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Dual Radeon Card Issue
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Doctor Gonzo
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Videocard: Radeon R9 270 / HD 4870
Processor: AMD FX-8350
Mainboard: Asus M5A99FX Pro
Memory: 2x8GB Corsair Vengeance
Soundcard: Onboard
PSU: Corsair TX750M
Question Dual Radeon Card Issue - 04-05-2014, 14:39 | posts: 3 | Location: Minneapolis, MN

Hello,

I just upgraded my computer to an AMD FX-8350 on an Asus M5A99X Pro mobo, plus a new Sapphire Radeon R9 270 2GB video card. I saved my old Sapphire Radeon HD 4870 card so I can continue to run 3 monitors. Unfortunately, I can't get the HD 4870 to work. It is showing Error 43 in Device Manager (Windows has stopped this device because it has reported problems).

The R9 270 is showing the driver version as 13.251.0.0 and is working fine. The HD 4870 driver version is showing as 8.970.100.1100. I've tried installing various versions of the Catalyst Drivers, but the only version of the Catalyst drivers that will recognize the R9 270 is the 13.12 version that I downloaded.

In CCC, under Hardware, it sees the R9 270 as the Primary Adapter, and it sees the HD 4870 as the Second Adapter but the Device ID is 0.

Is there any way I can get both of these cards working simultaneously with the proper drivers?
   
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Extraordinary
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Videocard: MSI R9 290 GAMING TF 4GB
Processor: FX-8350 @ 4.9GHz / H100i
Mainboard: ASUS Crosshair V Formula
Memory: 12GB 2133 G.Skill
Soundcard: 5.1 Surround
PSU: Corsair TX950
Default 04-05-2014, 14:44 | posts: 6,465 | Location: 127.0.0.1

Tried installing the 4870 manually via device manager using an older driver that supports that card ?

If you try installing 2 different AMD drivers the last one you install will overwrite the first one if you use their installer

Id install 13.12 for the 270X normally with the installer - then extract the 4870 drivers manually and use device manager to point the 4870 to the extracted folder and install it that way

Last edited by Extraordinary; 04-05-2014 at 14:49.
   
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Doctor Gonzo
Newbie
 
Videocard: Radeon R9 270 / HD 4870
Processor: AMD FX-8350
Mainboard: Asus M5A99FX Pro
Memory: 2x8GB Corsair Vengeance
Soundcard: Onboard
PSU: Corsair TX750M
Default 04-05-2014, 15:59 | posts: 3 | Location: Minneapolis, MN

I've tried that a couple of ways with no success. I first tried keeping 13.12 and pointing Device Manager at the extracted drivers from 13.9 for the HD 4870. It would install those drivers, but then the R9 270 card would revert to "Standard VGA Adapter". Updating those drivers would cause the HD 4870 to have Code 43 again.

The next thing I did was remove CCC and run the cleaner to get rid of everything. I then didn't install CCC at all, instead installing the drivers from 13.9 for the HD 4870, and then installing the drivers from 13.12 for the R9 270. Same outcome: HD 4870 gets Code 43 but my R9 270 works fine.

Is there another way to have both drivers coexist simultaneously? The drivers appear to be right in Device Manager, it's just that the last driver installed makes the other device not function properly.
   
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Extraordinary
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Videocard: MSI R9 290 GAMING TF 4GB
Processor: FX-8350 @ 4.9GHz / H100i
Mainboard: ASUS Crosshair V Formula
Memory: 12GB 2133 G.Skill
Soundcard: 5.1 Surround
PSU: Corsair TX950
Default 04-05-2014, 16:14 | posts: 6,465 | Location: 127.0.0.1

It might just not be possible to install 2 different AMD drivers to co-exist together without wiping the other one out if the cards need different drivers

I'd have thought that if the 13.9 drivers worked for the 4870, that the 270 would be happy with them too though

Maybe the cards are too far apart in age to work using the same drivers

Latest AMD Catalyst™ Drivers for the AMD APU Series, AMD Radeon R9 200, R7 200 HD 7000, HD 6000, HD 5000 Series

4xxx series are not included in the drivers for the above cards
   
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Doctor Gonzo
Newbie
 
Videocard: Radeon R9 270 / HD 4870
Processor: AMD FX-8350
Mainboard: Asus M5A99FX Pro
Memory: 2x8GB Corsair Vengeance
Soundcard: Onboard
PSU: Corsair TX750M
Default 04-05-2014, 16:16 | posts: 3 | Location: Minneapolis, MN

You may be right. Since the R9 270 is supposed to be able to support up to 4 monitors, I think I'll probably try to get my 3 monitors running off of that card by itself and give up on the HD 4870. Oh well, it was worth a shot. Thanks for your help!
   
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Extraordinary
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Videocard: MSI R9 290 GAMING TF 4GB
Processor: FX-8350 @ 4.9GHz / H100i
Mainboard: ASUS Crosshair V Formula
Memory: 12GB 2133 G.Skill
Soundcard: 5.1 Surround
PSU: Corsair TX950
Default 04-05-2014, 16:25 | posts: 6,465 | Location: 127.0.0.1

Yea my 290 is currently running 3 x 1080p using 2 x DVI and 1 x HDMI, and I know you can add another 3 iirc to the display port/hub

EDIT - Yea you will be fine

270
3 with DVI/HDMI, 4 using DisplayPort, 6 with an MST hub
http://www.amd.com/en-us/products/graphics/desktop/r9#

Last edited by Extraordinary; 04-05-2014 at 16:31.
   
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