Following on from my last thread: http://forums.guru3d.com/showthread.php?t=407596, where I was convinced my card was dying, the card now no longer allows the PC to boot. BIOs gives me beep code indicating VGA error, with no display. Leading up to this, my stable OC became unstable, and I had increasinly frequent game crashes and BSODs. MSI offers a 2 year warranty, from manufacture date, in France, where my retailer Pixmania.com is based. I missed this date narrowly by a month and now I am only left with the option to send it back to pixmania, for a probable paid repair serice, or selling it off as a faulty card. Are there any other options I am not aware of?
Sadly no. You mentioned two only options. Sell it as faulty (heavily underpriced) or try to fix it (probably wont work). Is the baking an option?
What time is it? Its baking time! edit, Here are some basics: http://lifehacker.com/5823227/save-dying-video-cards-with-a-quick-bake-in-the-oven
Warranty should always be from the date of purchase, not the manufacturing date. That'd be ridiculous. An item could sit on a retailers shelf for a year before someone buys it, making it a year into warranty. Aswell as that, most manufacturers are decent enough if warranty is a few weeks out of its date. They'll usually honour it still
Thanks but I've already pre-ordered my 1080 so not too fussed on saving the card, just finding the most lucrative outcome. I agree, but according to many similar forum posts to mine, people have reported being told by an MSI senior that warranty begins with manufacture date, more specifically the date within the card's serial number. Although I am awaiting an official response from MSI to confirm this. Im hoping that with enough hassle, they will honour it. No my AMD card died just after a year of use.
MSI senior can think/say whatever he wants: law is on your side, as nakquada and Extraordinary just said warranty period starts from date of purchase, you have every right to RMA the card and either get your money back, get that card repaired for free or get the offer from manufacturer or retailer to change it for some other card that fits you. Don't be fooled, that card is still under warranty.
I was certain its AMd.because my last two cards were also AMD who died after 3 yrs.so now i switch to Nvidia.AMD GPU has less life.
Im very much hoping you are correct. But I am assuming most people posting on here are from the USA, I'm sure the law is different here in the UK and EU. But then again, It seems quite difficult to know for sure since MSI's official warranty information is so vague. Anywhere I could look to know for sure?
Law is no different in the UK, I am in the UK, warranty starts from purchase date Just about everyone here has RMA'd a GPU at some point, many past the warranty period, myself included You get one of two answers 1. RMA Denied 2. RMA Accepted
Friend of mine RMA'd MSI GTX 780 Lightning few days before warranty period expiration (2 years here), card artifacted really bad. Guess at MSI service center because of transport they received that card day or two after warranty period expired but that wasn't a problem. They tried to repair it but no chance, some 3 weeks later they offered to give him money as a refund for faulty card, he accepted and few days later he bought Gigabyte GTX 970 G1.
Used the RMA section of the site, of the place I bought it from eBuyer.com in my case If you bought it from MSI, or are going to use MSI to RMA, contact them and find out what they need from you to begin the RMA process There are customer service numbers you can call https://uk.msi.com/about/contact-us https://uk.msi.com/page/warranty
Yea i was hoping that would happen to me. Ive heard of people RMA'ing their 290X Lightning and recieving a 390X Gaming as a replacement. Yea Ill be giving them a call. According to 99% of feedback, pixmania are pathetic for RMAs.
Oddly pixmania sells to Austria too, regularly ending up competing top prices, yet I never went for it because it's sitting in France, and there might be a language barrier But yeah, either RMA accepted or denied, if denied try to bake it, but eventually I'd advise you to try and hold out for something newer being released (be it AMD or Nvidia).
Agreed, ideally you would wait for a new AMD or Nvidia card. They will present better value for money than existing cards due to their imminent release.
You are simply talking out of your ass here. Life of the gpu is down to luck no matter which brand it is. Only GPUs that have died on me have been nvidia. And I don't think they are more prone to dying, I just had bad luck...