Sky are putting all their customers on restricted access (will be phased in over the coming weeks), only websites suitable for 13s and under will be accessible by default, unless they opt out via the shield, which is now becoming mandatory. http://www.bbc.co.uk/news/technology-30896813 When i got transferred over from O2, i was always getting e-mails from them, saying i havn't activated my shield yet, so i told em i don't need it, as im over 40, ive no need to restrict my access, but im going to have to activate it now, as i'll have to opt out of the mandatory, only suitable for 13s and under access im getting put on.