11.6 WHQL BSOD Investigation

too proof that it is a serious issue with HDMI output I just booted up my system then unplugged DVI output and connected HDMI cable to the HDMI port and suddenly BSOD happened.

 

Definitely report that here, under how to reproduce the error!
http://www.amd.com/us/CatalystCrewSurvey

 

"Thank you for your reply. Glad to hear that your issue has been resolved. I will pass along your feedback."

AMD tech support. Suprised Andrew hasn't mentioned anything surely HDMI / Win7 on many HDMI monitors. would of been tested properly.

 

I have done it just a minute ago , i reply on his tweet twice with a link to this tread , hopefully catalyst creator ( andrew will take a look on this tread ).

 

Thanks for doing that. I replied to him with the problem as well few days ago. I think the rest of the people in this thread should try and do the same to get their attention.

 

I do not get the BSOD on my setup. I use DVI to my computer monitor and HDMI to my LG flatscreen, sometimes simultaneously.

In case it makes a difference, I have a Sapphire 5870, AMD Phenom II, X4 965 and Windows 7 Home Premium, 64.

 

I have 2 PC, both connected to the monitor using an HDMI and i'm getting BSOD on both.

 

please submit a report to amd/ati driver team here - http://www.amdsurveys.com/se.ashx?s=5A1E27D27E29B0E3

also reply to the 11.6 tweet of Andrew ( CatalystCreator ) here - http://twitter.com/#!/CatalystCreator

That way they will have a look at this tread and whats going on with this Huge bug of BSOD.

 

CatalystCreator: FYI - I am aware of the reports of HDMI/DP in Catalyst 11.6 causing issues - it is being investigated; will follow up once I have more info

 

Tx for the updtae Asder00 :thumbup:

http://twitter.com/#!/CatalystCreator

 

I don't know if I'd admit to being the coder for CCC even anonymously on the internet.

 

Asus AMD 785G
Phenom X6 1090T
Corsair DDR2 (800) 4GB
Sapphire 5850 DP-DP HP ZR24w
Corsair F120 SSD AHCI , 2 SATA Disks, DVD
Corsair TX 650 PSU
Windows X64 Sp1. All update done.
Catalyst 11.6 WHQL over 11.5
AMD OverDrive 4
All AMD files running!
No problem!

 

The driver package is not coded by only one person.

 

Hello, I have

Win7 x64
MSI 785gtme45
athlon regor x2
xfx hd 5830
bfg 700 watts.
the pc is plugged in my hdtv with the hdmi port

Formatted, installed win7 x64. Everything goes well, the first boot goes well. I install catalyst 11.6, restart the computer and I get BSOD SYSTEM_SERVICE_EXCEPTION. No errors when I plug in my DVI Monitor instead of hdmi.

 

It's probably better for it to be coded by just one person or two, to be honest.
At least you won't see mixed-up UI designs under one application even if it's under different categories. i.e CCC, between 'Video Settings' & '3D Application Settings'.

Anyway, a few days back I stated I also had BSODs after installing 11.6.
But even after reverting to 11.5b Hotfix I still had them.
Turns out it's being caused by my Xbox 360 controller, after I previously thought it was my Wireless-N USB dongle.
Had it unplugged and it's been 24/7 ever since 2~3 days ago; no BSODs whatsoever.

As I've stated a few posts back, I'm not with the HDMI/DP crowd (I still use a DVI-to-Dsub adapter *cue laughter*), so I'm relatively safe from 11.6 BSODs.


@Aquarad
It could be because you're using a single monitor.
IIRC the OP's DP setup was an Eyefinity one, which made his system had BSODs with 11.6.


@maglite
Thanks for also chiming in on this problem.
Every report counts.


So maybe the almost definite conclusion (for now) is that any monitor setups that uses HDMI is most likely going to have a BSOD with 11.6, and any multi-monitor setups would also BSOD if it has a DP on one of its monitors.

 

11.5, 11.4, 11.3 also give me bsod. I installed 11.1 for now and I have no problems

 

...'k that's just weird. =b

 

You can not manage to get everything sorted in time as only one or two persons with the amount of applications and games released each month.
Design is merely cosmetic, but for that there should be a team only focusing on just that; the design of CCC.
A team because you need a designer and some people to test the quality, usability and stability of the design.
Besides that several teams to work on the code behind, because it is best to have gaming, video and applications separated, one person can not be expert in everything these days, there are always some holes to fill.

 

This is the more consistent way to recreate BSOD on 11.6whql on many set ups using HDMI or DP.

 

Well, exactly my point.
Design is merely cosmetic; you don't need a team of more than two people for designing the UI.
It's the MVC principle; it's the proper way.
And the tester team shouldn't be part of the design team to avoid bias of just testing the parts they know would work.

And despite the 'team' being involved in creating CCC's interface design, what has came out of it?
A GUI with mixed-up theming and shiny buttons & categories like something that came from a MySpace profile.

If they really have a dedicated design team then keeping everything in order every month is not that hard.
They don't change the design every month.

The interface in the 'Video' category is amenable; color-coding for toggles is good.
Why can't they just apply it to the other categories as well?
That's why I thought AMD doesn't have a separate, dedicated UI design team for CCC.
They probably just separate their coders for each categories, build the UI by themselves, not adhering to a main concept or theme, and task someone to create a main window with categories in it and put whatever each team has submitted to him.

Keep in mind that I was just talking about CCC, not the entire Catalyst suite.
Is it important?
Probably not in the slightest.
Just wanted to point out that CCC's UI design is mixed-up.

Anyway, getting off-topic.

I've made a summary of reports in this thread.
It's what I've gathered from skimming through the entire thread starting from page 2 where chispy started to ask people about complete specs including monitor connection(s).
I just sort it based on whether it BSOD-ed or not.

• Joe (single, LCD, HDMI) - BSOD
• thatguy91 (multi, HDTV + LCD, HDMI) - BSOD
• chispy (multi, HDTV + LCD, HDMI) - BSOD
• zoudo (single, LCD, DVI-to-HDMI) - BSOD
• MyBrains (?, ?, ?) - BSOD
• DJRiful (?, ?, HDMI/DP w/ audio) - BSOD
• guy_uoft (multi, ?, 2xDVI-to-Dsub + DP-to-Dsub) - BSOD <-- OP
• Gerian (?, ?, ?) - BSOD
• Mineria (single, LCD, HDMI) - BSOD
• HitokiriX (?, ?, ?) - BSOD
• Neoonline (multi, 2xLCD, HDMI + DVI) - BSOD
• Keitosha (Iz3D) - BSOD <-- seems that Iz3D doesn't mix well with 11.6
• midfingr (multi, 2xLCD, HDMI + DVI) - BSOD
• NiukNiuk (single, LCD, DVI-to-HDMI) - BSOD
• qed (single, ?, HDMI) - BSOD
• maglite (single, HDTV, HDMI) - BSOD
• Carlos (single, HDTV, HDMI) - BSOD
• Raiga (single, LCD, DVI) - BSOD <-- ever since 11.2; maybe not directly related to 11.6
• Anagke (single, LCD, HDMI) - BSOD <-- was listed as DVI; whoops. =b
• sweanisse (single, LCD, HDMI) - BSOD
• Lagardere (multi, 2xLCD, HDMI + DVI) - BSOD

• k1net1cs (single, LCD, DVI-to-Dsub) - OK <-- me
• srps (single, LCD, DP no audio) - OK
• wolfie71 (?, ?, ?) - OK
• panoulhs007 (single, LCD, DVI) - OK
• Idwar (multi, 3xLCD, 2xDVI-to-HDMI + mDP-to-HDMI) - OK
• DarkKnightDude (?, ?, ?) - OK
• Russ369 (?, ?, ?) - OK
• Viventis (multi, LCD + HDTV, DVI + HDMI) - OK
• Aquarad (single, LCD, DP) - OK <-- BSOD-ed when second monitor on DVI is plugged
• Dilopho (single, LCD, DVI) - OK
• codex (single, LCD, DVI) - OK
• Outrance (multi, 3xLCD, mDP-to-DVI + 2xDVI) - OK
• deathfrag (single, LCD, HDMI) - OK

Inside the parentheses is generally the monitor connection details : (single/multi monitor(s), type(s) of monitor(s), connection type(s)).
But in Keitosha's case, it's something else, but probably worth noting too.
The question marks mean I'm not particularly clear on the details / couldn't infer anything from the user's post.

An interesting case here is Idwar's.
It could probably be because he doesn't use the HDMI output directly, but rather using DVI-to-HDMI.
And maybe using an mDP is less prone to BSOD compared to plain DP?

Another interesting case is Viventis'.
It seems that if your main display is DVI and then turning on the secondary display after the system has booted properly, it'd be fine even if it's HDMI.
Of course, CMIIW; I could be wrong in interpreting his post.

In any case, if there's any correction to be made on that list, feel free to reply back here. =b