5970 - disabled adapter

Discussion in 'Videocards - AMD Radeon Drivers Section' started by SergioRuiz, Oct 9, 2010.

  1. SergioRuiz

    SergioRuiz New Member

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    GPU:
    HIS 5970 2GB
    Hi there,

    I have the following configuration

    AMD Phenom II X6 1055T
    Asus M4A89GTD Pro
    2x2GB
    Corsair AX750
    HIS 5970
    Dell U2410
    Windows 7 - 64 bit fresh installed

    Since the beginning one of the GPUs is not working at all. GPU-Z reports that crossfire is disabled. CCC has a "primary adapter" and a "disabled adapter" in the graphics hardware screen. I run a game (triied GTA IV and Call of Duty 2) and Afterburner is showing just one of the GPUs working.

    [​IMG]

    I have tried with drivers 10.5, 10.9 and 10.9a. Each time passing driver sweeper, rebooting and so on. I have tried with AI in standard and advanced.

    I have changed the card to a different PCI-E port. I have also connected it to a power supply from a different computer.

    I don't have another computer where I can plug it. I don't have another operating system (maybe linux?). I´m right now trying to flash the bios, without success.

    Might it be that the card is just broken?

    Any help is appreciated, I'm certainly quite desperate now.

    Thanks guys,

    Sergio
     
  2. Zom51

    Zom51 Member Guru

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    GPU:
    EVGA GTX 680 4GB
    did you accidentally set AI in CCC to disabled?
     
  3. Plug2k

    Plug2k Ancient Guru

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    GPU:
    3090
    right here is your problem i think.

    every time you install a driver or update a driver after that you need to reboot your system for the 2nd gpu to go from disabled to linked.

    if for some reason you driver sweeped then installed the driver then tryed to play it wouldnt work.

    though you probably already new that lol
     
  4. SergioRuiz

    SergioRuiz New Member

    Messages:
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    GPU:
    HIS 5970 2GB
    AI in CCC is enabled, mode advanced. I have disabled it, rebooted, enabled (advanced) and rebooted twice... GPU BIOS is updated to the last version.

    Adapter is still disabled. I doubt is a software problem, I think I'm going to contact the provider, this is not normal at all.

    Thanks,

    Sergio
     

  5. Shataan

    Shataan Maha Guru

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    GPU:
    Gigabyte RTX 4090ti
    Same thing happened to me, so I reinstalled the 10.4s. Np after that.
     
  6. SergioRuiz

    SergioRuiz New Member

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    GPU:
    HIS 5970 2GB
    I also tried with those... nothing happened. I also did a fresh XP installation in a different disk, same issue.

    This is just too much, we are talking about a +500$ card that only works 50%.

    I have started a ticket with HIS. I'll keep you updated.

    Thanks for your help,

    Sergio
     
  7. soviet87

    soviet87 Active Member

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    GPU:
    5850+5850+5970+GTX470
    I had a similar issue like this before, try going into Bios and disabling a few devices, such as if you have an extra lan port, or extra usbs, 1394, etc.
     
  8. _REAPER_

    _REAPER_ Member

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    GPU:
    EVGA 580 Classified Ultra
    if you updated your bios and did not do master and slave and set both gpus to master then that is the issue...
     
  9. SergioRuiz

    SergioRuiz New Member

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    GPU:
    HIS 5970 2GB
    I did it... nothing happened. In any case, this are some of my bios settings that might have some influence and their present status:

    ai tweaker > gfx overclocking > internal graphics mode > disabled

    chipset > northbridge config > ecc mode > off

    890gx > internal graphics configuration > fb location > above 4g

    890 gx > primary video controller > pci-gfx0-gpp-igfx

    advanced pci/pnp settings > plug and play o/s > no

    Thanks,

    Sergio
     
  10. SergioRuiz

    SergioRuiz New Member

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    GPU:
    HIS 5970 2GB
    I just checked again and is fine, one master and one slave.
     

  11. SergioRuiz

    SergioRuiz New Member

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    GPU:
    HIS 5970 2GB
    So my last chance just vanished... I found a workmate who could test the card in his computer, but it doesn't fit in his case.

    I'm going to send it to RMA... I expect 4-6 weeks :-(.

    Bye!

    Sergio
     
  12. srpanj13

    srpanj13 Member

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    GPU:
    R9 290@1150/1600 AccEx IV
    oi mate i'm having a same sitaution as you..using XFX 5970 6 month's old..after 2 months i started getting problems like bsod couldn't install anything after 9.12 drivers..i tryed MILLION of configurations like bios update or format or fragment you name it i've done it in the last 4 months..gpuz says crossfire disabled and catalyst doesnt read second card at all..i guess i'l RMA it..

    and in device manager i must manualy disable second card so that windows can normaly boot and i can update drivers..the moment i click on the disabled 5970 and click enable my system crashes..i think that 2gpu died..any opinions?
     
    Last edited: Oct 19, 2010
  13. Sever

    Sever Ancient Guru

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    GPU:
    Galaxy 3GB 660TI
    have you tried driver sweeper and then reinstalling the drivers?
     
  14. Laykun

    Laykun Guest

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    GPU:
    2 x EVGA GTX670 4GB
    Can you show us a picture of your device manager. You may simply need to install the second display adapter manually.
     
  15. SergioRuiz

    SergioRuiz New Member

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    GPU:
    HIS 5970 2GB
    It looks like you second GPU just died... My card is in RMA now. I'll keep you updated. Sorry to hear that. Good luck,

    Sergio
     

  16. Dragontorc

    Dragontorc Member Guru

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    GPU:
    GTX Titan
    Is a 5970 a single card using one slot or 2, if it only uses one slot would crossfire not register?
     
  17. SergioRuiz

    SergioRuiz New Member

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    GPU:
    HIS 5970 2GB
    Is using just one slot... but still crossfire should be seen as active. This is a user with a 5970, from another forum...

    [​IMG]
     

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