shutdown problem (new information please help)

Discussion in 'General Hardware' started by damien666, Jan 6, 2011.

  1. damien666

    damien666 Ancient Guru

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    hi all i have a shut down problem you all tried to help me with and well we dint find a solution, well i just tried to shut down my pc tonight and it happened again.. so i got my 550d out and set it recording after 14min i got a bsod and this is it...i couldnt get this before as it popped up/down to fast i hope this will help you help me to solve this problem ive had for some time now, thank you

    total i did that fresh install and its happened after this so its got to be hardware surely

    HERE IS THE minidump + msinfo32 zip
    http://rapidshare.com/files/441073282/Desktop.zip

    [​IMG]


    here old thread for referrals
    http://forums.guru3d.com/showthread.php?t=335708
     
    Last edited: Jan 6, 2011
  2. Mufflore

    Mufflore Ancient Guru

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    The log you posted in the last thread showed that taskhost.exe was holding up the shutdown.
    Can you check what auto runs with Windows on bootup, there may be a rogue app that is causing taskhost to stall.

    One of the best tools is autoruns from Sysinternals (Microsoft).
    http://www.sysinternals.com/Utilities/Autoruns.html
    Theres a lot of info, look for things out of the ordinary or strange names.
    Disable anything you dont want to run on boot.

    Careful what you disable, you can kill Windows.
     
  3. deltatux

    deltatux Guest

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  4. The Goose

    The Goose Ancient Guru

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    Hi,never seen this one so first things i`d look at first are usb devices,unplug them all,reboot a few times,try reseting bios to defaults,does it happen when you shutdown and go in to standby mode,also does it happen in safemode
     

  5. johnny87au

    johnny87au Guest

    You didnt have a overclock on the chip did ya? Try clear CMOS ..
     
  6. damien666

    damien666 Ancient Guru

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    ok ill get this list to you guys very soon thank for info

    hmm, i dont quite understand this so ill read ur link and reply later

    the only usb deviced i have plugged in are xbox wireless controller, razor keyboard, wow mouse, also i have no oc at all on any device as i want to solve this issue first

    it hasent happened in safe mode yet on me but ive only booted to save more like 10times or so and on normal shutdown its like 40/50... i get this problem 40% of the time
     
  7. damien666

    damien666 Ancient Guru

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    i clicked the tab i thinkt o be of use int his app please let me know if its everything tab you needed to see, thank you

    nothing looks out of place here to me,

    [​IMG]


    edit: heres every tab

    [​IMG]
     
    Last edited: Jan 6, 2011
  8. damien666

    damien666 Ancient Guru

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    hmm so ur book says this, now keep in mind this happened to me on both my last builds, this one and my older one, the only part ive transfer from one pc to the other is a backup 40gb hdd + 850w psu

    this latest install same as the rest ive installed the latest clipset+raid+gpu+sound and all the latest of all the drivers i can find, weather they are signed or not i do not know

    [​IMG]
     
    Last edited: Jan 6, 2011
  9. Atlas

    Atlas Maha Guru

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    Can you disable standby modes on all the drives you have? Just have them always on. Also, do you have the latest firmware for the SSD drives? I suspect that rather old 40GB drive is not playing nice anymore.
     
  10. damien666

    damien666 Ancient Guru

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    ok, i will disable power modes on the hdds now... DONE..via power options i set it to high and manually set hdd auto off too "0" it was on 20min, i assume "0" is off and this is the best way to turn it off if not please say how is

    ive also set..

    sleep after...never -> never
    allow hybird sleep... on -> off
    hibernate after never -> never
    allow wake timer on -> off


    as for ssd firmware i think its latest 1.25
     

  11. damien666

    damien666 Ancient Guru

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    Last edited: Jan 6, 2011
  12. WhiteLightning

    WhiteLightning Don Illuminati Staff Member

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    \windows\minidump folder
     
  13. damien666

    damien666 Ancient Guru

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    ive doen that mate post above, ok i have slight problem, i set the 40gb not to turn off/ sleep but when i just went to access it i could hair it bootup and spin so im assuming "0" isnt the correct thing to use in power state post i posted above

    EDIT after rechecking the setting "0" means never so this is just weird, it saye never but i heard it spin up.. ill leave it and see what happens when i try again soon, unless i need to restart for it to activate, ill try that, brb people
     
    Last edited: Jan 6, 2011
  14. Atlas

    Atlas Maha Guru

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    What model / make is that drive?
     
  15. damien666

    damien666 Ancient Guru

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    everything you need to know here mate
    [​IMG]

    ps ive not heard it bootup after restart :) but the shutdown error still happened again
     

  16. Atlas

    Atlas Maha Guru

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    Is it spinning now?
     
  17. damien666

    damien666 Ancient Guru

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    yes its spinning fine, i ment that after restarting the pc the hdd doesnt sleep now, it seems to stay on all the time :)

    so anyone figured out whats that minidump says
     
  18. Veteran

    Veteran Ancient Guru

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    register here and post your dump file here in an attachment,these guys are experts in reading dump files
    http://www.sevenforums.com/crashes-debugging/

    you can also try using spinrite and test the drive for errors.

    I would install the os on another hardrive just to see if your drive is faulty or not,if it happens again then you know its not the drive....process of elimination takes time buts its the only way to be sure.
     
    Last edited: Jan 6, 2011
  19. damien666

    damien666 Ancient Guru

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    hi mate i used a samsung f1 750gb before and i thought that was the cause so i got my self 2x ocz vertex 2e which im running now.. the problem isnt caused by hdd's ive had it happen on three hhds setups and two complete different pcs..

    could the psu be causing the issue as thats the only part ive used in all three setups
     
  20. damien666

    damien666 Ancient Guru

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    Last edited: Jan 6, 2011

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