A is the per spec total and the per rail values are the maximums you can get from each rail but total is still 48 A.

    Too late now but in future always buy single rail units if possible.
    Chances are your old PSU had trouble providing enough amps from one of the rails.

    Single rail is always less hassle, all amps are available and basically shouldn't matter how you connect cables.
     
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  11. TecLisTa

    TecLisTa Guest

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    Finally you solved the problem changing the PSU? For those who have the same problem. Thanks
     
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  12. AgentF

    AgentF Guest

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    I am so happy for you!! While reading this thread everything you said was happening to me too... :(
    But for me it didnt help replacing the psu... im so frustrated....
    Anyways... this thread is 1 year old and all I can say is that im happy for you! :)
     
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  13. flexinho

    flexinho Guest

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    Yes, the new PSU solved my problem. Sorry for the much, much, much too late answer. ;)

    Oh man, that's so nice from you. Hopefully you also solved your problems by now. I wish you the best mate. :)
     
  14. sykozis

    sykozis Ancient Guru

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    Turns out I was wrong about what was causing the kernel errors, so I won't state what I thought it was.
    I'm only 3 components away from a brand new system at this point, yet my issues have only gotten worse since my last post in this thread.
    So, new processor (another 5600X), new NVMe, fresh install of Windows, new graphics card, new power supply, new network card (stupid intel nic kept disconnecting).... still get random black screens under low system utilization. Starting to wonder if CPU socket got damaged when the previous CPU got ripped out of it..... Btw, I don't recommend using Arctic MX-5 with a PGA processor... If you can't twist the CPU cooler around a lot, it will rip the processor out of the socket.
     
  15. Astyanax

    Astyanax Ancient Guru

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    faulty motherboard.
     

  16. sykozis

    sykozis Ancient Guru

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    Well, motherboard and ram are all that's left from the original build....so either it's a bug in Windows 11, the motherboard is faulty or the 5600X just can't handle 4 sticks of DDR4-3200.... The problem is, I'm having a hard time convincing myself to just replace the motherboard and not replace the processor again as well.... That i5 12400F at $178 is quite temping...
     
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  17. flexinho

    flexinho Guest

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    That's bad. I hate changing the CPU-cooler or motherboard. I try everything before i even touch those components. I would try new RAM first or try it with just two sticks.

    I hope it gets solved soon. :)
     
    Last edited: Aug 18, 2022
  18. sykozis

    sykozis Ancient Guru

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    Ram was ruled out lastnight, shortly after making that post, when my monitor actually lost signal.... So, it's definitely hardware related. I've got a new motherboard on hand that I'll install tomorrow night. If issues persist beyond that.....I'll go ahead and replace the RAM and order an RX6750XT..... The motherboard was the only component I didn't already have a spare of on hand.... I've got so many errors in Event Viewer right now, I can't even determine where to start to fix them, so will definitely be re-installing Windows 11, yet again.....
     
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  19. Airbud

    Airbud Ancient Guru

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    Meanwhile the 2600k you gave me a long time ago is still running great!...:D

    Love you brother!
     
  20. sykozis

    sykozis Ancient Guru

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    I got 3 desktops and 4 laptops in the house. My desktop is the only one having issues and the only one that's been subjected to Windows 11.....maybe this is payback for installing Windows 11 on it...lol
     
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