AI frustration.

Discussion in 'The Guru's Pub' started by vestibule, Mar 11, 2023.

  1. vestibule

    vestibule Ancient Guru

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    I duno if you have noticed but when you actually have to use a phone/cell these days that when dealing with business you are met by an AI virtual assistant.
    It will do its best not to put you through to a human being.
    I told one such device today to piss off as it led me down the garden path to nowhere.
    The device ended my call.
    Now? I am quietly confident that I have the human right to verbal abuse a none sentient machine and that the machine should have not ended the call but put me through to a real person!
    Hmm.
     
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  2. wavetrex

    wavetrex Ancient Guru

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    There is no more real person to talk to, they've all been fired.
     
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  3. Horus-Anhur

    Horus-Anhur Ancient Guru

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    Be nice to the AI, because when they take over they will remember.

    [​IMG]
     
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  4. Raserian

    Raserian Master Guru

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    Sir, there is no one to answer your call since entire communications department had been laid off.
    How were you satisfied with our customer service today? Rate your experience from 1 to 5. For best experience press 5, for worst experience press 1.
     
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  5. vestibule

    vestibule Ancient Guru

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    I have decided to make a complaint. The outfit for the AI answering machine is part of the UK government services.
    I need to be provided with a service.
    The programmers of the AI need to be brought to task as when the call was ended they was abusing me.
    As we know there is no such thing as AI.
    A machine running a query if not then go to piss off end call.
    I am angry. :p:rolleyes:
     
  6. anticupidon

    anticupidon Ancient Guru

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    Wait, there is more. Virtually every business will replace their customer service with A.I.
    Welcome to the new world!
     
  7. vestibule

    vestibule Ancient Guru

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    Its funny, but I am having big problems with my bank and so I called them. I got to a person whom noticed I had circumvented the bots request for a voice sample. She asked me for a voice sample and I said no. I want to deal with people and not a machine.
    Also we gotta try and keep tabs on our digital foot prints these days.
     
    Last edited: Mar 15, 2023
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  8. WhiteLightning

    WhiteLightning Don Illuminati Staff Member

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    What if I tell you everyone here on this forum is AI and you are the only human ?!? :D
     
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  9. wavetrex

    wavetrex Ancient Guru

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  10. vestibule

    vestibule Ancient Guru

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    I am quietly confident that when HH has one of his little rants that I am not the only human on here. :)
    But as for the rest of you, Hmm. ;):p:rolleyes:
     
    Last edited: Mar 15, 2023

  11. -Tj-

    -Tj- Ancient Guru

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    My AI algorithm keeps messing with me, need better engine.

    2x x 3xy = 4zx - 2y

    Ok that did it. Carry on.





    :D
     
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  12. H83

    H83 Ancient Guru

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    Ups, you found me!... :p
     
  13. Passus

    Passus Ancient Guru

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    What you are telling me this is not "MY" movie and you are not all just fiction I make up?

    crazy world we live in
     
  14. fantaskarsef

    fantaskarsef Ancient Guru

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    Well played. I wouldn't know why my bank would need a voice recording from me for any purpose. I'm already annoyed by them forcing me to install an authenticator app in addition to having a password on my account.
     
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  15. 386SX

    386SX Ancient Guru

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    Do you use the MS one?
     

  16. Loobyluggs

    Loobyluggs Ancient Guru

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    You absolutely have the right to argue with an inanimate object, just as we have the right to laugh at someone when they lose their minds at one.

     
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  17. fantaskarsef

    fantaskarsef Ancient Guru

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    Na they require a seperate one from the bank directly. Only recently I have learned that there's a desktop app for it too (not just smartphone), so it brings it down to either

    - use the smartphone to bank, with the smartphone auth app
    - use the desktop for banking and the auth
    - use smartphone + desktop auth
    - desktop use and mobile auth (what I had)

    2 out of the 4 possibilities are worthless for security reasons, as 2FA only makes half the sense if it's on one device imho.
     
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  18. RealNC

    RealNC Ancient Guru

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  19. TaskMaster

    TaskMaster Ancient Guru

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    So you were dealing with your bank? The worst "AI" experience I've had is with banks.

    So, unbelievably and unnecessarily not straight forward. Yes, the questions/security questions it asks are straight forward and completing that task to get simple information is easy, but getting to an actual human being to talk to is unnecessarily long and I've had to go through requests routes I don't even require and ONLY then do I end up talking to an actual person.
     
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