Creative Labs Troubleshooting - Page 3

The Stifmeister · 08-25-2006, 01:35 | posts: 189 | Location: Somewhere in the US

Just download startup cpl and disable it.

Mako Arctus · 09-28-2006, 07:02 | posts: 26 | Location: TEXAS

ok here is my problem but before i start i will need to get my frustration out or i wont mak any sense........GRRRRRR DAMNIT!!!!!!
Whew....there now let me begin i got a card a while ago when my dad brought it home from work....any way i installed it an a different mother board than i have now it was a dell standard issue something and after a while a few months or maybe a year i had a problem EAX console would not work
so i did the natural thing and reinstalled the drivers worked perfectly but then a few months later it happened again and again and again then i got a new mother board the one i have now and another ugly problem showed its head tearing AND artifacting on my graphics port so now i have three problems luckly im getting a new mobo soon and that will be fixed but i still have that one little problem the EAX cosole problem it still wont work it also closes media sourse when i try to open it thru there and of course i could reinstall them AGAIN but i dont want to i shouldnt have to and im tired of it....any help besides reinstalling the drivers would be nice (unless of course a PERMANENT fix requires it then i would do it...
but it is very annoying because i need cmss to work and it wont unless i have eax working. So please help me!

ROBSCIX · 09-28-2006, 15:41 | posts: 16,073 | Location: Guru3D Audio Lab

DO a reinstall, BUT use Driver cleaner and remove all the creative apps like the media player and others...clean with driver cleaner. install Drivers and sound config apps of CD..NO junk-media players or anything like that they cause problems..then goto Creative site and update your drivers they will overwrite where needed and you should end up with a nice clean working set-up. SOmetimes when you install those other apps because they have a line to the EAX console and such aswell they mess things up!....let me know how it works for you...remember no junk...Just base drivers..and sound config apps like EQ,EAX console etc...

Mako Arctus · 09-29-2006, 01:15 | posts: 26 | Location: TEXAS

i dont have any junk media players and i use the media playe supplied by eax and the eax cosole wont open when i click the shortcut

ROBSCIX · 09-29-2006, 01:28 | posts: 16,073 | Location: Guru3D Audio Lab

That's what I am talking about the junk media player Creative sends...it won't open becasue it's probably corrupted...take my advice or don't...choice is yours.

Mako Arctus · 09-29-2006, 04:07 | posts: 26 | Location: TEXAS

Dont get me Wrong I AM.I just thought you were talking about other media players.oh btw where can i find a good driver cleaner

ROBSCIX · *Last edited by ROBSCIX; 09-29-2006 at 16:16.*

the Driver cleaner from www.driverheaven.net is very good for this sort of thing..you should make it part of your driver install/unistall routine we all have to go through...hope that helps. i think this is it
http://www.drivercleaner.net/professional.php

chrisk · **soundblaster audigy 4 card -** 11-04-2006, 18:32 | posts: 37

trying to get my buddys system back up. his card was running till about 2 days ago.. i came down turned his on board sound off re-installed the card/software and am getting drivers enabled but not started.

how 2 fix this

ROBSCIX · 11-04-2006, 18:50 | posts: 16,073 | Location: Guru3D Audio Lab

Try the newest drivers. was anything installed that might be conflicting -software/hardware? if no try newest drivers or moving a slot...
use driver cleaner before you install newest drivers. Remember they are only drivers and you will have to install all apps again..like eq, mixer..etc

chrisk · 11-04-2006, 19:11 | posts: 37

i am in the the furtest slot from vid card i was 1 slot closer when i got here so i moved it down 1 no change

also still says driver enabled but not started.

system is clean newest driver. all software installed

audigy diag test

11/04/2006 02:02:27PM Windows Multimedia Tests Fail Wave out device: SB Audigy 4 [9000]

Wave out device: SB Audigy 4 [9000]

Midi out device: SB Audigy 4 Synth A [9000]

also eerything in my sound and audio devises is all grayed out no audio device

ROBSCIX · 11-04-2006, 19:25 | posts: 16,073 | Location: Guru3D Audio Lab

remove the drivers using Driver cleaner, restart, reinstall. make sure your onboard is disabled..

chrisk · 11-04-2006, 19:33 | posts: 37

Quote:

Originally Posted by ROBSCIX

remove the drivers using Driver cleaner, restart, reinstall. make sure your onboard is disabled..

i did that. and the on board sound is off. i just again un installed AGAIN 3rd time uninstalled cleaned and am in the process of installing again.

ROBSCIX · 11-28-2006, 20:31 | posts: 16,073 | Location: Guru3D Audio Lab

Said you Wave out is failing on that test...now yo uhave to figure out why.
Can you take the card to a shop or test it yourself in another machine? I think it may be pooched. Sorry. Could be wrong though, so this is why I am telling you to get it tested...good luck and let us know what happens.

alg7_munif · 01-19-2007, 17:42 | posts: 664

Can you add this link on the first post? It is easier to find it again if someone asks.

ROBSCIX · 01-19-2007, 18:07 | posts: 16,073 | Location: Guru3D Audio Lab

Good idea. I can do that.

VGR · 02-16-2007, 18:36 | posts: 144 | Location: Leeuwarden, The Netherlands

I'am having problems with my SB live 24bit on Vista, the driver support is real poor. No Surround Mixer and the sound in games is shocky and ugly. Enyone who has the same problem with games?

Used_condom · *Last edited by Used_condom; 02-21-2007 at 06:51.*

0000A000-0x0000AFFF PCI standard PCI-to-PCI bridge
I/O Port 0x0000A000-0x0000AFFF Video Controller (VGA Compatible)

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF PCI standard PCI-to-PCI bridge
I/O Port 0x000003C0-0x000003DF VgaSave

Memory Address 0xD0000000-0xD2FFFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xD0000000-0xD2FFFFFF Video Controller (VGA Compatible)

Memory Address 0xC0000000-0xCFFFFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xC0000000-0xCFFFFFFF Video Controller (VGA Compatible)

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xA0000-0xBFFFF VgaSave

This is before i installed any nforce4 drivers and VGA driver..

this is after:

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF PCI standard PCI-to-PCI bridge
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce 7800 GT

Memory Address 0xD8000000-0xDAFFFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xD8000000-0xDAFFFFFF NVIDIA GeForce 7800 GT

IRQ 22 Standard Dual Channel PCI IDE Controller
IRQ 22 NVIDIA Network Bus Enumerator

I/O Port 0x00009000-0x00009FFF PCI standard PCI-to-PCI bridge
I/O Port 0x00009000-0x00009FFF NVIDIA GeForce 7800 GT

Memory Address 0xC0000000-0xCFFFFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xC0000000-0xCFFFFFFF NVIDIA GeForce 7800 GT

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce 7800 GT

I/O Port 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce 7800 GT

I/O Port 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge
I/O Port 0x000003B0-0x000003BB VgaSave

Okay.. so my question, how in the world do i solve the pci and VGA conflict? I did basically everything.... tried several diff bios.. drivers for my x-fi sound card... VGA.. nforce... no luck.. Resetted bios to normal.... changed hardware around... disabled anything i dont use in the bios... no luck!

The pci and vga conflict is making my sound lag/stutter in heavy 3D games.. I played UT2004 and the sound would lag/stutter along with the graphics.

I tested with onboard sound and the suttering/lagging is GONE, but i really hate onboard sound..

help.. please.. Been trying to solve this for 1 week now. I even reinstalled win xp pro and updated everything.. no luck!!

Raddimus · 04-18-2007, 08:38 | posts: 3

I have an X-Fi Fatal1ty and my problem is I can't seem to make the remote work. I've plugged/unplugged the ribbon cables that connect the souncard with the front bay console a lot of times and still no remote.

Everytime I open the entertainment center an "No working IR device." error pops up. The checkbox for the remote control is also greyed out. However both the headphone and mic input of the front bay console are working and I can see the red light inside the console is also turned on.

Any help would be greatly appreciated.

EvaUnit02 · *Last edited by EvaUnit02; 05-21-2007 at 05:20.*

I've got a few questions:-
Q: I apologise if this is a stupid question:- Is the port on the back of my X-fi Xtremegamer with the red glowing red light supposed to be SPDIF? Can I plug the Digital I/O Module into it and use it for optical? The Creative site doesn't mention the X-fi Xtremegamer as a supported card.

Q: I think that the Xtremegamer lacks hardware-based DD/DTS decoding, but I should be able to use the I/O module to output via optical with software-based decoding through PowerDVD/WinDVD/etc?

Q: I've disabled my onboard audio driver in the device manager, but Task Manager says that Realtek control panel still loads anyway. What's the best way to stop this, uninstall the Realtek driver and then disable onboard audio in the BIOS?

Thanks in advance.

ROBSCIX · 05-21-2007, 15:06 | posts: 16,073 | Location: Guru3D Audio Lab

Yes that is a Digital OUTPUT ONLY.....you can use a optical cable. The Digital I/O module from Creative Labs is NOT compatible.

Just disable the onboard in the bios and remove the drivers....

EvaUnit02 · 05-22-2007, 04:05 | posts: 95 | Location: New Zealand

Quote:

Originally Posted by ROBSCIX

Yes that is a Digital OUTPUT ONLY.....you can use a optical cable. The Digital I/O module from Creative Labs is NOT compatible.

So I'd need a toslink female-3.5mm male adapter to use my existing cables, yes?

Xendance · 05-22-2007, 20:58 | posts: 5,287 | Location: Funland aka Happycamp aka Finland

Hi

I just reinstalled windows and I was trying to install drivers for my X-Fi Platinum. I won this computer in a contest and the bastards didn't send me any driver discs whatsoever.
I downloaded the latest drivers for my card from the creative site and tried to install them, but my system COMPLETELY hangs up when it says "updating windows drivers" or something. Mouse won't move or anything. The only thing I can do is press the reset button.

Do I really need the original CD and then update if I need to?

I have to say that this is the worst POS I have ever owned.

ROBSCIX · 05-23-2007, 00:46 | posts: 16,073 | Location: Guru3D Audio Lab

You shouldn't need the original driver disk BUT verify you have the correct drivers. Perhaps you chould contact the promoters and ask them where your disks are?

Xendance · 05-23-2007, 09:26 | posts: 5,287 | Location: Funland aka Happycamp aka Finland

Well I downloaded that .iso image and tried to install the drivers with it. Same thing. Computer locked up completely when it said "installing windows drivers". Then I tried to install the drivers in safe mode and I thought it worked. Installer finished installing and I restarted.

But guess what? My screen shut down when the windows loading screen went away. I can only log in to windows in safe mode.

As I said: This is the worst POS I have ever owned

Any ideas on what's causing this? I installed windows again three times yesterday and I'm not doing it for the 4th time.

Xendance · 05-24-2007, 12:59 | posts: 5,287 | Location: Funland aka Happycamp aka Finland

Wow, the thing creative support told me to do worked \o/