Baffled efter installing new video card

sokahan · **Baffled efter installing new video card -** 09-16-2012, 12:52 | posts: 13

Hello everyone.

I recently brought a new graphics card (670gtx from Evga)I had a 285 GTX from. I installed it the day it arrived and played some games, like Guild Wars 2 and Rage to try it out. It worked perfectly. I could see a huge jump in performance even at higher settings.
My problem occurred after I booted the computer the day after. All my games seem to have trouble loading textures. In Rage they are complete without detail, all blurry until I have looked at them for a while. In Guild Wars 2 everything is just black and the colours come gradually as the time passes.

Problem in short

My computer has trouble loading texture at a reasonable speed. Loading time in general have in increased. It seems to me my computer is somehow reluctant to use the available ram. For example Guild Wars 2 only uses 400mb I see the same problem in every game now.

What have I tried so far?

I have run memtest86+ and allowed 4 passes to happen without it finding any errors

I have run Prime95 blend test for 3 hours. Everything seemed fine

I have replaced my new graphics card with my old one. The problem consists

I have taken my ram modules out one by one and tested them. Again the problem consists.

Tried to use another PSU to no avail.

Installed windows on a different hard disk partition. Again nothing

Checked msconfig.exe to see if the memory were limited. They were not

Ran the Heaven benchmark test. Got a 45 fps average with everything on max.

Specs
PSU 1000 watt Xilence Gaming Series
NVIDIA GeForce GTX 670
ASUSTeK Computer INC. Rampage II Extreme (LGA1366)
6,00 GB Triple-Channel DDR3 @ 533MHz (8-8-8-20) (Kingston)
Intel Core i7 920 @ 2.67GHz
Western Digital WDC WD20EARX-00PASB0 ATA Device
Western Digital WDC WD7500AYYS-01RCA0 ATA Device
Western Digital WDC WD1500AHFD-00RAR1 ATA Device
INTEL SSDSA2CW120G3 ATA Device (Main)
Western Digital WDC WD20EADS-00S2B0 ATA Device

Cyberdyne · 09-16-2012, 13:03 | posts: 1,269 | Location: USA, Pennsylvania

Have you tried a clean install of the most recent Nvidia drivers? (306.23)

Maybe check temps while in game on the CPU and GPU?

sokahan · 09-16-2012, 13:26 | posts: 13

Yes I did that when I installed windows on another harddrive. I have also tried same of their older drivers.

While running prime95 blend test to max my cpu usage and playing Rage.

My cpu max temp was 58 °C
And my gpu was 64 °C

Yttersta · **Memory**: 8GB, 2133 / 9-11-10-28-1

Your RAMs are very very outdated even for the first generation Core series and since they're 1066MHz ones, I'd expect they'll be very easy to upgrade as well, I'd suggest at least 1600MHz, this may cause an issue with the hardbody textures and hardbody physics, this type of physics have nothing to do with Physx and they're fully on the CPU.

Try to run 3DMark 11 in extreme preset with the combined and physics tests in a loop.
Those two should test everything in your system, games wise.

See if it can run it in loop a few times without any issues.

Because apart from your rams, I don't see anything in your system that might cause an issue, well your CPU may be holding the overall performance a little back, but that shouldn't be more than 5-10FPS at its most.

sokahan · 09-16-2012, 14:32 | posts: 13

I have run the test two times now without any problems
My score was:

Graphics Score 2989
Physics Score 6131
Combined Score 3534

It is rather odd that i dont have the same blocky textures and long loading times when running the test.

deByte · 09-16-2012, 14:45 | posts: 50 | Location: Saint Petersburg

Jesus christ, Graphics Score 2989...

Problem in GPU, try to unplug and plug it again in ur PCI-E port.
Delete your drivers and make a clean install.

sokahan · 09-16-2012, 16:08 | posts: 13

Is that low ? =P
Well i checked and my card was in PCI-E port. So i moved the card to my second PCI-E port and deleted alle my Nvidia drivers. I have installed them again and the problem is still there

deByte · 09-16-2012, 17:16 | posts: 50 | Location: Saint Petersburg

Sure low

I've got ref. Palit GTX 670 2048mb

My graphics score without OC'ing = 4240
My graphics score with OC'ing = 9584

sokahan · 09-16-2012, 17:28 | posts: 13

Oh god thats horribly low then =P Well something is differently wrong then

---TK--- · 09-16-2012, 17:47 | posts: 14,696 | Location: New Jersey, USA

Quote:

Originally Posted by sokahan

Oh god thats horribly low then =P Well something is differently wrong then

is that a performance (p) score or x score?

GPU · *Last edited by GPU; 09-16-2012 at 18:05.*

"My problem occurred after I booted the computer the day after"
I would try resetting the BIOS or updating it, same with the chipset drivers,
-a clean install of nv drivers using ,driver sweeper and cc before hand.

-also is the bios putting the gpu into pci-e 2.0 or 3.0
-could you check with gpu-z [under load]

sokahan · 09-16-2012, 18:34 | posts: 13

Quote:

Originally Posted by ---TK---

is that a performance (p) score or x score?

What I posted was my performance score. My X score is: X3202

Quote:

Originally Posted by GPU

"My problem occurred after I booted the computer the day after"
I would try resetting the BIOS or updating it, same with the chipset drivers,
-a clean install of nv drivers using ,driver sweeper and cc before hand.

-also is the bios putting the gpu into pci-e 2.0 or 3.0
-could you check with gpu-z [under load]

Okay i have tried resetting the BIOS and since my BIOS was already up to date I just reinstalled the newest driver.

I have used revo uninstaller to delete my Nvidia drivers on this harddrisk. That didnt work. So I installed a fresh version of windows on another harddisk and installed everything from scratch still nothing.

I have just download and run GPU-Z. Sorry for my lack of knowledge but I assume we are talking the Bus Interface? It says PCI-E 2.0 underload and when idle. I find that interesting although I am not sure what to make of it =P

---TK--- · 09-16-2012, 20:01 | posts: 14,696 | Location: New Jersey, USA

1366 is pcie2.0 afaik

sokahan · 09-16-2012, 21:17 | posts: 13

Quote:

Originally Posted by ---TK---

1366 is pcie2.0 afaik

Well darn, I finally thought I was on to something

Cyberdyne · 09-16-2012, 21:38 | posts: 1,269 | Location: USA, Pennsylvania

Try some more games. Rage is notorious for its texture popping.

sokahan · 09-17-2012, 19:41 | posts: 13

Okay so I have tried these games.

Metro 2033.
Blacklight Retribution.
Sniper Elite.
Guild Wars 2 (Unplayable regardless of video settings)
Batman: Arkham City(Unplayable)
Crysies Warhead( Has some weak symptoms)

Sleeping dogs looks and plays better since I installed the new video card

IcE · 09-17-2012, 19:44 | posts: 6,989 | Location: Toledo, Ohio

Quote:

Originally Posted by Yttersta

Your RAMs are very very outdated even for the first generation Core series and since they're 1066MHz ones, I'd expect they'll be very easy to upgrade as well, I'd suggest at least 1600MHz, this may cause an issue with the hardbody textures and hardbody physics, this type of physics have nothing to do with Physx and they're fully on the CPU.

Try to run 3DMark 11 in extreme preset with the combined and physics tests in a loop.
Those two should test everything in your system, games wise.

See if it can run it in loop a few times without any issues.

Because apart from your rams, I don't see anything in your system that might cause an issue, well your CPU may be holding the overall performance a little back, but that shouldn't be more than 5-10FPS at its most.

1066 RAM isn't outdated, and is more than fast enough (and I mean WAY more) to load textures at a quick pace in a game. The storage medium will bottleneck way before even DDR2-800 RAM.

K.S. · *Last edited by K.S.; 09-17-2012 at 19:52.*

Stress-Test the card for errors... sounds like something's wrong with it if it ran just fine originally then all of a sudden had issues the next day. I'd have rma'd it by now... Assuming your psu's not acting up etc... or I suppose you could update your vga bios to the latest copy, but imo I'd contact ur manu and try an rma.

Also, any chance you've got access to another rig to test if the issues persist there as well?

K.S. · 09-17-2012, 19:53 | posts: 736 | Location: Honolulu, Hawaii

Quote:

Originally Posted by Cyberdyne

Try some more games. Rage is notorious for its texture popping.

mmm I don't know... I'm running a 670, and I'm not noticing anything like what op's describing, I think his card is possibly faulty...

brendanvista · 09-17-2012, 20:16 | posts: 175 | Location: Oregon

Quote:

Originally Posted by K.S.

mmm I don't know... I'm running a 670, and I'm not noticing anything like what op's describing, I think his card is possibly faulty...

I was just about to say that. I think after reseating your gpu and making sure the power plugs are all snug, and a reinstall of graphics drivers, your best bet might be to RMA the card. Waaait. Try putting the 285 back in and see what happens. Do you have the issues with the old gpu?

sokahan · 09-17-2012, 21:14 | posts: 13

Quote:

Originally Posted by brendanvista

I was just about to say that. I think after reseating your gpu and making sure the power plugs are all snug, and a reinstall of graphics drivers, your best bet might be to RMA the card. Waaait. Try putting the 285 back in and see what happens. Do you have the issues with the old gpu?

The card i replaced was working just fine. I have tried to install it again to check if my new 670gtx was faulty.

In my hast I only checked to see if the game Guild Wars 2 was working using my old card. It was not. It now has the same problem the GT670 card has. The game worked perfectly before. This is my reasoning for my belief that the card is not faulty.

So I have tried to take pictures of the errors I have tried to describe. For some odd reson my screenshots are just black in most games. This is truly baffling =P

I have managed to take three pictures so far.
http://imageshack.us/g/1/9764381/

---TK--- · 09-17-2012, 21:20 | posts: 14,696 | Location: New Jersey, USA

try different pci e 6 pins?

Lowki · 09-17-2012, 21:35 | posts: 402 | Location: miami

Seems like you tried everything besides the motherboard. Do you have a differant pc to test the card in? Maybe something fried in the mobo like a few pcie lanes or something??? lol If it was mine id call somebody with a compatible mobo and swap all my parts onto it and see if its the same results. If not its the motherboard. If the problem persists swap each part untill you find the source of the problem.

sokahan · 09-18-2012, 23:01 | posts: 13

Quote:

Originally Posted by ---TK---

try different pci e 6 pins?

I have tried that now and sadly it did not help.

Lowki

Damn that is what i feared I had to do, but as you say I have tried almost evertyhing now.

smashly · 09-18-2012, 23:22 | posts: 963 | Location: Australia

I notice you tried GPU-Z and your at 2.0, but at what times.
eg: PCI-E 2.0 x16 @ x16 2.0

Or you could use CPU-Z and under the tab Mainboard -> Graphic Interface -> Link Width, what's reported? x16?
To me it sounds like you pcie slot is running at x4 or less.